Contacting the GNU Project

We strive to put the answers to all possible questions you might have on our web site. However, sometimes, you might have a question or issue that isn't covered. This page describes how to contact us in these circumstances.

Please keep in mind, though, that time spent answering individual queries reduces the time available to work on writing, documenting, protecting and promoting free software. So, please look to see if your question is addressed on our web site first. If you can't find the answer, use the information below to figure out what to do.

If (and only if) you still have questions about the GNU Project or the FSF after exploring these resources, you can write to <gnu@gnu.org>. But don't expect an answer overnight!

Technical support
(technical information about GNU software or other free software, search for a particular free program, etc.)

Please note that we do not provide technical support ourselves.

However, help is at hand:

a general page on getting help with GNU software;
the home page for each GNU package—its URL is https://www.gnu.org/software/pkgname; for example https://www.gnu.org/software/emacs for GNU Emacs;
our mailing lists—there is usually one or more lists for each GNU package;
the Free Software Directory—it can help you find both GNU and other free software packages;
our IRC chat rooms;
finally, our service directory—it will help you find companies and people in your area who can provide support services, usually for a fee.

Comments on the GNU website
(suggestions, dead links, typos, etc.)

For general pages, contact the GNU webmasters <webmasters@gnu.org>.
For translations of the general pages, contact <web-translators@gnu.org>.
For pages of specific GNU packages (including their translations), contact the maintainer(s) of the particular package, usually on <bug-pkgname@gnu.org>.

Software development and maintenance

Ideas for the GNU task list

See our page on how to help GNU.

Maintenance of GNU software and evaluation of prospective GNU programs

First check these documents:

the GNU Coding Standards,
Information for GNU Maintainers, and
the GNU software evaluation questionnaire.

If questions remain, email <maintainers@gnu.org>.

Savannah hosting

To ask questions about Savannah, our hosting platform, available for both GNU and non-GNU free software projects, please see the Savannah contact page.

Accounts

Accounts on GNU/FSF machines: If you are actively maintaining or working on a GNU project, and need an account on a GNU or FSF machine, see machine access information.
Personal GNU email aliases: If you have an email forward from the gnu.org domain, and need it updated, contact <sysadmin@gnu.org>.

Security reports
for gnu.org or one of its subdomains

If you have GnuPG setup, send encrypted email the FSF Executive Director, Deputy Director, Web Developer, and Senior Sysadmins listed on our Staff and Board page.
If you don't have GnuPG setup, write to <sysadmin@gnu.org>.

Licensing questions

Licensing violations

If you want to report a free software license violation that you have found, please read our license violation page, and then contact <license-violation@gnu.org>.

Free software licensing and copyright

Please check

If questions remain, email <licensing@gnu.org>.

The FSF Licensing and Compliance Lab also offers paid consulting on free software licensing issues.

Copyright assignments to the FSF

To assign your copyright on a GNU program to the FSF, contact <assign@gnu.org>.