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SUSE LINUX Enterprise Server 9

September 8, 2004

This article was contributed by Ladislav Bodnar

Without much fanfare, Novell unveiled its SUSE LINUX Enterprise Server (SLES) 9 in early August during the LinuxWorld Conference & Expo 2004 in San Francisco. Surprisingly, the new release has yet to attract any in-depth coverage in the Linux media. Despite that, SLES 9 is possibly one of the most significant Linux product releases of the year, with a potential to become the only enterprise-class Linux server distribution able to effectively compete with the current runaway market leader - Red Hat Enterprise Linux (RHEL).

Before we examine the features of SLES 9, let's take a look at the product's pricing structure. The cost depends on the processor architecture and the number of CPUs, with the cheapest option being a $349 subscription per server with up to 2 CPUs, per year. This happens to be exactly the same price as one would pay for the Basic Edition of Red Hat Enterprise Linux ES, which is the cheapest of any server products made by Red Hat (excluding Fedora Core). The two products differ in the level of included support: while the RHEL Basic Edition offers a 30-day installation and basic configuration support, SLES 9 comes with one year of installation support (a rather dubious value given that most users won't take a year to install their newly acquired operating system). As always, these products tend to have complex pricing structures, so consult the SLES 9 price list and the RHEL pricing and support options for more details. Interested parties can obtain a free 30-day evaluation edition of SLES 9 from Novell.com.

One noteworthy advantage of SLES 9 over RHEL 3 is the 2.6 kernel. SLES 9 ships with kernel 2.6.5, which brings significant performance and scalability advances to the end user. While some will argue that the 2.6 kernel series has not matured enough to be considered reliable and well-tested for deployment on mission-critical production systems, this is probably more of a concern on desktops and workstations rather than servers, which typically are less demanding in terms of hardware and driver support. In contrast, Red Hat's first kernel 2.6-based distribution will be RHEL 4, which is not expected until the first quarter of 2005. (Of course, it should be noted that the 2.4 kernel shipped by Red Hat includes a great many backported 2.6 features).

With SLES 9, Novell has also expanded its support for different processor architectures. Besides the commonly used x86 processors, the distribution is also available for AMD64 (Athlon and Opteron), Intel's EM64T, Intel's IA-64 (Itanium), and IBM's Power, zSeries and S/390 processors.

Now that we have established that, in terms of features and architectural support, SLES 9 is superior to RHEL 3 (unfair, as it may be, to compare two products whose respective code bases were finalized 12 months apart), many system administrators and IT decision makers will be asking: what does the $349/year SUSE LINUX Enterprise Server 9 offer over and above the $90 SUSE LINUX 9.1 Professional? Wouldn't the cheaper edition be adequate for our needs?

While most small businesses would indeed be better served by the Professional edition, many large enterprises will find valid reasons for going the SLES route. As an example, SLES comes with a range of features designed to protect data privacy, including encrypted file systems and Certificate Authority (CA) management. The latter can be set up during installation and it has been integrated into YaST as a module that allows creation and management of a public key infrastructure using X.509 certificates and Certificate Revocation Lists. These can be stored either on a hard disk or on a LDAP server. Large organizations with remote offices and telecommuting employees will find Virtual Private Networks with IPsec indispensable: they provide tools for secure connections from remote locations or untrusted networks. Companies with a large number of servers will be pleased to know that SLES 9 offers support for Novell's ZENworks Linux Management Server, a tool for setting up an in-house update server for an entire network. These are just some of the many features described in detail in this SLES Technical Feature List (in PDF format).

SLES 9 is based on SUSE LINUX 9.1. The standard installation includes a full graphical environment with KDE, although other options, such as minimal, minimal graphical (with FVWM2), and full installation options are also available. Interestingly, SUSE has adopted some of the features found in certain competing products: the "Switch User" feature first developed by Xandros, and the update notification tray icon present in all recent Red Hat and Fedora releases are now integrated into SLES. There is a also device management tray icon for a quick access to hardware configuration modules. One noticeable change, reflecting Novell's increased branding influence, is a new KDE start button - the original SUSE chameleon on a green background has now been replaced with a bright red letter "N" (see screenshot).

