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IT SUPPORT, MANAGED SERVICES, AND TECH SUPPORT

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Office Locations:

New York City    New Jersey    Philadelphia    San Francisco

VoIP Phone Service
TekHattan is partnered with Jive Communications, one of the industry leading companies that provides high quality phone service at an affordable price. Not only will TekHattan help setup your system, but we will be on the front line for you as well. Anytime you need help with your Jive system, we will be there. Let us move your old phone system to the cloud!
IT Support
TekHattan offers IT Support on a managed or on-call basis. We offer dedicated SLA's with an on-site response time in as fast as 2 hours and remote service response time as fast as 15 minutes. TekHattan offers our services throughout the USA and with direct company personnel in New York, New Jersey, and San Francisco.
Remote Support
No matter where you are, as long as you have internet access, TekHattan can help you remotely. We can help you remove malware, install a new program, fix a PC issue, and connect whenever you need to ask a question. We are also very quick to respond. Most of our IT Managed Service clients have SLA's with a 15 minute response time.
Emergency IT Support
Have an office technology issue that needs to be resolved promptly? We understand that downtime is never good for business. We can send a technician for Same Day service in most circumstances to assist you immediately.
Managed IT Services
TekHattan will manage your entire network and office computers. We will ensure all data is backed up, the devices are secure, and that your systems are running as efficiently as possible. Have employees that work from home? No problem, our technicians can provide service to your employees no matter where they are in the world. Our help desk is also staffed 24/7/365, so no matter what time you need assistance, we are there for you.
Web Development
Whether you already own a site that you are looking to improve or starting new, TekHattan can guide you every step of the way. Give us a call today so we can discuss your current web needs. TekHattan also utilize our own server infrastructure so we can be your one stop shop.
  • Creodent
  • Nissan
  • Honda
  • Hornitas
  • PepsiCo
  • WFMU
  • Mazda
  • Acura
  • George P. Johnson
  • Spinifix Group
  • Evite
  • Biz2Credit
  • Six Columbus
  • Fort Standard


IT Support nationwide with offices in NYC, NJ, and San Francisco

TekHattan started in New York in 2013. Since then, TekHattan has opened two additional offices, one in New Jersey, and one in San Francisco. TekHattan is now able to offer services throughout the United States with our centralized remote support center and in house and contracted on-site providers throughout the USA. TekHattan specializes in Managed IT Services, On-Call Tech Support, and supporting special engagements worldwide.

Our managed clients are all onboarded onto our TekWatch platform, which allows the TekHattan team to proactively manage and monitor all of your IT systems. Some of the things our TekWatch dashboard looks for include high resource usage, disk space utilization, and OS patch status. The TekWatch platform also ensures that your systems are up to date with patch management. Perhaps one of the most important aspect of the TekWatch system include integrated security protection, which allows us to ensure all your devices are secure and malware free at all times. Whether you have 10 or 500 employees, TekHattan has a tech solution for your business.

From our control center in Newark, NJ, our team ensures that all devices across your organization are operating with maximum efficiency. Although we have physical office locations in three states, we have a nationwide network of IT Support Technicians who can respond on-site to a client’s location within two hours if needed. With our nationwide network of technicians, TekHattan can also support special engagements and events as needed.

TekHattan aims to offer the convenience and availability of an in-house IT Support desk, at a cost all businesses can afford. With that said, our mission is to provide quality USA based tech support with no surprise bills. TekHattan is able to offer IT Support 24/7 via our TekDesk help desk services, if needed. With hard coded service level agreements for all managed clients, you will know exactly when our team will start working for you.

At TekHattan, our goal is to provide an IT Solution that will work for your specific business. We work with many industries including the legal, medical, and creative fields. Our team understands that the tech needs of every business differs, so reach out today so we can talk and setup a custom plan for your business that works for your team.

 


Inquire about Managed IT Support today

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OFFERING IT SUPPORT AND Managed IT Services
TO NYC AND THE REST OF THE USA.

Whether you need IT Support in NYC, NJ, or Philadelphia, contact us to find your solution.

Managed IT Services IT Consulting Networking Support Help Desk Services Remote Support Web Design & Development Printing Management
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Managed IT Services

  • Unlimited remote support
  • Centrally controlled patch and update management
  • Monitored anti-virus, anti-malware, and anti-spyware
  • Proactive hardware monitoring to reduce data loss
  • Complete program tracking to maintain integrity of operating system and prevent intrusions
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IT Consulting

  • Infrastructure evaluation and recommendation
  • New office infrastructure build out
  • Event or Trade Show technology and networking
  • Cloud application analysis and deployment
  • Cyber security evaluation and investigation
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Networking Support

  • Network infrastructure build out
  • Emergency networking services in case of network failure or intrusion
  • Cloud based networking solutions
  • Unified communications consulting
  • Network optimization and replanning
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Help Desk Services

  • 100% USA based help desk operations
  • 24/7/365 service availability
  • 15 minute guaranteed response time on all submitted tickets
  • Rates lower than an individual help desk would usually cost due to pooled resources
  • 100% resolution rate. TekHattan will work with all of your vendors to resolve all help requests
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Remote Support

  • 100% USA based remote technicians
  • Quick connect time for contracted clients (5 minute response time available)
  • Discounted billing rates versus on-site support
  • Fast resolution rate (Most issues are solved within two hours)
  • Remote threat removal services (Viruses, spyware, malware, etc.)
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Web Design & Development

  • TekHattan is available to support the Internet based communications your company needs. Some web design & development services Tekhattan offers include:
  • Deployment on different platforms (AWS, WordPress, Magento, Drupal, etc.)
  • Development of applications to users of mobile devices (Android & iOS)
  • Enterprise grade Internet services (Servers in the cloud, content delivery networks, load balancing)
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Printing Management

  • Printer installation, network sharing, and cartridge installation
  • Remote printer management
  • Expeditious printer part replacement
  • New workstation deployment
  • Print needs consultation

Client Testimonials

Tech support – Computer technicianContact us now for short term or long term IT Services.

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