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Automated user reviews analyser

Published: 27 May 2018 Publication History

Abstract

We present a novel tool, AUREA, that automatically classifies mobile app reviews, filters and facilitates their analysis using fine grained mobile specific topics. We aim to help developers analyse the direct and valuable feedback that users provide through their reviews, in order to better plan maintenance and evolution activities for their apps. Reviews are often difficult to analyse because of their unstructured textual nature and their frequency, moreover only a third of them are informative. We believe that by using our tool, developers can reduce the amount of time required to analyse and understand the issues users encounter and plan appropriate change tasks.

References

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A. Ciurumelea. URR. https://github.com/adelinac/urr/. {Online; accessed 31-January-2018}.
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Cited By

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  • (2022)Automatically generating taxonomy for grouping app reviews — a study of three appsSoftware Quality Journal10.1007/s11219-021-09570-130:2(483-512)Online publication date: 1-Jun-2022
  • (2022)Analysing app reviews for software engineering: a systematic literature reviewEmpirical Software Engineering10.1007/s10664-021-10065-727:2Online publication date: 20-Jan-2022
  • (2021)User Review-Based Change File Localization for Mobile ApplicationsIEEE Transactions on Software Engineering10.1109/TSE.2020.296738347:12(2755-2770)Online publication date: 1-Dec-2021
  • Show More Cited By

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Published In

cover image ACM Conferences
ICSE '18: Proceedings of the 40th International Conference on Software Engineering: Companion Proceeedings
May 2018
231 pages
ISBN:9781450356633
DOI:10.1145/3183440
  • Conference Chair:
  • Michel Chaudron,
  • General Chair:
  • Ivica Crnkovic,
  • Program Chairs:
  • Marsha Chechik,
  • Mark Harman
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 May 2018

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Author Tags

  1. mobile applications
  2. text classification
  3. user reviews

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ICSE '18
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Overall Acceptance Rate 276 of 1,856 submissions, 15%

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Cited By

View all
  • (2022)Automatically generating taxonomy for grouping app reviews — a study of three appsSoftware Quality Journal10.1007/s11219-021-09570-130:2(483-512)Online publication date: 1-Jun-2022
  • (2022)Analysing app reviews for software engineering: a systematic literature reviewEmpirical Software Engineering10.1007/s10664-021-10065-727:2Online publication date: 20-Jan-2022
  • (2021)User Review-Based Change File Localization for Mobile ApplicationsIEEE Transactions on Software Engineering10.1109/TSE.2020.296738347:12(2755-2770)Online publication date: 1-Dec-2021
  • (2021)Exploiting Natural Language Structures in Software Informal DocumentationIEEE Transactions on Software Engineering10.1109/TSE.2019.293051947:8(1587-1604)Online publication date: 1-Aug-2021
  • (2021)Classification of application reviews into software maintenance tasks using data mining techniquesSoftware Quality Journal10.1007/s11219-020-09529-829:3(667-703)Online publication date: 1-Sep-2021
  • (2020)Convolutional Neural Network Based Classification of App ReviewsIEEE Access10.1109/ACCESS.2020.30296348(185619-185628)Online publication date: 2020
  • (2020)Towards Automated Taxonomy Generation for Grouping App Reviews: A Preliminary Empirical StudyQuality of Information and Communications Technology10.1007/978-3-030-58793-2_10(120-134)Online publication date: 31-Aug-2020
  • (2019)Using Resampling Techniques with Heterogeneous Stacking Ensemble for Mobile App Stores Reviews AnalyticsProceedings of the International Conference on Advanced Intelligent Systems and Informatics 201910.1007/978-3-030-31129-2_76(831-841)Online publication date: 2-Oct-2019

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