| NETC FASTag - Dispute Data (Jun'24) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
6.83 |
0.18% |
12,349 |
11,254 |
1,095 |
| 2 |
AU Small Finance Bank |
0.04 |
0.08% |
29 |
29 |
0 |
| 3 |
Axis Bank Ltd |
12.52 |
0.21% |
26,278 |
21,124 |
5,154 |
| 4 |
Equitas Small Finance Bank |
7.36 |
0.11% |
8,445 |
6,188 |
2,257 |
| 5 |
HDFC Bank |
6.66 |
0.31% |
20,857 |
12,428 |
8,429 |
| 6 |
ICICI Bank |
118.14 |
0.12% |
1,44,698 |
1,21,430 |
23,268 |
| 7 |
IDBI Bank |
8.26 |
0.27% |
22061 |
21,073 |
988 |
| 8 |
IDFC FIRST Bank |
157.45 |
0.21% |
3,37,697 |
2,65,155 |
72,542 |
| 9 |
Karur Vysya Bank |
0.08 |
0.31% |
255 |
96 |
159 |
| 10 |
Kotak Mahindra Bank |
3.49 |
0.00% |
7,699 |
4,965 |
2,734 |
| 11 |
State Bank of India |
1.52 |
0.30% |
4,545 |
2,190 |
2,355 |
| 12 |
Yes Bank |
12.05 |
0.17% |
20,155 |
10,442 |
9,713 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (May'24) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
164.54 |
0.18% |
2,88,166 |
1,85,036 |
1,03,130 |
| 2 |
ICICI Bank |
120.36 |
0.12% |
1,41,959 |
1,17,660 |
24,299 |
| 3 |
Axis Bank Ltd |
12.84 |
0.21% |
26,841 |
20,627 |
6,214 |
| 4 |
Yes Bank |
13.04 |
0.14% |
18,513 |
9,699 |
8,814 |
| 5 |
HDFC Bank |
8.52 |
0.25% |
21,223 |
11,147 |
10,076 |
| 6 |
IDBI Bank |
8.2 |
0.26% |
21,231 |
20,230 |
1,001 |
| 7 |
Equitas Small Finance Bank |
7.67 |
0.07% |
5,657 |
3,121 |
2,536 |
| 8 |
Airtel Payments Bank |
1.93 |
0.64% |
12,411 |
8,915 |
3,496 |
| 9 |
Karur Vysya Bank |
0.09 |
0.29% |
265 |
34 |
231 |
| 10 |
State Bank of India |
1.59 |
0.00% |
5,782 |
3,250 |
2,532 |
| 11 |
Kotak Mahindra Bank |
3.52 |
0.22% |
7,783 |
3,743 |
4,040 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Apr'24) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
154.25 |
0.16% |
2,46,641 |
1,51,848 |
94,793 |
| 2 |
ICICI Bank |
112.32 |
0.20% |
2,29,026 |
1,04,584 |
1,24,442 |
| 3 |
Paytm Payments Bank |
0.00 |
0.00% |
1,406 |
1,395 |
11 |
| 4 |
Axis Bank Ltd |
14.31 |
0.55% |
79,380 |
73,841 |
5,539 |
| 5 |
Yes Bank |
12.71 |
0.11% |
14,597 |
6,596 |
8,001 |
| 6 |
HDFC Bank |
7.99 |
0.26% |
20,446 |
10,000 |
10,446 |
| 7 |
IDBI Bank |
8.14 |
0.49% |
40,015 |
39,207 |
808 |
| 8 |
Equitas Small Finance Bank |
7.25 |
0.07% |
5,408 |
2,471 |
2,937 |
| 9 |
Airtel Payments Bank |
1.94 |
0.54% |
10,495 |
6,565 |
3,930 |
| 10 |
Karur Vysya Bank |
0.09 |
0.28% |
248 |
29 |
219 |
| 11 |
State Bank of India |
1.43 |
0.39% |
5,577 |
3,259 |
2,318 |
| 12 |
