Network Working Group K. Moore
Request for Comments: 1891 University of Tennessee
Category: Standards Track January 1996
SMTP Service Extension
for Delivery Status Notifications
Status of this Memo
This document specifies an Internet standards track protocol for the
Internet community, and requests discussion and suggestions for
improvements. Please refer to the current edition of the "Internet
Official Protocol Standards" (STD 1) for the standardization state
and status of this protocol. Distribution of this memo is unlimited.
1. Abstract
This memo defines an extension to the SMTP service, which allows an
SMTP client to specify (a) that delivery status notifications (DSNs)
should be generated under certain conditions, (b) whether such
notifications should return the contents of the message, and (c)
additional information, to be returned with a DSN, that allows the
sender to identify both the recipient(s) for which the DSN was
issued, and the transaction in which the original message was sent.
Any questions, comments, and reports of defects or ambiguities in
this specification may be sent to the mailing list for the NOTARY
working group of the IETF, using the address
<notifications@cs.utk.edu>. Requests to subscribe to the mailing
list should be addressed to <notifications-request@cs.utk.edu>.
Implementors of this specification are encouraged to subscribe to the
mailing list, so that they will quickly be informed of any problems
which might hinder interoperability.
NOTE: This document is a Proposed Standard. If and when this
protocol is submitted for Draft Standard status, any normative text
(phrases containing SHOULD, SHOULD NOT, MUST, MUST NOT, or MAY) in
this document will be re-evaluated in light of implementation
experience, and are thus subject to change.
2. Introduction
The SMTP protocol [1] requires that an SMTP server provide
notification of delivery failure, if it determines that a message
cannot be delivered to one or more recipients. Traditionally, such
notification consists of an ordinary Internet mail message (format
defined by [2]), sent to the envelope sender address (the argument of
the SMTP MAIL command), containing an explanation of the error and at
least the headers of the failed message.
Experience with large mail distribution lists [3] indicates that such
messages are often insufficient to diagnose problems, or even to
determine at which host or for which recipients a problem occurred.
In addition, the lack of a standardized format for delivery
notifications in Internet mail makes it difficult to exchange such
notifications with other message handling systems.
Such experience has demonstrated a need for a delivery status
notification service for Internet electronic mail, which:
(a) is reliable, in the sense that any DSN request will either be
honored at the time of final delivery, or result in a response
that indicates that the request cannot be honored,
(b) when both success and failure notifications are requested,
provides an unambiguous and nonconflicting indication of whether
delivery of a message to a recipient succeeded or failed,
(c) is stable, in that a failed attempt to deliver a DSN should never
result in the transmission of another DSN over the network,
(d) preserves sufficient information to allow the sender to identify
both the mail transaction and the recipient address which caused
the notification, even when mail is forwarded or gatewayed to
foreign environments, and
(e) interfaces acceptably with non-SMTP and non-822-based mail
systems, both so that notifications returned from foreign mail
systems may be useful to Internet users, and so that the
notification requests from foreign environments may be honored.
Among the requirements implied by this goal are the ability to
request non-return-of-content, and the ability to specify whether
positive delivery notifications, negative delivery notifications,
both, or neither, should be issued.
In an attempt to provide such a service, this memo uses the mechanism
defined in [4] to define an extension to the SMTP protocol. Using
this mechanism, an SMTP client may request that an SMTP server issue
or not issue a delivery status notification (DSN) under certain
conditions. The format of a DSN is defined in [5].
3. Framework for the Delivery Status Notification Extension
The following service extension is therefore defined:
(1) The name of the SMTP service extension is "Delivery Status
Notification";
(2) the EHLO keyword value associated with this extension is "DSN",
the meaning of which is defined in section 4 of this memo;
(3) no parameters are allowed with this EHLO keyword value;
(4) two optional parameters are added to the RCPT command, and two
optional parameters are added to the MAIL command:
An optional parameter for the RCPT command, using the
esmtp-keyword "NOTIFY", (to specify the conditions under which a
delivery status notification should be generated), is defined in
section 5.1,
An optional parameter for the RCPT command, using the
esmtp-keyword "ORCPT", (used to convey the "original"
(sender-specified) recipient address), is defined in section 5.2,
and
An optional parameter for the MAIL command, using the
esmtp-keyword "RET", (to request that DSNs containing an
indication of delivery failure either return the entire contents
of a message or only the message headers), is defined in section
5.3,
An optional parameter for the MAIL command, using the
esmtp-keyword "ENVID", (used to propagate an identifier for this
message transmission envelope, which is also known to the sender
and will, if present, be returned in any DSNs issued for this
transmission), is defined in section 5.4;
(5) no additional SMTP verbs are defined by this extension.
The remainder of this memo specifies how support for the extension
effects the behavior of a message transfer agent.
4. The Delivery Status Notification service extension
An SMTP client wishing to request a DSN for a message may issue the
EHLO command to start an SMTP session, to determine if the server
supports any of several service extensions. If the server responds
with code 250 to the EHLO command, and the response includes the EHLO
keyword DSN, then the Delivery Status Notification extension (as
described in this memo) is supported.
Ordinarily, when an SMTP server returns a positive (2xx) reply code
in response to a RCPT command, it agrees to accept responsibility for
either delivering the message to the named recipient, or sending a
notification to the sender of the message indicating that delivery
has failed. However, an extended SMTP ("ESMTP") server which
implements this service extension will accept an optional NOTIFY
parameter with the RCPT command. If present, the NOTIFY parameter
alters the conditions for generation of delivery status notifications
from the default (issue notifications only on failure) specified in
[1]. The ESMTP client may also request (via the RET parameter)
whether the entire contents of the original message should be
returned (as opposed to just the headers of that message), along with
the DSN.
In general, an ESMTP server which implements this service extension
will propagate delivery status notification requests when relaying
mail to other SMTP-based MTAs which also support this extension, and
make a "best effort" to ensure that such requests are honored when
messages are passed into other environments.
In order that any delivery status notifications thus generated will
be meaningful to the sender, any ESMTP server which supports this
extension will attempt to propagate the following information to any
other MTAs that are used to relay the message, for use in generating
DSNs:
(a) for each recipient, a copy of the original recipient address, as
used by the sender of the message.
This address need not be the same as the mailbox specified in the
RCPT command. For example, if a message was originally addressed
to A@B.C and later forwarded to A@D.E, after such forwarding has
taken place, the RCPT command will specify a mailbox of A@D.E.
However, the original recipient address remains A@B.C.
Also, if the message originated from an environment which does not
use Internet-style user@domain addresses, and was gatewayed into
SMTP, the original recipient address will preserve the original
form of the recipient address.
(b) for the entire SMTP transaction, an envelope identification
string, which may be used by the sender to associate any delivery
status notifications with the transaction used to send the
original message.
