| 1 | <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
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| 2 | <html>
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| 3 | <head>
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| 4 | <META http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
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| 5 | <title>Getting Help</title>
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| 6 | <link type="text/css" href="skin/page.css" rel="stylesheet">
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| 7 | </head>
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| 8 | <body text="#000000" bgcolor="#FFFFFF">
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| 9 | <!--================= start Navigation Path ==================-->
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| 10 | <table summary="navigation path" width="100%" border="0" cellpadding="0" cellspacing="0">
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| 11 | <tr>
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| 12 | <td nowrap="nowrap" valign="middle" bgcolor="#CFDCED" height="20"><img height="1" width="5" alt="" border="0" src="skin/images/spacer.gif"><!--===== breadcrumb trail (javascript-generated) ====--><font size="2" face="Arial, Helvetica, Sans-serif"><script src="skin/breadcrumbs.js" language="JavaScript" type="text/javascript"></script></font></td>
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| 13 | </tr>
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| 14 | <tr>
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| 15 | <td bgcolor="#4C6C8F" height="2"><img height="2" width="2" alt="" border="0" src="skin/images/spacer.gif"></td>
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| 16 | </tr>
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| 17 | </table>
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| 18 | <!--================= end Navigation Path ==================-->
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| 19 | <!--================= start Banner ==================-->
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| 20 | <table summary="header with logos" width="100%" border="0" cellpadding="0" cellspacing="0">
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| 21 | <tr>
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| 22 | <!--================= start Group Logo ==================-->
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| 23 | <td bgcolor="#294563"><a href="http://xml.apache.org/"><img border="0" class="logoImage" alt="Apache XML" src="images/group-logo.gif"></a></td>
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| 24 | <!--================= end Group Logo ==================-->
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| 25 | <!--================= start Project Logo ==================--><td width="100%" align="center" bgcolor="#294563"><a href="http://xml.apache.org/fop/"><img border="0" class="logoImage" alt="FOP" src="images/logo.jpg"></a></td>
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| 26 | <!--================= end Project Logo ==================-->
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| 27 | <!--================= start Search ==================--><td valign="top" rowspan="2" bgcolor="#294563">
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| 28 | <form target="_blank" action="http://www.google.com/search" method="get">
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| 29 | <table summary="search" border="0" cellspacing="0" cellpadding="0" bgcolor="#4C6C8F">
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| 30 | <tr>
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| 31 | <td colspan="3"><img height="10" width="1" alt="" src="skin/images/spacer.gif"></td>
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| 32 | </tr>
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| 33 | <tr>
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| 34 | <td><img height="1" width="1" alt="" src="skin/images/spacer.gif"></td><td nowrap="nowrap"><input value="xml.apache.org" name="sitesearch" type="hidden"><input size="15" name="q" id="query" type="text"><img height="1" width="5" alt="" src="skin/images/spacer.gif"><input name="Search" value="Search" type="submit">
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| 35 | <br>
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| 36 | <font face="Arial, Helvetica, Sans-serif" size="2" color="white">
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| 37 | the Apache XML site
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| 38 |
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| 39 |
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| 40 | </font></td><td><img height="1" width="1" alt="" src="skin/images/spacer.gif"></td>
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| 41 | </tr>
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| 42 | <tr>
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| 43 | <td><img alt="" border="0" height="10" width="9" src="skin/images/search-left.gif"></td><td><img height="1" width="1" alt="" src="skin/images/spacer.gif"></td><td><img alt="" border="0" height="10" width="9" src="skin/images/search-right.gif"></td>
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| 44 | </tr>
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| 45 | </table>
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| 46 | </form>
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| 47 | </td>
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| 48 | <!--================= start Search ==================--><td bgcolor="#294563"><img height="10" width="10" alt="" src="skin/images/spacer.gif"></td>
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| 49 | </tr>
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| 50 | <tr>
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| 51 | <td valign="bottom" bgcolor="#294563" colspan="2">
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| 52 | <!--================= start Tabs ==================-->
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| 53 | <div class="tab">
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| 54 | <table summary="tab bar" border="0" cellpadding="0" cellspacing="0">
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| 55 | <tr>
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| 56 | <td width="8"><img alt="" height="8" width="8" src="skin/images/spacer.gif"></td><td valign="bottom">
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| 57 | <table summary="selected tab" style="height: 1.7em" border="0" cellpadding="0" cellspacing="0">
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| 58 | <tr>
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| 59 | <td valign="top" width="5" bgcolor="#4C6C8F"><img height="5" width="5" alt="" src="skin/images/tabSel-left.gif"></td><td valign="middle" bgcolor="#4C6C8F"><font color="#ffffff" size="2" face="Arial, Helvetica, Sans-serif"><b><a href="index.html"><font color="#000000">Home</font></a></b></font></td><td valign="top" width="5" bgcolor="#4C6C8F"><img height="5" width="5" alt="" src="skin/images/tabSel-right.gif"></td>
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| 60 | </tr>
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| 61 | </table>