Kotak Mahindra Bank |
3.04 |
0.24% |
7,201 |
3,971 |
3,230 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Mar'24) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
157.02 |
0.18% |
2,75,237 |
1,69,562 |
1,05,675 |
| 2 |
ICICI Bank |
113.72 |
0.31% |
3,48,239 |
1,35,124 |
2,13,115 |
| 3 |
Paytm Payments Bank |
5.45 |
0.48% |
26,218 |
25,401 |
817 |
| 4 |
Axis Bank Ltd |
16.31 |
0.47% |
77,052 |
66,893 |
10,159 |
| 5 |
Yes Bank |
13.43 |
0.13% |
16,957 |
8,587 |
8,370 |
| 6 |
HDFC Bank |
8.12 |
0.28% |
22,412 |
18,455 |
3,957 |
| 7 |
IDBI Bank |
8.51 |
0.36% |
31,007 |
30,048 |
959 |
| 8 |
Equitas Small Finance Bank |
6.77 |
0.12% |
8,347 |
3,900 |
4,447 |
| 9 |
Airtel Payments Bank |
1.95 |
0.47% |
9,175 |
5,713 |
3,462 |
| 10 |
Karur Vysya Bank |
0.09 |
0.40% |
355 |
54 |
301 |
| 11 |
State Bank of India |
1.45 |
0.41% |
5,910 |
4,081 |
1,829 |
| 12 |
Kotak Mahindra Bank |
3.14 |
0.17% |
5,411 |
2,847 |
2,564 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Feb'24) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
138.28 |
0.23% |
3,15,726 |
1,88,780 |
1,26,946 |
| 2 |
ICICI Bank |
94.44 |
0.21% |
1,93,729 |
1,68,480 |
25,249 |
| 3 |
Paytm Payments Bank |
42.96 |
0.13% |
57,551 |
45,785 |
11,766 |
| 4 |
Axis Bank Ltd |
12.95 |
0.28% |
35,929 |
29,156 |
6,773 |
| 5 |
Yes Bank |
11.5 |
0.19% |
21,430 |
9,969 |
11,461 |
| 6 |
HDFC Bank |
7.51 |
0.28% |
20,654 |
16,622 |
4,032 |
| 7 |
IDBI Bank |
6.93 |
0.28% |
19,603 |
18,965 |
638 |
| 8 |
Equitas Small Finance Bank |
4.19 |
0.13% |
5,344 |
2,568 |
2,776 |
| 9 |
Airtel Payments Bank |
1.64 |
0.23% |
3,791 |
3,651 |
140 |
| 10 |
Karur Vysya Bank |
1.46 |
0.52% |
478 |
68 |
410 |
| 11 |
State Bank of India |
1.39 |
0.37% |
5,099 |
3,743 |
1,356 |
| 12 |
Kotak Mahindra Bank |
0.09 |
0.27% |
3,890 |
2,967 |
923 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Jan'24) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
141.15 |
0.22% |
3,17,329 |
1,82,890 |
1,34,439 |
| 2 |
ICICI Bank |
93.44 |
0.12% |
1,14,702 |
90,880 |
23,822 |
| 3 |
Paytm Payments Bank |
48.26 |
0.11% |
54,936 |
41,127 |
13,809 |
| 4 |
Axis Bank Ltd |
13.71 |
0.20% |
28,033 |
21,313 |
6,720 |
| 5 |
Yes Bank |
11.72 |
0.14% |
16,465 |
9,165 |
7,300 |
| 6 |
HDFC Bank |
7.68 |
0.29% |
22,272 |
19,058 |
3,214 |
| 7 |
IDBI Bank |
6.65 |
0.40% |
26,768 |
25,922 |
846 |
| 8 |
Equitas Small Finance Bank |
3.98 |
0.13% |
5,238 |
2,244 |
2,994 |
| 9 |
Airtel Payments Bank |
1.63 |
0.13% |
2,104 |