5. Additional parameters for RCPT and MAIL commands
The extended RCPT and MAIL commands are issued by a client when it
wishes to request a DSN from the server, under certain conditions,
for a particular recipient. The extended RCPT and MAIL commands are
identical to the RCPT and MAIL commands defined in [1], except that
one or more of the following parameters appear after the sender or
recipient address, respectively. The general syntax for extended
SMTP commands is defined in [4].
NOTE: Although RFC 822 ABNF is used to describe the syntax of these
parameters, they are not, in the language of that document,
"structured field bodies". Therefore, while parentheses MAY appear
within an emstp-value, they are not recognized as comment delimiters.
The syntax for "esmtp-value" in [4] does not allow SP, "=", control
characters, or characters outside the traditional ASCII range of 1-
127 decimal to be transmitted in an esmtp-value. Because the ENVID
and ORCPT parameters may need to convey values outside this range,
the esmtp-values for these parameters are encoded as "xtext".
"xtext" is formally defined as follows:
xtext = *( xchar / hexchar )
xchar = any ASCII CHAR between "!" (33) and "~" (126) inclusive,
except for "+" and "=".
; "hexchar"s are intended to encode octets that cannot appear
; as ASCII characters within an esmtp-value.
hexchar = ASCII "+" immediately followed by two upper case
hexadecimal digits
When encoding an octet sequence as xtext:
+ Any ASCII CHAR between "!" and "~" inclusive, except for "+" and "=",
MAY be encoded as itself. (A CHAR in this range MAY instead be
encoded as a "hexchar", at the implementor's discretion.)
+ ASCII CHARs that fall outside the range above must be encoded as
"hexchar".
5.1 The NOTIFY parameter of the ESMTP RCPT command
A RCPT command issued by a client may contain the optional esmtp-
keyword "NOTIFY", to specify the conditions under which the SMTP
server should generate DSNs for that recipient. If the NOTIFY
esmtp-keyword is used, it MUST have an associated esmtp-value,
formatted according to the following rules, using the ABNF of RFC
822:
notify-esmtp-value = "NEVER" / 1#notify-list-element
notify-list-element = "SUCCESS" / "FAILURE" / "DELAY"
Notes:
a. Multiple notify-list-elements, separated by commas, MAY appear in a
NOTIFY parameter; however, the NEVER keyword MUST appear by itself.
b. Any of the keywords NEVER, SUCCESS, FAILURE, or DELAY may be spelled
in any combination of upper and lower case letters.
The meaning of the NOTIFY parameter values is generally as follows:
+ A NOTIFY parameter value of "NEVER" requests that a DSN not be
returned to the sender under any conditions.
+ A NOTIFY parameter value containing the "SUCCESS" or "FAILURE"
keywords requests that a DSN be issued on successful delivery or
delivery failure, respectively.
+ A NOTIFY parameter value containing the keyword "DELAY" indicates the
sender's willingness to receive "delayed" DSNs. Delayed DSNs may be
issued if delivery of a message has been delayed for an unusual amount
of time (as determined by the MTA at which the message is delayed),
but the final delivery status (whether successful or failure) cannot
be determined. The absence of the DELAY keyword in a NOTIFY parameter
requests that a "delayed" DSN NOT be issued under any conditions.
The actual rules governing interpretation of the NOTIFY parameter are
given in section 6.
For compatibility with SMTP clients that do not use the NOTIFY
facility, the absence of a NOTIFY parameter in a RCPT command may be
interpreted as either NOTIFY=FAILURE or NOTIFY=FAILURE,DELAY.
5.2 The ORCPT parameter to the ESMTP RCPT command
The ORCPT esmtp-keyword of the RCPT command is used to specify an
"original" recipient address that corresponds to the actual recipient
to which the message is to be delivered. If the ORCPT esmtp-keyword
is used, it MUST have an associated esmtp-value, which consists of
the original recipient address, encoded according to the rules below.
The ABNF for the ORCPT parameter is:
orcpt-parameter = "ORCPT=" original-recipient-address
original-recipient-address = addr-type ";" xtext
addr-type = atom
The "addr-type" portion MUST be an IANA-registered electronic mail
address-type (as defined in [5]), while the "xtext" portion contains
an encoded representation of the original recipient address using the
rules in section 5 of this document. The entire ORCPT parameter MAY
be up to 500 characters in length.
When initially submitting a message via SMTP, if the ORCPT parameter
is used, it MUST contain the same address as the RCPT TO address
(unlike the RCPT TO address, the ORCPT parameter will be encoded as
xtext). Likewise, when a mailing list submits a message via SMTP to
be distributed to the list subscribers, if ORCPT is used, the ORCPT
parameter MUST match the new RCPT TO address of each recipient, not
the address specified by the original sender of the message.)
The "addr-type" portion of the original-recipient-address is used to
indicate the "type" of the address which appears in the ORCPT
parameter value. However, the address associated with the ORCPT
keyword is NOT constrained to conform to the syntax rules for that
"addr-type".
Ideally, the "xtext" portion of the original-recipient-address should
contain, in encoded form, the same sequence of characters that the
sender used to specify the recipient. However, for a message
gatewayed from an environment (such as X.400) in which a recipient
address is not a simple string of printable characters, the
representation of recipient address must be defined by a
specification for gatewaying between DSNs and that environment.
5.3 The RET parameter of the ESMTP MAIL command
The RET esmtp-keyword on the extended MAIL command specifies whether
or not the message should be included in any failed DSN issued for
this message transmission. If the RET esmtp-keyword is used, it MUST
have an associated esmtp-value, which is one of the following
keywords:
FULL requests that the entire message be returned in any "failed"
delivery status notification issued for this recipient.
HDRS requests that only the headers of the message be returned.
The FULL and HDRS keywords may be spelled in any combination of upper
and lower case letters.
If no RET parameter is supplied, the MTA MAY return either the
headers of the message or the entire message for any DSN containing
indication of failed deliveries.
Note that the RET parameter only applies to DSNs that indicate
delivery failure for at least one recipient. If a DSN contains no
indications of delivery failure, only the headers of the message
should be returned.
5.4 The ENVID parameter to the ESMTP MAIL command
The ENVID esmtp-keyword of the SMTP MAIL command is used to specify
an "envelope identifier" to be transmitted along with the message and
included in any DSNs issued for any of the recipients named in this
SMTP transaction. The purpose of the envelope identifier is to allow
the sender of a message to identify the transaction for which the DSN
was issued.
The ABNF for the ENVID parameter is:
envid-parameter = "ENVID=" xtext
The ENVID esmtp-keyword MUST have an associated esmtp-value. No
meaning is assigned by the mail system to the presence or absence of
this parameter or to any esmtp-value associated with this parameter;
the information is used only by the sender or his user agent. The
ENVID parameter MAY be up to 100 characters in length.
5.5 Restrictions on the use of Delivery Status Notification parameters
The RET and ENVID parameters MUST NOT appear more than once each in
any single MAIL command. If more than one of either of these
parameters appears in a MAIL command, the ESMTP server SHOULD respond
with "501 syntax error in parameters or arguments".