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| 62 | </td><td width="8"><img alt="" height="8" width="8" src="skin/images/spacer.gif"></td><td valign="bottom">
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| 63 | <table summary="non selected tab" style="height: 1.6em" border="0" cellpadding="0" cellspacing="0">
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| 64 | <tr>
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| 65 | <td valign="top" width="5" bgcolor="#B2C4E0"><img height="5" width="5" alt="" src="skin/images/tab-left.gif"></td><td valign="middle" bgcolor="#B2C4E0"><a href="dev/index.html"><font face="Arial, Helvetica, Sans-serif">Development</font></a></td><td valign="top" width="5" bgcolor="#B2C4E0"><img height="5" width="5" alt="" src="skin/images/tab-right.gif"></td>
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| 66 | </tr>
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| 67 | </table>
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| 68 | </td>
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| 69 | </tr>
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| 70 | </table>
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| 71 | </div>
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| 72 | <!--================= end Tabs ==================-->
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| 73 | </td><td bgcolor="#294563"><img alt="" width="1" height="1" src="skin/images/spacer.gif"></td>
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| 74 | </tr>
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| 75 | <tr>
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| 76 | <td bgcolor="#4C6C8F" colspan="4"><img width="1" height="10" alt="" src="skin/images/spacer.gif"></td>
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| 77 | </tr>
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| 78 | </table>
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| 79 | <!--================= end Banner ==================-->
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| 80 | <!--================= start Menu, NavBar, Content ==================-->
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| 81 | <table summary="page content" bgcolor="#ffffff" width="100%" border="0" cellpadding="0" cellspacing="0">
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| 82 | <tr>
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| 83 | <td valign="top">
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| 84 | <table summary="menu" border="0" cellspacing="0" cellpadding="0">
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| 85 | <tr>
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| 86 | <!--================= start left top NavBar ==================-->
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| 87 | <td rowspan="3" valign="top">
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| 88 | <table summary="blue line" border="0" cellpadding="0" cellspacing="0">
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| 89 | <tr>
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| 90 | <td bgcolor="#294563"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 91 | </tr>
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| 92 | <tr>
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| 93 | <td bgcolor="#CFDCED"><font color="#4C6C8F" size="4" face="Arial, Helvetica, Sans-serif"> </font></td>
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| 94 | </tr>
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| 95 | <tr>
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| 96 | <td bgcolor="#294563"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 97 | </tr>
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| 98 | </table>
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| 99 | </td>
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| 100 | <!--================= end left top NavBar ==================--><td bgcolor="#294563"><img width="1" height="1" alt="" src="skin/images/spacer.gif"></td><td valign="bottom" bgcolor="#4C6C8F"><img width="10" height="10" alt="" src="skin/images/spacer.gif"></td><td nowrap="nowrap" valign="top" bgcolor="#4C6C8F">
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| 101 | <!--================= start Menu items ==================-->
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| 102 | <div class="menu">
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| 103 | <ul>
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| 104 | <li>
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| 105 | <font color="#CFDCED">Home</font>
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| 106 | <ul>
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| 107 |
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| 108 | <li>
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| 109 | <a href="index.html">Introduction</a>
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| 110 | </li>
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| 111 |
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| 112 | </ul>
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| 113 | </li>
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| 114 | <li>
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| 115 | <font color="#CFDCED">Using FOP</font>
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| 116 | <ul>
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| 117 |
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| 118 | <li>
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| 119 | <a href="relnotes.html">Release Notes</a>
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| 120 | </li>
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| 121 |
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| 122 | <li>
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| 123 | <a href="download.html">Download</a>
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| 124 | </li>
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| 125 |
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| 126 | <li>
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| 127 | <a href="compiling.html">Build</a>
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| 128 | </li>
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| 129 |
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| 130 | <li>
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| 131 | <a href="configuration.html">Configure</a>
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| 132 | </li>
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| 133 |
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| 134 | <li>
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| 135 | <a href="running.html">Run</a>
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| 136 | </li>
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| 137 |
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| 138 | <li>
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| 139 | <a href="embedding.html">Embed</a>
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| 140 | </li>
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| 141 |
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| 142 | <li>
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| 143 | <a href="servlets.html">Servlets</a>
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| 144 | </li>