2,077 |
27 |
| 10 |
Karur Vysya Bank |
1.53 |
0.57% |
552 |
76 |
476 |
| 11 |
State Bank of India |
1.48 |
0.28% |
4,100 |
2,859 |
1,241 |
| 12 |
Kotak Mahindra Bank |
0.1 |
0.23% |
3,470 |
2,325 |
1,145 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Dec'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
144.61 |
0.22% |
3,17,329 |
1,82,890 |
1,34,439 |
| 2 |
ICICI Bank |
100.11 |
0.11% |
1,14,702 |
90,880 |
23,822 |
| 3 |
Paytm Payments Bank |
51.19 |
0.11% |
54,936 |
41,127 |
13,809 |
| 4 |
Axis Bank Ltd |
15.01 |
0.19% |
28,033 |
21,313 |
6,720 |
| 5 |
Yes Bank |
12.52 |
0.13% |
16,465 |
9,165 |
7,300 |
| 6 |
HDFC Bank |
8.13 |
0.27% |
22,272 |
19,058 |
3,214 |
| 7 |
IDBI Bank |
7.05 |
0.38% |
26,768 |
25,922 |
846 |
| 8 |
Equitas Small Finance Bank |
4.24 |
0.12% |
5,238 |
2,244 |
2,994 |
| 9 |
Airtel Payments Bank |
1.76 |
0.12% |
2,104 |
2,077 |
27 |
| 10 |
Karur Vysya Bank |
1.6 |
0.57% |
552 |
76 |
476 |
| 11 |
State Bank of India |
1.54 |
0.27% |
4,100 |
2,859 |
1,241 |
| 12 |
Kotak Mahindra Bank |
0.1 |
0.22% |
3,470 |
2,325 |
1,145 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Nov'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
130.39 |
0.30% |
3,84,919 |
2,32,803 |
1,52,116 |
| 2 |
ICICI Bank |
95.19 |
0.14% |
1,32,775 |
1,00,386 |
32,389 |
| 3 |
Paytm Payments Bank |
46.71 |
0.14% |
63,490 |
49,334 |
14,156 |
| 4 |
Axis Bank Ltd |
13.64 |
0.33% |
44,772 |
23,819 |
20,953 |
| 5 |
Yes Bank |
11.56 |
0.18% |
20,269 |
13,075 |
7,194 |
| 6 |
HDFC Bank |
8.16 |
0.32% |
26,095 |
24,120 |
1,975 |
| 7 |
IDBI Bank |
6.71 |
0.34% |
22,906 |
22,104 |
802 |
| 8 |
Equitas Small Finance Bank |
3.86 |
0.20% |
7,743 |
3,507 |
4,236 |
| 9 |
Airtel Payments Bank |
1.58 |
0.14% |
2,143 |
2,117 |
26 |
| 10 |
Karur Vysya Bank |
1.38 |
1.28% |
1,541 |
148 |
1,393 |
| 11 |
State Bank of India |
1.42 |
0.33% |
4,647 |
3,531 |
1,116 |
| 12 |
Kotak Mahindra Bank |
0.12 |
0.56% |
7,677 |
5,012 |
2,665 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Oct'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
128.38 |
0.31% |
3,99,192 |
2,55,602 |
1,43,590 |
| 2 |
ICICI Bank |
94.92 |
0.15% |
1,45,052 |
1,11,210 |
33,842 |
| 3 |
Paytm Payments Bank |
47.04 |
0.15% |
72,663 |
58,380 |
14,283 |
| 4 |
Axis Bank Ltd |
13.42 |
0.28% |
37,529 |
23,263 |
14,266 |
| 5 |
Yes Bank |
10.99 |
0.16% |
17,985 |
11,998 |
5,987 |
| 6 |
HDFC Bank |
10.22 |
0.26% |
26,791 |
25,499 |
1,292 |
| 7 |
IDBI Bank |
6.24 |
0.28% |
