Posted a reply to Exif, on the site WordPress.org Forums:
Hi @juriix, Thank you for reaching out to us. I am afraid to say that…

Posted a reply to Limit number of file upload per member level, on the site WordPress.org Forums:
Hi @chrishechler, The rtMedia Membership feature comes along with our rtMedia premium package. Please check…

Posted a reply to Limit number of file upload per member level, on the site WordPress.org Forums:
Hi @chrishechler, Yes with our Membership feature it is possible to limit the number of…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Daily media view limit, on the site WordPress.org Forums:
Hi @cssexp, With Membership add-on we can create different plans and restrict users to upload…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Number of media per page settings does not work, on the site WordPress.org Forums:
Hi @vishakhanehe, This is default behavior of showing 20 feeds. Still I will check with…

Posted a reply to Number of media per page settings does not work, on the site WordPress.org Forums:
Hi @vishakhanehe, There are some misunderstandings I assume. Let me explain the scenarios. There are…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Translate “Post Update” value, on the site WordPress.org Forums:
Hi @puresaian, I have conveyed your query to our team and we will have the…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Number of media per page settings does not work, on the site WordPress.org Forums:
Hi @vishakhanehe, Please check the following screenshots. 1. If in this path: wp-admin >> rtmedia…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Filter according to keywords and countries, on the site WordPress.org Forums:
Hi @veshop, You mean you want a feature to add tags for the images first…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Like for media, on the site WordPress.org Forums:
Hi @azimugv, Sorry to hear the inconvenience you are facing at your end. Can you…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Delete old content, on the site WordPress.org Forums:
Hi @veshop, Please check this document https://rtmedia.io/docs/developers/automatically-delete-media-from-wordpress-media-library/ and let me know if this is what…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Change the media folders name from user id to user name, on the site WordPress.org Forums:
Hi @kimso, We will check on this issue and get back to you soon.

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Conflict with youzer in comment media upload, on the site WordPress.org Forums:
Hi @kimso, Yes, there could be conflict with Youzer plugin. With Youzer plugin being disabled…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] My website is getting slow, on the site WordPress.org Forums:
Hi @vishakhanehe, Can you please install query monitor and check the result? It should show…

Posted a reply to [rtMedia for WordPress, BuddyPress and bbPress] Change the media folders name from user id to user name, on the site WordPress.org Forums:
Hi @kimso, This feature is possible through a custom code. Please add the following custom…

Posted a reply to Repeated single activity:, on the site WordPress.org Forums:
Hi @vishakhanehe, We tried to debug but unfortunately not able to reproduce this issue. It…

Posted a reply to How to show vertical videos instead of horizontal one, on the site WordPress.org Forums:
Hi @vishakhanehe, We logged-in to your site and checked that the media sizes are not…

Posted a reply to Number of media per page settings does not work, on the site WordPress.org Forums:
@vishakhanehe, Yes, please share the visual of the issue.

Posted a reply to Conflict with youzer in comment media upload, on the site WordPress.org Forums:
Hi @kimso, Can you please confirm if you are facing the same issue with the…

Posted a reply to Number of media per page settings does not work, on the site WordPress.org Forums:
Hi @vishakhanehe, Do you want to show 3 videos on single activity feed or on…

Posted a reply to All Videos are playing together, on the site WordPress.org Forums:
Hi @vishakhanehe, It is our pleasure to help you! We are glad to know that…

Posted a reply to How to show vertical videos instead of horizontal one, on the site WordPress.org Forums:
Hi @vishakhanehe, If possible please do share the staging site credentials on our support portal…

Posted a reply to How to show vertical videos instead of horizontal one, on the site WordPress.org Forums:
Hi @vishakhanehe, We tried to debug the issue but we are not able to replicate…

Posted a reply to “Upload” option not showing for me as Admin when viewing user’s Media, on the site WordPress.org Forums:
Hi @michaelabf, Sorry for the confusion. But currently the feature is not possible to do.…

Posted a reply to php errors, on the site WordPress.org Forums:
Hi @djsteveb, Sorry to hear the inconvenience your facing at your end. We will check…

Posted a reply to “Upload” option not showing for me as Admin when viewing user’s Media, on the site WordPress.org Forums:
Hi @michaelabf, Yes, Admin cannot upload media for other users from frontend. Admin can only…

Posted a reply to All Videos are playing together, on the site WordPress.org Forums:
Hi @vishakhanehe, Following up on my previous reply. Was the code snippet helpful for you?

Posted a reply to All Videos are playing together, on the site WordPress.org Forums:
Hi @vishakhanehe, As a quick fix we have developed a custom code for this issue.…

Posted a reply to Repeated single activity:, on the site WordPress.org Forums:
Yes, we received the details thank you! We will cross-check and get back to you…

Posted a reply to All Videos are playing together, on the site WordPress.org Forums:
Hi, We cross-checked the issue and working on fixing it. We will get this fixed…

Posted a reply to How to show vertical videos instead of horizontal one, on the site WordPress.org Forums:
Hi @vishakhanehe, Yes checked the screenshots and we are debugging the issue. We will get…

Posted a reply to How to show vertical videos instead of horizontal one, on the site WordPress.org Forums:
Hi @vishakhanehe, We tried to reproduce the issue at our end and on changing the…

Posted a reply to Repeated single activity:, on the site WordPress.org Forums:
Hi, Can you please share your staging site's temporary login credentials for us to check…

Posted a reply to All Videos are playing together, on the site WordPress.org Forums:
Hi @vishakhanehe, We are debugging the issue at our end and will get back to…