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| 145 |
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| 146 | <li>
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| 147 | <a href="anttask.html">Ant task</a>
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| 148 | </li>
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| 149 |
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| 150 | </ul>
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| 151 | </li>
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| 152 | <li>
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| 153 | <font color="#CFDCED">Features</font>
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| 154 | <ul>
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| 155 |
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| 156 | <li>
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| 157 | <a href="compliance.html">Compliance</a>
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| 158 | </li>
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| 159 |
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| 160 | <li>
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| 161 | <a href="output.html">Output Targets</a>
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| 162 | </li>
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| 163 |
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| 164 | <li>
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| 165 | <a href="pdfencryption.html">PDF encryption</a>
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| 166 | </li>
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| 167 |
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| 168 | <li>
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| 169 | <a href="graphics.html">Graphics</a>
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| 170 | </li>
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| 171 |
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| 172 | <li>
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| 173 | <a href="fonts.html">Fonts</a>
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| 174 | </li>
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| 175 |
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| 176 | <li>
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| 177 | <a href="hyphenation.html">Hyphenation</a>
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| 178 | </li>
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| 179 |
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| 180 | <li>
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| 181 | <a href="extensions.html">Extensions</a>
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| 182 | </li>
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| 183 |
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| 184 | </ul>
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| 185 | </li>
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| 186 | <li>
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| 187 | <font color="#CFDCED">Resources</font>
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| 188 | <ul>
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| 189 |
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| 190 | <li>
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| 191 | <span class="sel"><font color="#ffcc00">Getting Help</font></span>
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| 192 | </li>
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| 193 |
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| 194 | <li>
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| 195 | <a href="faq.html">FAQs</a>
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| 196 | </li>
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| 197 |
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| 198 | <li>
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| 199 | <a href="fo.html">XSL-FO</a>
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| 200 | </li>
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| 201 |
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| 202 | <li>
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| 203 | <a href="examples.html">Examples</a>
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| 204 | </li>
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| 205 |
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| 206 | <li>
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| 207 | <a href="maillist.html">Mailing Lists</a>
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| 208 | </li>
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| 209 |
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| 210 | <li>
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| 211 | <a href="bugs.html">Bugs</a>
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| 212 | </li>
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| 213 |
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| 214 | <li>
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| 215 | <a href="license.html">License</a>
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| 216 | </li>
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| 217 |
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| 218 | <li>
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| 219 | <a href="resources.html">Other</a>
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| 220 | </li>
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| 221 |
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| 222 | </ul>
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| 223 | </li>
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| 224 | <li>
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| 225 | <font color="#CFDCED">Project</font>
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| 226 | <ul>
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| 227 |
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| 228 | <li>
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| 229 | <a href="news.html">News</a>
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| 230 | </li>
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| 231 |
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| 232 | <li>
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| 233 | <a href="logocontest.html">Logo contest</a>
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| 234 | </li>
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| 235 |
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| 236 | <li>
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| 237 | <a href="status.html">Status</a>
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| 238 | </li>
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| 239 |
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| 240 |
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| 241 | <li>
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| 242 | <a href="team.html">Team</a>
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| 243 | </li>
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| 244 |
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| 245 | </ul>
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| 246 | </li>