Overall, there is little doubt that Novell has brought out a serious contender for the enterprise server market, a product that has a potential to make a dent in (or at least slow down) Red Hat's impressive financial performance of the past year. SUSE LINUX Enterprise Server 9 is a solid product, with a feature list that won't be matched by Red Hat until we are well into 2005. But perhaps most importantly, Novell's new product means that, for the first time, Red Hat has a sophisticated, powerful, and high-profile competitor on the North American market. And that can't be a bad thing.

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SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 8:01 UTC (Thu) by evgeny (subscriber, #774) [Link] (2 responses)

> Athlon's AMD64

?? AMD's Athlon64? And what about Opterons then?

> Intel's IA-64 (EM64T and Itanium)

EM64T is certainly NOT IA-64. It's x86_64.

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 9:51 UTC (Thu) by ladislav (guest, #247) [Link] (1 responses)

I tried my best to get it right, but those cryptic abbreviations beat me in the end. Sorry about that.

Let me try to get it right. SLES 9 supports the following architectures:

-- i386
-- ia64 (Intel Itanium)
-- ppc (IBM Power)
-- s390 (IBM s/390)
-- s390x (IBM s/390x, also known as zSeries)
-- x86_64 (AMD64, including Athlon and Opteron, and Intel EM64T)

Once again, apologies for my error.

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 15:03 UTC (Thu) by ris (subscriber, #5) [Link]

For those keeping score - the article has been corrected.
Apologies for any confusion.

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 9:58 UTC (Thu) by ranger (guest, #6415) [Link] (4 responses)

This happens to be exactly the same price as one would pay for the Basic Edition of Red Hat Enterprise Linux ES, which is the cheapest of any server products made by Red Hat (excluding Fedora Core).

Some people would still consider RHEL3 WS edition to be capable of most server tasks. The only packages WS does not have that ES does have are some of the more advanced servers (amanda-server, arptables_jf, bind, caching-nameserver, dhcp, freeradius, inews, inn, krb5-server, netdump-server, openldap-servers, pxe, quagga, radvd, rarpd, tftp-server, tux, vsftpd, ypserv). Samba, NFS and apache are included in WS, so it may be suitable for many server tasks (and it has exactly the same kernel, so hardware support is identical).

While some will argue that the 2.6 kernel series has not matured enough to be considered reliable and well-tested for deployment on mission-critical production systems, this is probably more of a concern on desktops and workstations rather than servers, which typically are less demanding in terms of hardware and driver support.

While servers may not have such a variety of hardware, they typically have hardware which very few people have access to. For example, consult the EMC hardware compatability list, and you will see that RedHat is certified for most combinations of server hardware, Fibre HBA, and software (ie clustering). It will be a long time before SLES9 appears on that list, becuase of their selection of a 2.6 kernel (and since SLES8 is only on the very basic sections of the list as it is, this is not good for people with enterprise storage requirements).

Now that we have established that, in terms of features and architectural support, SLES 9 is superior to RHEL 3

I don't see how you have established that, since you failed to list the architectures RHEL3 supports. At present, the list of supported architectures for RHEL3 is:

  • x86
  • x86_64 (both amd64 and the recently announced emt64 support)
  • Itanium2
  • IBM zSeries, POWER Series, S/390 Series

So, I don't see that SLES9 is ahead of RHEL3 in this area.

the "Switch User" feature first developed by Xandros

You don't mention how this is implemented, but if it is implemented the same way it was before in earlier versions of SuSE (via the Menu->Start New Session entry), then no, this feature was not developed by Xandros, it was developed by the KDE team, and is present on many other distributions (such as Mandrakelinux 9.2 and later, since all that is necessary to enable it is correct X configuration). Additionally, is uses a similar method to the one gdm uses (which has been available on Red Hat since about 6.2 IIRC).