The NOTIFY and ORCPT parameters MUST NOT appear more than once in any
RCPT command. If more than one of either of these parameters appears
in a RCPT command, the ESMTP server SHOULD respond with "501 syntax
error in parameters or arguments".
6. Conformance requirements
The Simple Mail Transfer Protocol (SMTP) is used by Message Transfer
Agents (MTAs) when accepting, relaying, or gatewaying mail, as well
as User Agents (UAs) when submitting mail to the mail transport
system. The DSN extension to SMTP may be used to allow UAs to convey
the sender's requests as to when DSNs should be issued. A UA which
claims to conform to this specification must meet certain
requirements as described below.
Typically, a message transfer agent (MTA) which supports SMTP will
assume, at different times, both the role of a SMTP client and an
SMTP server, and may also provide local delivery, gatewaying to
foreign environments, forwarding, and mailing list expansion. An MTA
which, when acting as an SMTP server, issues the DSN keyword in
response to the EHLO command, MUST obey the rules below for a
"conforming SMTP client" when acting as a client, and a "conforming
SMTP server" when acting as a server. The term "conforming MTA"
refers to an MTA which conforms to this specification, independent of
its role of client or server.
6.1 SMTP protocol interactions
The following rules apply to SMTP transactions in which any of the
ENVID, NOTIFY, RET, or ORCPT keywords are used:
(a) If an SMTP client issues a MAIL command containing a valid ENVID
parameter and associated esmtp-value and/or a valid RET parameter
and associated esmtp-value, a conforming SMTP server MUST return
the same reply-code as it would to the same MAIL command without
the ENVID and/or RET parameters. A conforming SMTP server MUST
NOT refuse a MAIL command based on the absence or presence of
valid ENVID or RET parameters, or on their associated
esmtp-values.
However, if the associated esmtp-value is not valid (i.e. contains
illegal characters), or if there is more than one ENVID or RET
parameter in a particular MAIL command, the server MUST issue the
reply-code 501 with an appropriate message (e.g. "syntax error in
parameter").
(b) If an SMTP client issues a RCPT command containing any valid
NOTIFY and/or ORCPT parameters, a conforming SMTP server MUST
return the same response as it would to the same RCPT command
without those NOTIFY and/or ORCPT parameters. A conforming SMTP
server MUST NOT refuse a RCPT command based on the presence or
absence of any of these parameters.
However, if any of the associated esmtp-values are not valid, or
if there is more than one of any of these parameters in a
particular RCPT command, the server SHOULD issue the response "501
syntax error in parameter".
6.2 Handling of messages received via SMTP
This section describes how a conforming MTA should handle any
messages received via SMTP.
NOTE: A DSN MUST NOT be returned to the sender for any message for
which the return address from the SMTP MAIL command was NULL ("<>"),
even if the sender's address is available from other sources (e.g.
the message header). However, the MTA which would otherwise issue a
DSN SHOULD inform the local postmaster of delivery failures through
some appropriate mechanism that will not itself result in the
generation of DSNs.
DISCUSSION: RFC 1123, section 2.3.3 requires error notifications to
be sent with a NULL return address ("reverse-path"). This creates an
interesting situation when a message arrives with one or more
nonfunctional recipient addresses in addition to a nonfunctional
return address. When delivery to one of the recipient addresses
fails, the MTA will attempt to send a nondelivery notification to the
return address, setting the return address on the notification to
NULL. When the delivery of this notification fails, the MTA
attempting delivery of that notification sees a NULL return address.
If that MTA were not to inform anyone of the situation, the original
message would be silently lost. Furthermore, a nonfunctional return
address is often indicative of a configuration problem in the
sender's MTA. Reporting the condition to the local postmaster may
help to speed correction of such errors.
6.2.1 Relay of messages to other conforming SMTP servers
The following rules govern the behavior of a conforming MTA, when
relaying a message which was received via the SMTP protocol, to an
SMTP server that supports the Delivery Status Notification service
extension:
(a) Any ENVID parameter included in the MAIL command when a message was
received, MUST also appear on the MAIL command with which the
message is relayed, with the same associated esmtp-value. If no
ENVID parameter was included in the MAIL command when the message
was received, the ENVID parameter MUST NOT be supplied when the
message is relayed.
(b) Any RET parameter included in the MAIL command when a message was
received, MUST also appear on the MAIL command with which the
message is relayed, with the same associated esmtp-value. If no RET
parameter was included in the MAIL command when the message was
received, the RET parameter MUST NOT supplied when the message is
relayed.
(c) If the NOTIFY parameter was supplied for a recipient when the
message was received, the RCPT command issued when the message is
relayed MUST also contain the NOTIFY parameter along with its
associated esmtp-value. If the NOTIFY parameter was not supplied
for a recipient when the message was received, the NOTIFY parameter
MUST NOT be supplied for that recipient when the message is relayed.
(d) If any ORCPT parameter was present in the RCPT command for a
recipient when the message was received, an ORCPT parameter with the
identical original-recipient-address MUST appear in the RCPT command
issued for that recipient when relaying the message. (For example,
the MTA therefore MUST NOT change the case of any alphabetic
characters in an ORCPT parameter.)
If no ORCPT parameter was present in the RCPT command when the
message was received, an ORCPT parameter MAY be added to the RCPT
command when the message is relayed. If an ORCPT parameter is added
by the relaying MTA, it MUST contain the recipient address from the
RCPT command used when the message was received by that MTA.
6.2.2 Relay of messages to non-conforming SMTP servers
The following rules govern the behavior of a conforming MTA (in the
role of client), when relaying a message which was received via the
SMTP protocol, to an SMTP server that does not support the Delivery
Status Notification service extension:
(a) ENVID, NOTIFY, RET, or ORCPT parameters MUST NOT be issued when
relaying the message.
(b) If the NOTIFY parameter was supplied for a recipient, with an esmtp-
value containing the keyword SUCCESS, and the SMTP server returns a
success (2xx) reply-code in response to the RCPT command, the client
MUST issue a "relayed" DSN for that recipient.
(c) If the NOTIFY parameter was supplied for a recipient with an esmtp-
value containing the keyword FAILURE, and the SMTP server returns a
permanent failure (5xx) reply-code in response to the RCPT command,
the client MUST issue a "failed" DSN for that recipient.
(d) If the NOTIFY parameter was supplied for a recipient with an esmtp-
value of NEVER, the client MUST NOT issue a DSN for that recipient,
regardless of the reply-code returned by the SMTP server. However,
if the server returned a failure (5xx) reply-code, the client MAY
inform the local postmaster of the delivery failure via an
appropriate mechanism that will not itself result in the generation
of DSNs.
When attempting to relay a message to an SMTP server that does not
support this extension, and if NOTIFY=NEVER was specified for some
recipients of that message, a conforming SMTP client MAY relay the
message for those recipients in a separate SMTP transaction, using
an empty reverse-path in the MAIL command. This will prevent DSNs
from being issued for those recipients by MTAs that conform to [1].