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| 247 | </ul>
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| 248 | </div>
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| 249 | <!--================= end Menu items ==================-->
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| 250 | </td><td valign="bottom" bgcolor="#4C6C8F"><img width="10" height="10" alt="" src="skin/images/spacer.gif"></td><td bgcolor="#294563"><img width="1" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 251 | </tr>
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| 252 | <tr>
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| 253 | <td valign="bottom" align="left" colspan="2" rowspan="2" bgcolor="#4C6C8F"><img height="10" width="10" border="0" alt="" src="skin/images/menu-left.gif"></td><td bgcolor="#4C6C8F"><img height="10" width="10" border="0" alt="" src="skin/images/spacer.gif"></td><td valign="bottom" align="right" colspan="2" rowspan="2" bgcolor="#4C6C8F"><img height="10" width="10" border="0" alt="" src="skin/images/menu-right.gif"></td>
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| 254 | </tr>
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| 255 | <tr>
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| 256 | <td height="1" bgcolor="#294563"><img width="1" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 257 | </tr>
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| 258 | </table>
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| 259 | </td><td valign="top" width="100%">
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| 260 | <table summary="content" width="100%" border="0" cellpadding="0" cellspacing="0">
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| 261 | <!--================= start middle NavBar ==================-->
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| 262 | <tr>
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| 263 | <td colspan="4" bgcolor="#294563"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 264 | </tr>
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| 265 | <tr>
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| 266 | <td align="left" width="10" bgcolor="#CFDCED"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td><td align="left" width="50%" bgcolor="#CFDCED"><font color="#4C6C8F" size="3" face="Arial, Helvetica, Sans-serif">
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| 267 |
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| 268 |
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| 269 | </font><img width="10" height="8" alt="" src="skin/images/spacer.gif"></td><td align="right" width="50%" bgcolor="#CFDCED"><font color="#4C6C8F" size="3" face="Arial, Helvetica, Sans-serif">
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| 270 |
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| 271 |
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| 272 | </font><img width="10" height="8" alt="" src="skin/images/spacer.gif"></td><td width="10" bgcolor="#CFDCED"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 273 | </tr>
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| 274 | <tr>
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| 275 | <td colspan="4" bgcolor="#294563"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 276 | </tr>
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| 277 | <!--================= end middle NavBar ==================-->
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| 278 | <!--================= start Content==================-->
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| 279 | <tr>
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| 280 | <td align="left" width="10"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td><td align="left" width="100%">
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| 281 | <div class="content">
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| 282 | <table class="title" summary="">
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| 283 | <tr>
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| 284 | <td valign="middle">
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| 285 | <h1>Getting Help</h1>
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| 286 | </td><td nowrap="nowrap" width="80" align="center"><a class="dida" href="gethelp.pdf"><img alt="printer" src="skin/images/printer.gif" border="0"><br>
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| 287 | print-friendly<br>
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| 288 | PDF</a></td>
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| 289 | </tr>
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| 290 | </table>
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| 291 | <h3>Checklist for Finding Appropriate Resources</h3>
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| 292 | <ul class="minitoc">
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| 293 | <li>
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| 294 | <a href="#underlying">Understand Underlying Technologies</a>
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| 295 | </li>
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| 296 | <li>
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| 297 | <a href="#compliance">Review FOP's Standards Compliance</a>
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| 298 | </li>
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| 299 | <li>
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| 300 | <a href="#doc">Read the Documentation</a>
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| 301 | </li>
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| 302 | <li>
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| 303 | <a href="#faq">Check the FAQs</a>
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| 304 | </li>
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| 305 | <li>
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| 306 | <a href="#user-archive">Review FOP User Mailing List Archive</a>
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| 307 | </li>
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| 308 | <li>
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| 309 | <a href="#existing-issue">Look for an Existing Issue Report</a>
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| 310 | </li>
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| 311 | <li>
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| 312 | <a href="#user-mailing-list">Submit Question to FOP User Mailing List</a>
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| 313 | </li>
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| 314 | <li>
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| 315 | <a href="#enter-issue">Enter an Issue Report</a>
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| 316 | </li>
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| 317 | <li>
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| 318 | <a href="#how-to-help">Find Out How You Can Help</a>
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| 319 | </li>
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| 320 | </ul>
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| 321 |
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| 322 | <p>The FOP developer community is eager to help you maximize the usefulness of FOP.