I never know if your articles purposely include controversial information to increase the reaction to the article, or if you just don't bother checking your facts, but it does make it irritating to read unreasearched articles and to always have to post corrections ...

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 11:44 UTC (Thu) by jschrod (subscriber, #1646) [Link] (1 responses)

He compared SLES9 with Red Hat Enterprise Linux ES, not with Red Hat Enterprise Linux AS, since they are price comparable. Your platform support list is from AS.

Concerning the list of supported packages, everybody needs to look himself if the respective list fits him. IMNSHO, this is not important at all in the end -- important is the quality of the local support staff that is assigned to your cases. I choose a distribution over another one anytime by that criteria.

Btw, I have an EMC engineer sitting in the room next to me who supports SLES9 on an Opteron HPC cluster by HP. He will happily support RHEL, too. But admittedly, this is an important customer for EMC, not your run-of-the-mill job.

Joachim

SUSE LINUX Enterprise Server 9

Posted Sep 12, 2004 2:15 UTC (Sun) by tzafrir (subscriber, #11501) [Link]

IIRC SLES9 for s390 costs (much) more than SLES9 for i386, and maybe this is so for some other platforms.

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 12:24 UTC (Thu) by ladislav (guest, #247) [Link]

...this feature was not developed by Xandros, it was developed by the KDE team, and is present on many other distributions (such as Mandrakelinux 9.2 and later, since all that is necessary to enable it is correct X configuration).

Mandrake 9.2 was released in October 2003, while Xandros 1.0 with its "Switch Desktop" feature came out one whole year before that - therefore your argument doesn't hold ground. Yes, I am talking about a graphical dialog that starts a new X window session on another virtual terminal. This can of course be done on any distribution from the command line, but Xandros was the first distribution to make this process intuitive in a nice graphical dialog.

I never know if your articles purposely include controversial information to increase the reaction to the article, or if you just don't bother checking your facts

No and no.

SUSE SLES vs Red Hat EL

Posted Sep 9, 2004 13:58 UTC (Thu) by mwilck (subscriber, #1966) [Link]

Some people would still consider RHEL3 WS edition to be capable of most server tasks.

The same can be said about SUSE Professional 9.l. SLES 9 is intended as competitor for ES/AS.

For example, consult the EMC hardware compatability list...

I am not sure what you are referring to. In the "EMC Support Matrix" document which I just looked at, Red Hat isn't mentioned a lot more frequently than SUSE. The same holds e.g. for SAP.

I never know if your articles purposely include controversial information to increase the reaction to the article, ...

You pick on Ladislav, but I can't see higher quality in your comment than in his article. It appears that you cannot stand the notion that SUSE may have (temporarily, as Ladislav states it) a more advanced enterprise product than Red Hat.

I like Red Hat EL3.0, but SLES 8 is at the same level of quality and ISV/IHV support. Potential customers should base their decision for one or the other on their specific field of application, not on the brand name.

The release of SLES 9 introduces kernel 2.6 to the enterprise market, and it is noteworthy that was Novell/SUSE that took this step, not Red Hat.

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 13:41 UTC (Thu) by vmole (guest, #111) [Link]

...while the RHEL Basic Edition offers a 30-day installation and basic configuration support, SLES 9 comes with one year of installation support (a rather dubious value given that most users won't take a year to install their newly acquired operating system).

Actually, it's not all that uncommon for installations to lag significantly behind the acquisition process. Think about doing a contract project, where the actual deployment date may not be predictable, but you need to be ready. Or just typical project delays and priority changes. For this kind of environment, the difference might be worth something.

More realistically, the choice of RHEL vs. SLES is going to be based on what the people doing the work are used to...

SLES 9 and clustering

Posted Sep 9, 2004 14:08 UTC (Thu) by marduk (subscriber, #3831) [Link] (2 responses)

I have a question regarding clustering in SLES 9 compared to RHAS 3. RHAS 2.x had clustering support built-in including LVS and shared-storage clustering. This is a seperate (US $500?) add-on in RHAS 3. My question is does SLES 9 support clustering, which types, and is it part of the OS or a seperate package?