(e) If a NOTIFY parameter was not supplied for a recipient, and the SMTP
server returns a success (2xx) reply-code in response to a RCPT
command, the client MUST NOT issue any DSN for that recipient.
(f) If a NOTIFY parameter was not supplied for a recipient, and the SMTP
server returns a permanent failure (5xx) reply-code in response to a
RCPT command, the client MUST issue a "failed" DSN for that
recipient.
6.2.3 Local delivery of messages
The following rules govern the behavior of a conforming MTA upon
successful delivery of a message that was received via the SMTP
protocol, to a local recipient's mailbox:
"Delivery" means that the message has been placed in the recipient's
mailbox. For messages which are transmitted to a mailbox for later
retrieval via IMAP [6], POP [7] or a similar message access protocol,
"delivery" occurs when the message is made available to the IMAP
(POP, etc.) service, rather than when the message is retrieved by the
recipient's user agent.
Similarly, for a recipient address which corresponds to a mailing
list exploder, "delivery" occurs when the message is made available
to that list exploder, even though the list exploder might refuse to
deliver that message to the list recipients.
(a) If the NOTIFY parameter was supplied for that recipient, with an
esmtp-value containing the SUCCESS keyword, the MTA MUST issue a
"delivered" DSN for that recipient.
(b) If the NOTIFY parameter was supplied for that recipient which did
not contain the SUCCESS keyword, the MTA MUST NOT issue a DSN for
that recipient.
(c) If the NOTIFY parameter was not supplied for that recipient, the MTA
MUST NOT issue a DSN.
6.2.4 Gatewaying a message into a foreign environment
The following rules govern the behavior of a conforming MTA, when
gatewaying a message that was received via the SMTP protocol, into a
foreign (non-SMTP) environment:
(a) If the the foreign environment is capable of issuing appropriate
notifications under the conditions requested by the NOTIFY
parameter, and the conforming MTA can ensure that any notification
thus issued will be translated into a DSN and delivered to the
original sender, then the MTA SHOULD gateway the message into the
foreign environment, requesting notification under the desired
conditions, without itself issuing a DSN.
(b) If a NOTIFY parameter was supplied with the SUCCESS keyword, but the
destination environment cannot return an appropriate notification on
successful delivery, the MTA SHOULD issue a "relayed" DSN for that
recipient.
(c) If a NOTIFY parameter was supplied with an esmtp-keyword of NEVER, a
DSN MUST NOT be issued. If possible, the MTA SHOULD direct the
destination environment to not issue delivery notifications for that
recipient.
(d) If the NOTIFY parameter was not supplied for a particular recipient,
a DSN SHOULD NOT be issued by the gateway. The gateway SHOULD
attempt to ensure that appropriate notification will be provided by
the foreign mail environment if eventual delivery failure occurs,
and that no notification will be issued on successful delivery.
(e) When gatewaying a message into a foreign environment, the return-of-
content conditions specified by any RET parameter are nonbinding;
however, the MTA SHOULD attempt to honor the request using whatever
mechanisms exist in the foreign environment.
6.2.5 Delays in delivery
If a conforming MTA receives a message via the SMTP protocol, and is
unable to deliver or relay the message to one or more recipients for
an extended length of time (to be determined by the MTA), it MAY
issue a "delayed" DSN for those recipients, subject to the following
conditions:
(a) If the NOTIFY parameter was supplied for a recipient and its value
included the DELAY keyword, a "delayed" DSN MAY be issued.
(b) If the NOTIFY parameter was not supplied for a recipient, a
"delayed" DSN MAY be issued.
(c) If the NOTIFY parameter was supplied which did not contain the DELAY
keyword, a "delayed" DSN MUST NOT be issued.
NOTE: Although delay notifications are common in present-day
electronic mail, a conforming MTA is never required to issue
"delayed" DSNs. The DELAY keyword of the NOTIFY parameter is
provided to allow the SMTP client to specifically request (by
omitting the DELAY parameter) that "delayed" DSNs NOT be issued.
6.2.6 Failure of a conforming MTA to deliver a message
The following rules govern the behavior of a conforming MTA which
received a message via the SMTP protocol, and is unable to deliver a
message to a recipient specified in the SMTP transaction:
(a) If a NOTIFY parameter was supplied for the recipient with an esmtp-
keyword containing the value FAILURE, a "failed" DSN MUST be issued
by the MTA.
(b) If a NOTIFY parameter was supplied for the recipient which did not
contain the value FAILURE, a DSN MUST NOT be issued for that
recipient. However, the MTA MAY inform the local postmaster of the
delivery failure via some appropriate mechanism which does not
itself result in the generation of DSNs.
(c) If no NOTIFY parameter was supplied for the recipient, a "failed"
DSN MUST be issued.
NOTE: Some MTAs are known to forward undeliverable messages to the
local postmaster or "dead letter" mailbox. This is still considered
delivery failure, and does not diminish the requirement to issue a
"failed" DSN under the conditions defined elsewhere in this memo. If
a DSN is issued for such a recipient, the Action value MUST be
"failed".
6.2.7 Forwarding, aliases, and mailing lists
Delivery of a message to a local email address usually causes the
message to be stored in the recipient's mailbox. However, MTAs
commonly provide a facility where a local email address can be
designated as an "alias" or "mailing list"; delivery to that address
then causes the message to be forwarded to each of the (local or
remote) recipient addresses associated with the alias or list. It is
also common to allow a user to optionally "forward" her mail to one
or more alternate addresses. If this feature is enabled, her mail is
redistributed to those addresses instead of being deposited in her
mailbox.
Following the example of [9] (section 5.3.6), this document defines
the difference between an "alias" and "mailing list" as follows: When
forwarding a message to the addresses associated with an "alias", the
envelope return address (e.g. SMTP MAIL FROM) remains intact.
However, when forwarding a message to the addresses associated with a
"mailing list", the envelope return address is changed to that of the
administrator of the mailing list. This causes DSNs and other
nondelivery reports resulting from delivery to the list members to be
sent to the list administrator rather than the sender of the original
message.
The DSN processing for aliases and mailing lists is as follows:
6.2.7.1 mailing lists
When a message is delivered to a list submission address (i.e. placed
in the list's mailbox for incoming mail, or accepted by the process
that redistributes the message to the list subscribers), this is
considered final delivery for the original message. If the NOTIFY
parameter for the list submission address contained the SUCCESS
keyword, a "delivered" DSN MUST be returned to the sender of the
original message.
NOTE: Some mailing lists are able to reject message submissions,
based on the content of the message, the sender's address, or some
other criteria. While the interface between such a mailing list and
its MTA is not well-defined, it is important that DSNs NOT be issued
by both the MTA (to report successful delivery to the list), and the
list (to report message rejection using a "failure" DSN.)