17,277 |
16,152 |
1,125 |
| 8 |
Equitas Small Finance Bank |
3.87 |
0.17% |
6,387 |
2,679 |
3,708 |
| 9 |
Airtel Payments Bank |
1.54 |
0.14% |
2,203 |
2,161 |
42 |
| 10 |
Karur Vysya Bank |
1.48 |
1.02% |
1,657 |
467 |
1,190 |
| 11 |
State Bank of India |
1.34 |
0.28% |
3,692 |
2,935 |
757 |
| 12 |
Kotak Mahindra Bank |
0.16 |
0.42% |
6,307 |
2,676 |
3,631 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Sep'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
119.86 |
0.33% |
3,94,385 |
2,52,982 |
1,41,403 |
| 2 |
ICICI Bank |
89.72 |
0.16% |
1,43,502 |
1,14,192 |
29,310 |
| 3 |
Paytm Payments Bank |
44.13 |
0.14% |
63,420 |
46,462 |
16,958 |
| 4 |
Axis Bank Ltd |
12.5 |
0.33% |
41,036 |
20,665 |
20,371 |
| 5 |
Yes Bank |
10.32 |
0.17% |
17,402 |
11,323 |
6,079 |
| 6 |
HDFC Bank |
9.9 |
0.26% |
26,099 |
24,078 |
2,021 |
| 7 |
IDBI Bank |
5.5 |
0.26% |
14,184 |
13,570 |
614 |
| 8 |
Airtel Payments Bank |
1.47 |
0.12% |
1,697 |
1,695 |
2 |
| 9 |
State Bank of India |
1.27 |
0.41% |
5,127 |
3,953 |
1,174 |
| 10 |
Kotak Mahindra Bank |
0.16 |
0.36% |
4,463 |
2,763 |
1,700 |
| 11 |
Equitas Small Finance Bank |
2.87 |
0.34% |
9,779 |
7,223 |
2,556 |
| 12 |
Karur Vysya Bank |
1.24 |
0.78% |
1,252 |
78 |
1,174 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Aug'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
122.84 |
0.39% |
4,80,561 |
2,82,732 |
1,97,829 |
| 2 |
ICICI Bank |
94.36 |
0.17% |
1,57,850 |
1,28,029 |
29,821 |
| 3 |
Paytm Payments Bank |
45.91 |
0.17% |
77,199 |
54,462 |
22,737 |
| 4 |
Axis Bank Ltd |
12.92 |
0.37% |
47,581 |
29,434 |
18,147 |
| 5 |
Yes Bank |
10.37 |
0.16% |
16,830 |
10,014 |
6,816 |
| 6 |
HDFC Bank |
10.44 |
0.35% |
37,044 |
35,160 |
1,884 |
| 7 |
IDBI Bank |
5.59 |
0.26% |
14,327 |
13,553 |
774 |
| 8 |
Airtel Payments Bank |
1.54 |
0.13% |
1,931 |
1,930 |
1 |
| 9 |
State Bank of India |
1.48 |
0.39% |
5,763 |
4,157 |
1,606 |
| 10 |
Kotak Mahindra Bank |
0.16 |
0.28% |
3,161 |
1,222 |
1,939 |
| 11 |
Equitas Small Finance Bank |
1.30 |
0.09% |
1,121 |
835 |
286 |
| 12 |
Karur Vysya Bank |
1.13 |
0.98% |
1,597 |
132 |
1,465 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Jul'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
119.05 |
0.37% |
4,45,079 |
2,68,105 |
1,76,974 |
| 2 |
ICICI Bank |
90.97 |
0.19% |
1,73,657 |
1,43,557 |
30,100 |
| 3 |
Paytm Payments Bank |
43.7 |
0.23% |
1,01,350 |
76,556 |
24,794 |
| 4 |
Axis Bank Ltd |
12.24 |
0.34% |
41,406 |
24,576 |
