The structure and process of talking about doing
Pages 79 - 81
Abstract
People talk about what they do, often at the same time as they are doing. This reporting has an important function in coordinating action between people working together on real everyday problems. It is also an important source of data for social scientists studying people's behavior. In this paper, we report on some studies we are doing on report dialogues. We describe two kinds of phenomena we have identified, outline a preliminary process model that integrates the report generation with the processes that are generating the actions being reported upon, and specify a systematic methodology for extracting relevant evidence bearing on these phenomena from text transcripts of talk about doing to use in evaluating the model.
References
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Ericsson, K. A., & Simon, H. A. Thinking-aloud protocols as data: Effects of verbalization. Pittsburgh, PA: Carnegie-Mellon University, C.I.P. Working Paper #397, 1979.
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Levin, J. A. Proteus: An activation framework for cognitive process models. Marina del Rey, CA: Information Sciences Institute, ISI/WP-2, 1976.
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Levin, J. A. Continuous processing with a discrete memory representation. Paper presented at the LNR Confluence, La Jolla, CA: Center for Human Information Processing, UCSD, 1978.
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Newell, A., & Simon, H. A. <Human problem solving. Englewood Cliffs, NJ: Prentice-Hall, 1972.
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Nisbett, R. E., & Wilson, T. D. Telling more than we can know: Verbal reports on mental processes. <Psychological Review, 1977, 84, 231--259.
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Perelman, C., & Olbrechts-Tyteca, L. <The new rhetoric: A treatise on argumentation. Notre Dame, IN: University of Notre Dame Press, 1969.
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Association for Computational Linguistics
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Published: 29 June 1979
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