However, even if a "delivered" DSN was issued by the MTA, a mailing
list which rejects a message submission MAY notify the sender that
the message was rejected using an ordinary message instead of a DSN.
Whenever a message is redistributed to an mailing list,
(a) The envelope return address is rewritten to point to the list
maintainer. This address MAY be that of a process that recognizes
DSNs and processes them automatically, but it MUST forward
unrecognized messages to the human responsible for the list.
(b) The ENVID, NOTIFY, RET, and ORCPT parameters which accompany the
redistributed message MUST NOT be derived from those of the original
message.
(c) The NOTIFY and RET parameters MAY be specified by the local
postmaster or the list administrator. If ORCPT parameters are
supplied during redistribution to the list subscribers, they SHOULD
contain the addresses of the list subscribers in the format used by
the mailing list.
6.2.7.2 single-recipient aliases
Under normal circumstances, when a message arrives for an "alias"
which has a single forwarding address, a DSN SHOULD NOT be issued.
Any ENVID, NOTIFY, RET, or ORCPT parameters SHOULD be propagated with
the message as it is redistributed to the forwarding address.
6.2.7.3 multiple-recipient aliases
An "alias" with multiple recipient addresses may be handled in any of
the following ways:
(a) Any ENVID, NOTIFY, RET, or ORCPT parameters are NOT propagated when
relaying the message to any of the forwarding addresses. If the
NOTIFY parameter for the alias contained the SUCCESS keyword, the
MTA issues a "relayed" DSN. (In effect, the MTA treats the message
as if it were being relayed into an environment that does not
support DSNs.)
(b) Any ENVID, NOTIFY, RET, or ORCPT parameters (or the equivalent
requests if the message is gatewayed) are propagated to EXACTLY one
of the forwarding addresses. No DSN is issued. (This is
appropriate when aliasing is used to forward a message to a
"vacation" auto-responder program in addition to the local mailbox.)
(c) Any ENVID, RET, or ORCPT parameters are propagated to all forwarding
addresses associated with that alias. The NOTIFY parameter is
propagated to the forwarding addresses, except that it any SUCCESS
keyword is removed. If the original NOTIFY parameter for the alias
contained the SUCCESS keyword, an "expanded" DSN is issued for the
alias. If the NOTIFY parameter for the alias did not contain the
SUCCESS keyword, no DSN is issued for the alias.
6.2.7.4 confidential forwarding addresses
If it is desired to maintain the confidentiality of a recipient's
forwarding address, the forwarding may be treated as if it were a
mailing list. A DSN will be issued, if appropriate, upon "delivery"
to the recipient address specified by the sender. When the message
is forwarded it will have a new envelope return address. Any DSNs
which result from delivery failure of the forwarded message will not
be returned to the original sender of the message and thus not expose
the recipient's forwarding address.
6.2.8 DSNs describing delivery to multiple recipients
A single DSN may describe attempts to deliver a message to multiple
recipients of that message. If a DSN is issued for some recipients
in an SMTP transaction and not for others according to the rules
above, the DSN SHOULD NOT contain information for recipients for whom
DSNs would not otherwise have been issued.
6.3 Handling of messages from other sources
For messages which originated from "local" users (whatever that
means), the specifications under which DSNs should be generated can
be communicated to the MTA via any protocol agreed on between the
sender's mail composer (user agent) and the MTA. The local MTA can
then either relay the message, or issue appropriate delivery status
notifications. However, if such requests are transmitted within the
message itself (for example in the message headers), the requests
MUST be removed from the message before it is transmitted via SMTP.
For messages gatewayed from non-SMTP sources and further relayed by
SMTP, the gateway SHOULD, using the SMTP extensions described here,
attempt to provide the delivery reporting conditions expected by the
source mail environment. If appropriate, any DSNs returned to the
source environment SHOULD be translated into the format expected in
that environment.
6.4 Implementation limits
A conforming MTA MUST accept ESMTP parameters of at least the
following sizes:
(a) ENVID parameter: 100 characters.
(b) NOTIFY parameter: 28 characters.
(c) ORCPT parameter: 500 characters.
(d) RET parameter: 8 characters.
The maximum sizes for the ENVID and ORCPT parameters are intended to
be adequate for the transmission of "foreign" envelope identifier and
original recipient addresses. However, user agents which use SMTP as
a message submission protocol SHOULD NOT generate ENVID parameters
which are longer than 38 characters in length.
A conforming MTA MUST be able to accept SMTP command-lines which are
at least 1036 characters long (530 characters for the ORCPT and
NOTIFY parameters of the RCPT command, in addition to the 512
characters required by [1]). If other SMTP extensions are supported
by the MTA, the MTA MUST be able to accept a command-line large
enough for each SMTP command and any combination of ESMTP parameters
which may be used with that command.
7. Format of delivery notifications
The format of delivery status notifications is defined in [5], which
uses the framework defined in [8]. Delivery status notifications are
to be returned to the sender of the original message as outlined
below.
7.1 SMTP Envelope to be used with delivery status notifications
The DSN sender address (in the SMTP MAIL command) MUST be a null
reverse-path ("<>"), as required by section 5.3.3 of [9]. The DSN
recipient address (in the RCPT command) is copied from the MAIL
command which accompanied the message for which the DSN is being
issued. When transmitting a DSN via SMTP, the RET parameter MUST NOT
be used. The NOTIFY parameter MAY be used, but its value MUST be
NEVER. The ENVID parameter (with a newly generated envelope-id)
and/or ORCPT parameter MAY be used.
7.2 Contents of the DSN
A DSN is transmitted as a MIME message with a top-level content-type
of multipart/report (as defined in [5]).
The multipart/report content-type may be used for any of several
kinds of reports generated by the mail system. When multipart/report
is used to convey a DSN, the report-type parameter of the
multipart/report content-type is "delivery-status".
As described in [8], the first component of a multipart/report
content-type is a human readable explanation of the report. For a
DSN, the second component of the multipart/report is of content-type
message/delivery-status (defined in [5]). The third component of the
multipart/report consists of the original message or some portion
thereof. When the value of the RET parameter is FULL, the full
message SHOULD be returned for any DSN which conveys notification of
delivery failure. (However, if the length of the message is greater
than some implementation-specified length, the MTA MAY return only
the headers even if the RET parameter specified FULL.) If a DSN
contains no notifications of delivery failure, the MTA SHOULD return
only the headers.
The third component must have an appropriate content-type label.
Issues concerning selection of the content-type are discussed in [8].
7.3 Message/delivery-status fields
The message/delivery-status content-type defines a number of fields,
with general specifications for their contents. The following
requirements for any DSNs generated in response to a message received
by the SMTP protocol by a conforming SMTP server, are in addition to
the requirements defined in [5] for the message/delivery-status type.
When generating a DSN for a message which was received via the SMTP
protocol, a conforming MTA will generate the following fields of the
message/delivery-status body part:
(a) if an ENVID parameter was present on the MAIL command, an Original-
Envelope-ID field MUST be supplied, and the value associated with
the ENVID parameter must appear in that field. If the message was
received via SMTP with no ENVID parameter, the Original-Envelope-ID
field MUST NOT be supplied.