SLES 9 and clustering

Posted Sep 17, 2004 5:27 UTC (Fri) by botsie (guest, #1485) [Link]

You forget that the cluster addon is now available to ES users too, which actually works out cheaper for the majority of users.

SLES 9 and clustering

Posted Oct 4, 2004 0:01 UTC (Mon) by Don_Alfredo (guest, #25182) [Link]

clustering is supported out-of-the-box , no additional fees;

BTW : note to the author: thanks for the screenshot : i've just installed
7 SLES9 servers but hey... they're servers, i still have to see the first
X-stuff on any of my servers so-far, so now i know what it might look
like ;-)

personal notes on installing :
Professional : i base my choise of OS on the hardware vendors
certification matrices - i never install an OS that isn't supported by
the hardware vendor when i have to warrant a 99,998 uptime on yearly
base. If SLES9 is not supported, or you have no inside info that it will
be soon - check,check,check... e.g. HP DL320 with IDE Raid vs HP DL320
with SCSI Raid

Points still to improve on SLES9 :
- documentation doesn't keep up with latest packages (e.g. there is a lot
of "white space" where it comes to bonding nic's)
- where to get support ? Novell / SuSE ? try it out... you will find your
best answers by Googling, or hardware vendors forums
- Their websites and administrative people (sales) are not yet lined-up,
but i'm confident they will in near future (same goes for support)
- short : it is enterprise-ready, proven (look at Oracle/IBM benchmarks),
but not yet widely spread, which is normal imho, who upgrades its
(stable) servers OS every year, beside M$ believers ?

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 16:09 UTC (Thu) by ballombe (subscriber, #9523) [Link] (1 responses)

I would be interested to see an article detailing the business model of the major
commercial distros and how it fit with the GNU GPL and other obligation toward
the Free software community.

Without more detail, the 'free 30-day evaluation edition' has a bad taste, it reminds
me of a company which recently changed its name to three-letter-acronym.
Thanks

SUSE LINUX Enterprise Server 9

Posted Sep 9, 2004 18:43 UTC (Thu) by walters (subscriber, #7396) [Link]

See Havoc's blog entry here about how Red Hat works:

http://log.ometer.com/2004-09.html

We chose Mandrake.

Posted Sep 10, 2004 22:22 UTC (Fri) by cdmiller (guest, #2813) [Link] (1 responses)

After evaluating SLES 8 our small shop (~ 20 Linux servers) decided to start switching from RedHat 9 to Mandrake 10.0.

While we carry a Novell edu site license, the wait to obtain access to the non eval SLES 8 ISO's and a license key was about a month, required several phone calls to an account rep, and creation of a Novell support website account. The required creation of a SUSE portal account in order to use the YAST software updates added further annoyance. After all that, SUSE 9 pro looked nicer than the SLES 8 for most of our uses.

Mandrake was a painless initial download and the urpmi command line tools work very nicely, (as a debian user I am pleased with urpmi). Security updates are swift, and software is up to date. We can maintain a local set of updates and the initial packages repository if we wish. We have access to per incident and subscription style support if and when we choose to do it.

Novell-SUSE would do well to note the better service offered by the Mandrake folks.

- cameron

We chose Mandrake.

Posted Sep 17, 2004 12:51 UTC (Fri) by job (guest, #670) [Link]

In my experience, the support from Mandrake is not really comparable to
that of rhat/suse. I don't want to pick on them, they do a good job
and everything but the only time I have worked on Mandrake server
products, it was obvious that the testing that had gone into the product
was orders of magnitude better with rhat/suse.

Don't dismiss Debian completely though. If you can find a good third
party support contract it's very well suited in a commercial environment
even in larger companies. The lifetime of the an ordinary Debian stable
has so far been in the order of, or even surpassed, rhat/suse server.


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