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| 323 | However, to make wise use of its limited resources, support must be primarily self-service.
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| 324 | Go through the following checklist sequentially to determine what kind of help you need,
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| 325 | and where to get it:</p>
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| 326 |
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| 327 | <a name="N101C4"></a><a name="underlying"></a>
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| 328 | <h3>Understand Underlying Technologies</h3>
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| 329 | <div style="margin-left: 0 ; border: 2px">
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| 330 | <p>If you have a questions about XML, XSLT, or XSL-FO that are not directly related to FOP, please consult resources that are appropriate for those questions.
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| 331 | FOP is an implementation of these technologies, and when you use FOP, there is a presumption that you have a working understanding of them.
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| 332 | We have included several useful links on our <a href="resources.html">Resources</a> page that may help you get started.
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| 333 | </p>
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| 334 | </div>
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| 335 |
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| 336 | <a name="N101D2"></a><a name="compliance"></a>
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| 337 | <h3>Review FOP's Standards Compliance</h3>
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| 338 | <div style="margin-left: 0 ; border: 2px">
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| 339 | <p>FOP is a work in progress, and does not yet fully comply with the W3C XSL-FO standard.
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| 340 | The developers track which standard requirements have been implemented, and have documented these capabilities on the <a href="compliance.html">Compliance</a> page.
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| 341 | If this document appears to be in error, continue down this checklist so that either the document or the software can be corrected.
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| 342 | Otherwise, please do not submit mailing list questions or bug reports regarding features documented in the standard.
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| 343 | Please especially do not submit questions asking when a particular feature will be implemented.
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| 344 | There are too many unknowns to make even a reasonable estimate.
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| 345 | The only sure way to get a feature implemented is to <a href="#how-to-help">pitch in and help</a>.</p>
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| 346 | </div>
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| 347 |
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| 348 | <a name="N101E4"></a><a name="doc"></a>
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| 349 | <h3>Read the Documentation</h3>
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| 350 | <div style="margin-left: 0 ; border: 2px">
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| 351 | <p>Review the documentation pages on this site.
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| 352 | There is information about how to run FOP, how to embed it, how to add custom fonts etc.</p>
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| 353 | </div>
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| 354 |
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| 355 | <a name="N101EE"></a><a name="faq"></a>
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| 356 | <h3>Check the FAQs</h3>
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| 357 | <div style="margin-left: 0 ; border: 2px">
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| 358 | <p>Consult the <a href="faq.html">Frequently Asked Questions (FAQ)</a> to see if your question has already been answered.</p>
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| 359 | </div>
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| 360 |
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| 361 | <a name="N101FC"></a><a name="user-archive"></a>
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| 362 | <h3>Review FOP User Mailing List Archive</h3>
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| 363 | <div style="margin-left: 0 ; border: 2px">
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| 364 | <p>It is possible that your question has already been answered but has not yet found its way into the FAQ.
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| 365 | Links to the FOP User mailing list archives are on the <a href="maillist.html#fop-user">Mailing List</a> page.
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| 366 | </p>
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| 367 | </div>
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| 368 |
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| 369 | <a name="N1020A"></a><a name="existing-issue"></a>
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| 370 | <h3>Look for an Existing Issue Report</h3>
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| 371 | <div style="margin-left: 0 ; border: 2px">
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| 372 | <p>See <a href="bugs.html#issues_existing">Reported Issues</a> for instructions on how to use the list of open issues. Review these open issues to see if any match your concerns.
