Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Sep 24, 00:26 UTC
Update -
The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 and Claude Sonnet 4 are once again available in Copilot Chat, VS Code and other Copilot products.
We will continue monitoring to ensure stability, but mitigation is complete.
Sep 24, 00:26 UTC
Update -
We are experiencing degraded availability for the Claude Sonnet 3.7 and Claude Sonnet 4 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.
Other models are available and working as expected.
Sep 23, 22:22 UTC
Investigating -
We are investigating reports of degraded performance for Copilot
Sep 23, 22:22 UTC