Since the ENVID parameter is encoded as xtext, but the Original-
Envelope-ID header is NOT encoded as xtext, the MTA must decode the
xtext encoding when copying the ENVID value to the Original-
Envelope-ID field.
(b) The Reporting-MTA field MUST be supplied. If Reporting MTA can
determine its fully-qualified Internet domain name, the MTA-name-
type subfield MUST be "dns", and the field MUST contain the fully-
qualified domain name of the Reporting MTA. If the fully-qualified
Internet domain name of the Reporting MTA is not known (for example,
for an SMTP server which is not directly connected to the Internet),
the Reporting-MTA field may contain any string identifying the MTA,
however, in this case the MTA-name-type subfield MUST NOT be "dns".
A MTA-name-type subfield value of "x-local-hostname" is suggested.
(c) Other per-message fields as defined in [5] MAY be supplied as
appropriate.
(d) If the ORCPT parameter was provided for this recipient, the
Original-Recipient field MUST be supplied, with its value taken from
the ORCPT parameter. If no ORCPT parameter was provided for this
recipient, the Original-Recipient field MUST NOT appear.
(e) The Final-Recipient field MUST be supplied. It MUST contain the
recipient address from the message envelope. If the message was
received via SMTP, the address-type will be "rfc822".
(f) The Action field MUST be supplied.
(g) The Status field MUST be supplied, using a status-code from [10].
If there is no specific code which suitably describes a delivery
failure, either 4.0.0 (temporary failure), or 5.0.0 (permanent
failure) MUST be used.
(h) For DSNs resulting from attempts to relay a message to one or more
recipients via SMTP, the Remote-MTA field MUST be supplied for each
of those recipients. The mta-name-type subfields of those Remote-
MTA fields will be "dns".
(i) For DSNs resulting from attempts to relay a message to one or more
recipients via SMTP, the Diagnostic-Code MUST be supplied for each
of those recipients. The diagnostic-type subfield will be "smtp".
See section 9.2(a) of this document for a description of the "smtp"
diagnostic-code.
(j) For DSNs resulting from attempts to relay a message to one or more
recipients via SMTP, an SMTP-Remote-Recipient extension field MAY be
supplied for each recipient, which contains the address of that
recpient which was presented to the remote SMTP server.
(k) Other per-recipient fields defined in [5] MAY appear, as
appropriate.
8. Acknowledgments
The author wishes to thank Eric Allman, Harald Alvestrand, Jim
Conklin, Bryan Costales, Peter Cowen, Dave Crocker, Roger Fajman, Ned
Freed, Marko Kaittola, Steve Kille, John Klensin, Anastasios
Kotsikonas, John Gardiner Myers, Julian Onions, Jacob Palme, Marshall
Rose, Greg Vaudreuil, and Klaus Weide for their suggestions for
improvement of this document.
9. Appendix - Type-Name Definitions
The following type names are defined for use in DSN fields generated
by conforming SMTP-based MTAs:
9.1 "rfc822" address-type
The "rfc822" address-type is to be used when reporting Internet
electronic mail address in the Original-Recipient and Final-Recipient
DSN fields.
(a) address-type name: rfc822
(b) syntax for mailbox addresses
RFC822 mailbox addresses are generally expected to be of the form
[route] addr-spec
where "route" and "addr-spec" are defined in [2], and the "domain"
portions of both "route" and "addr-spec" are fully-qualified domain
names that are registered in the DNS. However, an MTA MUST NOT
modify an address obtained from the message envelope to force it to
conform to syntax rules.
(c) If addresses of this type are not composed entirely of graphic
characters from the US-ASCII repertoire, a specification for how they
are to be encoded as graphic US-ASCII characters in a DSN Original-
Recipient or Final-Recipient DSN field.
RFC822 addresses consist entirely of graphic characters from the US-
ASCII repertoire, so no translation is necessary.
9.2 "smtp" diagnostic-type
The "smtp" diagnostic-type is to be used when reporting SMTP reply-
codes in Diagnostic-Code DSN fields.
(a) diagnostic-type name: SMTP
(b) A description of the syntax to be used for expressing diagnostic
codes of this type as graphic characters from the US-ASCII repertoire.
An SMTP diagnostic-code is of the form
*( 3*DIGIT "-" *text ) 3*DIGIT SPACE *text
For a single-line SMTP reply to an SMTP command, the diagnostic-code
SHOULD be an exact transcription of the reply. For multi-line SMTP
replies, it is necessary to insert a SPACE before each line after
the first. For example, an SMTP reply of:
550-mailbox unavailable
550 user has moved with no forwarding address
could appear as follows in a Diagnostic-Code DSN field:
Diagnostic-Code: smtp ; 550-mailbox unavailable
550 user has moved with no forwarding address
(c) A list of valid diagnostic codes of this type and the meaning of
each code.
SMTP reply-codes are currently defined in [1], [4], and [9].
Additional codes may be defined by other RFCs.
9.3 "dns" MTA-name-type
The "dns" MTA-name-type should be used in the Reporting-MTA field.
An MTA-name of type "dns" is a fully-qualified domain name. The name
must be registered in the DNS, and the address Postmaster@{mta-name}
must be valid.
(a) MTA-name-type name: dns
(b) A description of the syntax of MTA names of this type, using BNF,
regular expressions, ASN.1, or other non-ambiguous language.
MTA names of type "dns" SHOULD be valid Internet domain names. If
such domain names are not available, a domain-literal containing the
internet protocol address is acceptable. Such domain names
generally conform to the following syntax:
domain = real-domain / domain-literal
real-domain = sub-domain *("." sub-domain)
sub-domain = atom
domain-literal = "[" 1*3DIGIT 3("." 1*3DIGIT) "]"
where "atom" and "DIGIT" are defined in [2].
(c) If MTA names of this type do not consist entirely of graphic
characters from the US-ASCII repertoire, a specification for how an MTA
name of this type should be expressed as a sequence of graphic US-ASCII
characters.
MTA names of type "dns" consist entirely of graphic US-ASCII
characters, so no translation is needed.
10. Appendix - Example
This example traces the flow of a single message addressed to
multiple recipients. The message is sent by Alice@Pure-Heart.ORG to
Bob@Big-Bucks.COM, Carol@Ivory.EDU, Dana@Ivory.EDU,
Eric@Bombs.AF.MIL, Fred@Bombs.AF.MIL, and George@Tax-ME.GOV, with a
variety of per-recipient options. The message is successfully
delivered to Bob, Dana (via a gateway), Eric, and Fred. Delivery
fails for Carol and George.
NOTE: Formatting rules for RFCs require that no line be longer than
72 characters. Therefore, in the following examples, some SMTP
commands longer than 72 characters are printed on two lines, with the
first line ending in "\". In an actual SMTP transaction, such a
command would be sent as a single line (i.e. with no embedded CRLFs),
and without the "\" character that appears in these examples.