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| 373 | If so, please do not post a mailing list question or report another issue, as these will only slow the development team down.</p>
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| 374 | </div>
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| 375 |
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| 376 | <a name="N10218"></a><a name="user-mailing-list"></a>
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| 377 | <h3>Submit Question to FOP User Mailing List</h3>
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| 378 | <div style="margin-left: 0 ; border: 2px">
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| 379 | <p>See <a href="maillist.html#fop-user">FOP User Mailing List</a> for details.</p>
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| 380 | </div>
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| 381 |
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| 382 | <a name="N10226"></a><a name="enter-issue"></a>
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| 383 | <h3>Enter an Issue Report</h3>
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| 384 | <div style="margin-left: 0 ; border: 2px">
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| 385 | <p>If, and only if, you have followed all of the above steps, and believe that there is a bug or needed feature that you would like to report, please enter an issue in Bugzilla. Never use Bugzilla to post questions, only to enter issues that have already been asked on the user mailing list.</p>
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| 386 | <p>See <a href="bugs.html#issues_new">Reporting New Issues</a> for detailed instructions on how to enter an issue.
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| 387 | </p>
|
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| 388 | </div>
|
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| 389 |
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| 390 | <a name="N10237"></a><a name="how-to-help"></a>
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| 391 | <h3>Find Out How You Can Help</h3>
|
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| 392 | <div style="margin-left: 0 ; border: 2px"></div>
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| 393 |
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| 394 | <p>As stated above, the FOP development team is a limited resource. Most make their livings doing things other than writing and supporting FOP. Perhaps you need a feature from the XSL-FO standard to be implemented right away, or a bug fixed, or a new output format, or .... If so, there are several ways that you can help:</p>
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| 395 |
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| 396 | <ul>
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| 397 |
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| 398 | <li>Become a <a href="dev/index.html">FOP developer</a>.</li>
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| 399 |
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| 400 | <li>Fund a developer (or part of one). There is usually at least one FOP developer who would be glad to devote more time to FOP development if funding were in place.</li>
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| 401 |
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| 402 | <li>Help out on the user mailing list. Users giving good answers to other users allows developers to focus more on development and less on support.</li>
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| 403 |
|
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| 404 | </ul>
|
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| 405 |
|
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| 406 | </div>
|
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| 407 | </td><td width="10"><img width="10" height="1" alt="" src="skin/images/spacer.gif"></td>
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| 408 | </tr>
|
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| 409 | <!--================= end Content==================-->
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| 410 | </table>
|
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| 411 | </td>
|
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| 412 | </tr>
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| 413 | </table>
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| 414 | <!--================= end Menu, NavBar, Content ==================-->
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| 415 | <!--================= start Footer ==================-->
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| 416 | <table summary="footer" cellspacing="0" cellpadding="0" width="100%" border="0">
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| 417 | <tr>
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| 418 | <td colspan="2" height="1" bgcolor="#4C6C8F"><img height="1" width="1" alt="" src="skin/images/spacer.gif"><a href="skin/images/label.gif"></a><a href="skin/images/page.gif"></a><a href="skin/images/chapter.gif"></a><a href="skin/images/chapter_open.gif"></a><a href="skin/images/current.gif"></a><a href="/favicon.ico"></a></td>
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| 419 | </tr>
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| 420 | <tr>
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| 421 | <td colspan="2" bgcolor="#CFDCED" class="copyright" align="center"><font size="2" face="Arial, Helvetica, Sans-Serif">Copyright ©
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|---|
| 422 | 1999-2003 The Apache Software Foundation. All rights reserved.<script type="text/javascript" language="JavaScript"><!--
|
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| 423 | document.write(" - "+"Last Published: " + document.lastModified);
|
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| 424 | // --></script></font></td>
|
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| 425 | </tr>
|
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| 426 | <tr>
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| 427 | <td colspan="2" align="left" bgcolor="#CFDCED" class="logos"></td>
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| 428 | </tr>
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| 429 | </table>
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| 430 | <!--================= end Footer ==================-->
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| 431 | </body>
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| 432 | </html>
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