10.1 Submission
Alice's user agent sends the message to the SMTP server at Pure-
Heart.ORG. Note that while this example uses SMTP as a mail
submission protocol, other protocols could also be used.
<<< 220 Pure-Heart.ORG SMTP server here
>>> EHLO Pure-Heart.ORG
<<< 250-Pure-Heart.ORG
<<< 250-DSN
<<< 250-EXPN
<<< 250 SIZE
>>> MAIL FROM:<Alice@Pure-Heart.ORG> RET=HDRS ENVID=QQ314159
<<< 250 <Alice@Pure-Heart.ORG> sender ok
>>> RCPT TO:<Bob@Big-Bucks.COM> NOTIFY=SUCCESS \
ORCPT=rfc822;Bob@Big-Bucks.COM
<<< 250 <Bob@Big-Bucks.COM> recipient ok
>>> RCPT TO:<Carol@Ivory.EDU> NOTIFY=FAILURE \
ORCPT=rfc822;Carol@Ivory.EDU
<<< 250 <Carol@Ivory.EDU> recipient ok
>>> RCPT TO:<Dana@Ivory.EDU> NOTIFY=SUCCESS,FAILURE \
ORCPT=rfc822;Dana@Ivory.EDU
<<< 250 <Dana@Ivory.EDU> recipient ok
>>> RCPT TO:<Eric@Bombs.AF.MIL> NOTIFY=FAILURE \
ORCPT=rfc822;Eric@Bombs.AF.MIL
<<< 250 <Eric@Bombs.AF.MIL> recipient ok
>>> RCPT TO:<Fred@Bombs.AF.MIL> NOTIFY=NEVER
<<< 250 <Fred@Bombs.AF.MIL> recipient ok
>>> RCPT TO:<George@Tax-ME.GOV> NOTIFY=FAILURE \
ORCPT=rfc822;George@Tax-ME.GOV
<<< 250 <George@Tax-ME.GOV> recipient ok
>>> DATA
<<< 354 okay, send message
>>> (message goes here)
>>> .
<<< 250 message accepted
>>> QUIT
<<< 221 goodbye
10.2 Relay to Big-Bucks.COM
The SMTP at Pure-Heart.ORG then relays the message to Big-Bucks.COM.
(For the purpose of this example, mail.Big-Bucks.COM is the primary
mail exchanger for Big-Bucks.COM).
<<< 220 mail.Big-Bucks.COM says hello
>>> EHLO Pure-Heart.ORG
<<< 250-mail.Big-Bucks.COM
<<< 250 DSN
>>> MAIL FROM:<Alice@Pure-Heart.ORG> RET=HDRS ENVID=QQ314159
<<< 250 sender okay
>>> RCPT TO:<Bob@Big-Bucks.COM> NOTIFY=SUCCESS \
ORCPT=rfc822;Bob@Big-Bucks.COM
<<< 250 recipient okay
>>> DATA
<<< 354 send message
>>> (message goes here)
>>> .
<<< 250 message received
>>> QUIT
<<< 221 bcnu
10.3 Relay to Ivory.EDU
The SMTP at Pure-Heart.ORG relays the message to Ivory.EDU, which (as
it happens) is a gateway to a LAN-based mail system that accepts SMTP
mail and supports the DSN extension.
<<< 220 Ivory.EDU gateway to FooMail(tm) here
>>> EHLO Pure-Heart.ORG
<<< 250-Ivory.EDU
<<< 250 DSN
>>> MAIL FROM:<Alice@Pure-Heart.ORG> RET=HDRS ENVID=QQ314159
<<< 250 ok
>>> RCPT TO:<Carol@Ivory.EDU> NOTIFY=FAILURE \
ORCPT=rfc822;Carol@Ivory.EDU
<<< 550 error - no such recipient
>>> RCPT TO:<Dana@Ivory.EDU> NOTIFY=SUCCESS,FAILURE \
ORCPT=rfc822;Dana@Ivory.EDU
<<< 250 recipient ok
>>> DATA
<<< 354 send message, end with '.'
>>> (message goes here)
>>> .
<<< 250 message received
>>> QUIT
<<< 221 bye
Note that since the Ivory.EDU refused to accept mail for
Carol@Ivory.EDU, and the sender specified NOTIFY=FAILURE, the
sender-SMTP (in this case Pure-Heart.ORG) must generate a DSN.
10.4 Relay to Bombs.AF.MIL
The SMTP at Pure-Heart.ORG relays the message to Bombs.AF.MIL, which
does not support the SMTP extension. Because the sender specified
NOTIFY=NEVER for recipient Fred@Bombs.AF.MIL, the SMTP at Pure-
Heart.ORG chooses to send the message for that recipient in a
separate transaction with a reverse-path of <>.
<<< 220-Bombs.AF.MIL reporting for duty.
<<< 220 Electronic mail is to be used for official business only.
>>> EHLO Pure-Heart.ORG
<<< 502 command not implemented
>>> RSET
<<< 250 reset
>>> HELO Pure-Heart.ORG
<<< 250 Bombs.AF.MIL
>>> MAIL FROM:<Alice@Pure-Heart.ORG>
<<< 250 ok
>>> RCPT TO:<Eric@Bombs.AF.MIL>
<<< 250 ok
>>> DATA
<<< 354 send message
>>> (message goes here)
>>> .
<<< 250 message accepted
>>> MAIL FROM:<>
<<< 250 ok
>>> RCPT TO:<Fred@Bombs.AF.MIL>
<<< 250 ok
>>> DATA
<<< 354 send message
>>> (message goes here)
>>> .
<<< 250 message accepted
>>> QUIT
<<< 221 Bombs.AF.MIL closing connection
10.5 Forward from George@Tax-ME.GOV to Sam@Boondoggle.GOV
The SMTP at Pure-Heart.ORG relays the message to Tax-ME.GOV. (this
step is not shown). MTA Tax-ME.GOV then forwards the message to
Sam@Boondoggle.GOV (shown below). Both Tax-ME.GOV and Pure-Heart.ORG
support the SMTP DSN extension. Note that RET, ENVID, and ORCPT all
retain their original values.
<<< 220 BoonDoggle.GOV says hello
>>> EHLO Pure-Heart.ORG
<<< 250-mail.Big-Bucks.COM
<<< 250 DSN
>>> MAIL FROM:<Alice@Pure-Heart.ORG> RET=HDRS ENVID=QQ314159
<<< 250 sender okay
>>> RCPT TO:<Sam@Boondoggle.GOV> NOTIFY=SUCCESS \
ORCPT=rfc822;George@Tax-ME.GOV
<<< 250 recipient okay
>>> DATA
<<< 354 send message
>>> (message goes here)
>>> .
<<< 250 message received
>>> QUIT
<<< 221 bcnu
10.6 "Delivered" DSN for Bob@Big-Bucks.COM
MTA mail.Big-Bucks.COM successfully delivers the message to Bob@Big-
Bucks.COM. Because the sender specified NOTIFY=SUCCESS, mail.Big-
Bucks.COM issues the following DSN, and sends it to Alice@Pure-
Heart.ORG.
To: Alice@Pure-Heart.ORG
From: postmaster@mail.Big-Bucks.COM
Subject: Delivery Notification (success) for Bob@Big-Bucks.COM
Content-Type: multipart/report; report-type=delivery-status;
boundary=abcde
MIME-Version: 1.0
--abcde
Content-type: text/plain; charset=us-ascii
Your message (id QQ314159) was successfully delivered to
Bob@Big-Bucks.COM.
--abcde
Content-type: message/delivery-status
Reporting-MTA: dns; mail.Big-Bucks.COM
Original-Envelope-ID: QQ314159
Original-Recipient: rfc822;Bob@Big-Bucks.COM
Final-Recipient: rfc822;Bob@Big-Bucks.COM
Action: delivered
Status: 2.0.0
--abcde
Content-type: message/rfc822
(headers of returned message go here)
--abcde--
10.7 Failed DSN for Carol@Ivory.EDU
Because delivery to Carol failed and the sender specified
NOTIFY=FAILURE for Carol@Ivory.EDU, MTA Pure-Heart.ORG (the SMTP
client to which the failure was reported via SMTP) issues the
following DSN.
To: Alice@Pure-Heart.ORG
From: postmaster@Pure-Heart.ORG
Subject: Delivery Notification (failure) for Carol@Ivory.EDU
Content-Type: multipart/report; report-type=delivery-status;
boundary=bcdef
MIME-Version: 1.0
--bcdef
Content-type: text/plain; charset=us-ascii
Your message (id QQ314159) could not be delivered to
Carol@Ivory.EDU.
A transcript of the session follows:
(while talking to Ivory.EDU)
>>> RCPT TO:<Carol@Ivory.EDU> NOTIFY=FAILURE
<<< 550 error - no such recipient
--bcdef
Content-type: message/delivery-status
Reporting-MTA: dns; Pure-Heart.ORG
Original-Envelope-ID: QQ314159
Original-Recipient: rfc822;Carol@Ivory.EDU
Final-Recipient: rfc822;Carol@Ivory.EDU
SMTP-Remote-Recipient: Carol@Ivory.EDU
Diagnostic-Code: smtp; 550 error - no such recipient
Action: failed
Status: 5.0.0
--bcdef
Content-type: message/rfc822
(headers of returned message go here)
--bcdef--
10.8 Relayed DSN For Dana@Ivory.EDU
Although the mail gateway Ivory.EDU supports the DSN SMTP extension,
the LAN mail system attached to its other side does not generate
positive delivery confirmations. So Ivory.EDU issues a "relayed"
DSN:
To: Alice@Pure-Heart.ORG
From: postmaster@Ivory.EDU
Subject: mail relayed for Dana@Ivory.EDU
Content-Type: multipart/report; report-type=delivery-status;
boundary=cdefg
MIME-Version: 1.0
--cdefg
Content-type: text/plain; charset=us-ascii
Your message (addressed to Dana@Ivory.EDU) was successfully
relayed to:
ymail!Dana
by the FooMail gateway at Ivory.EDU.
Unfortunately, the remote mail system does not support
confirmation of actual delivery. Unless delivery to ymail!Dana
fails, this will be the only delivery status notification sent.
--cdefg
Content-type: message/delivery-status
Reporting-MTA: dns; Ivory.EDU
Original-Envelope-ID: QQ314159
Original-Recipient: rfc822;Dana@Ivory.EDU
Final-Recipient: rfc822;Dana@Ivory.EDU
Action: relayed
Status: 2.0.0
--cdefg
Content-type: message/rfc822
(headers of returned message go here)
--cdefg--
10.9 Failure notification for Sam@Boondoggle.GOV
The message originally addressed to George@Tax-ME.GOV was forwarded
to Sam@Boondoggle.GOV, but the MTA for Boondoggle.GOV was unable to
deliver the message due to a lack of disk space in Sam's mailbox.
After trying for several days, Boondoggle.GOV returned the following
DSN:
To: Alice@BigHeart.ORG
From: Postmaster@Boondoggle.GOV
Subject: Delivery failure for Sam@Boondoggle.GOV
Content-Type: multipart/report; report-type=delivery-status;
boundary=defgh
MIME-Version: 1.0
--defgh
Your message, originally addressed to George@Tax-ME.GOV, and forwarded
from there to Sam@Boondoggle.GOV could not be delivered, for the
following reason:
write error to mailbox, disk quota exceeded
--defgh
Content-type: message/delivery-status
Reporting-MTA: Boondoggle.GOV
Original-Envelope-ID: QQ314159
Original-Recipient: rfc822;George@Tax-ME.GOV
Final-Recipient: rfc822;Sam@Boondoggle.GOV
Action: failed
Status: 4.2.2 (disk quota exceeded)
--defgh
Content-type: message/rfc822
(headers of returned message go here)
--defgh--
11. References
[1] Postel, J., "Simple Mail Transfer Protocol", STD 10, RFC 821,
USC/Information Sciences Institute, August 1982.
[2] Crocker, D., "Standard for the Format of ARPA Internet Text
Messages", STD 11, RFC 822, UDEL, August 1982.
[3] Westine, A., and J. Postel, "Problems with the Maintenance of
Large Mailing Lists.", RFC 1211, USC/Information Sciences
Institute, March 1991.
[4] Klensin, J., Freed, N., Rose, M., Stefferud, E., and D. Crocker,
"SMTP Service Extensions", RFC 1651, MCI, Innosoft, Dover Beach
Consulting, Inc., Network Management Associates, Inc., Silicon
Graphics, Inc., July 1994.
[5] Moore, K., and G. Vaudreuil, "An Extensible Message Format for
Delivery Status Notifications", RFC 1894, University of Tennessee,
Octel Network Services, January 1996.
[6] Crispin, M., "Internet Message Access Protocol - Version 4", RFC
1730, University of Washington, 20 December 1994.
[7] Myers, J., and M. Rose, "Post Office Protocol - Version 3", RFC
1725, Carnegie Mellon, Dover Beach Consulting, November 1994.
[8] Vaudreuil, G., "The Multipart/Report Content Type for the
Reporting of Mail System Administrative Messages", RFC 1892, Octel
Network Services, January 1996.
[9] Braden, R., Editor, "Requirements for Internet Hosts - Application
and Support", STD 3, RFC 1123, IETF, October 1989.
[10] Vaudreuil, G., "Enhanced Mail System Status Codes", RFC 1893,
Octel Network Services, January 1996.
12. Author's Address
Keith Moore
University of Tennessee
107 Ayres Hall
Knoxville, TN 37996-1301
USA
EMail: moore@cs.utk.edu
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