16,830 |
| 5 |
Yes Bank |
9.7 |
0.21% |
20,221 |
11,721 |
8,500 |
| 6 |
HDFC Bank |
9.67 |
0.38% |
37,228 |
35,769 |
1,459 |
| 7 |
IDBI Bank |
5.2 |
0.30% |
15,402 |
6,873 |
8,529 |
| 8 |
Airtel Payments Bank |
1.78 |
0.17% |
3,009 |
2,949 |
60 |
| 9 |
State Bank of India |
1.37 |
0.60% |
8,201 |
5,282 |
2,919 |
| 10 |
Kotak Mahindra Bank |
0.94 |
0.29% |
2,725 |
1,222 |
1,503 |
| 11 |
Equitas Small Finance Bank |
0.23 |
0.34% |
786 |
250 |
536 |
| 12 |
Karur Vysya Bank |
0.16 |
1.19% |
1,945 |
582 |
1,363 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Jun'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
IDFC FIRST Bank |
128.90 |
0.60% |
770,949 |
507,086 |
263,863 |
| 2 |
ICICI Bank |
96.81 |
0.42% |
407,677 |
369,012 |
38,665 |
| 3 |
Paytm Payments Bank |
45.99 |
0.31% |
140,915 |
122,462 |
18,453 |
| 4 |
Axis Bank Ltd |
13.69 |
0.46% |
62,362 |
39,489 |
22,873 |
| 5 |
Yes Bank |
10.32 |
0.32% |
33,121 |
22,706 |
10,415 |
| 6 |
HDFC Bank |
8.86 |
0.42% |
36,882 |
35,783 |
1,099 |
| 7 |
IDBI Bank |
6.33 |
0.65% |
40,891 |
28,405 |
12,486 |
| 8 |
Airtel Payments Bank |
2.40 |
0.22% |
5,318 |
4,876 |
442 |
| 9 |
State Bank of India |
1.46 |
0.76% |
11,062 |
6,970 |
4,092 |
| 10 |
Kotak Mahindra Bank |
0.97 |
0.55% |
5,300 |
4,298 |
1,002 |
| 11 |
Equitas Small Finance Bank |
0.22 |
0.67% |
1,457 |
1,044 |
413 |
| 12 |
Karur Vysya Bank |
0.18 |
1.19% |
2,148 |
742 |
1,406 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (May'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
24,83,082 |
2.48 |
2,664 |
1,694 |
970 |
| 2 |
Axis Bank Ltd |
1,45,15,688 |
14.52 |
44,913 |
23,898 |
21,015 |
| 3 |
Equitas Small Finance Bank |
2,35,503 |
0.24 |
591 |
441 |
150 |
| 4 |
HDFC Bank |
98,28,489 |
9.83 |
40,021 |
38,091 |
1,930 |
| 5 |
ICICI Bank |
10,36,43,458 |
103.64 |
1,63,173 |
1,06,284 |
56,889 |
| 6 |
IDBI Bank |
67,16,741 |
6.72 |
22,834 |
15,664 |
7,170 |
| 7 |
IDFC FIRST Bank |
13,47,59,827 |
134.76 |
4,16,871 |
2,20,295 |
1,96,576 |
| 8 |
Karur Vysya Bank |
1,86,611 |
0.19 |
1,993 |
602 |
1,391 |
| 9 |
Kotak Mahindra Bank |
11,77,066 |
1.18 |
2,957 |
1,832 |
1,125 |
| 10 |
Paytm Payments Bank |
4,88,49,460 |
48.85 |
1,06,489 |
72,596 |
33,893 |
| 11 |
State Bank of India |
15,13,430 |
1.51 |
6,047 |
3,032 |
3,015 |
| 12 |
Yes Bank |
1,11,76,586 |
11.18 |
18,441 |
11,032 |
7,409 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Mar'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
2.37 |
0.24% |
5,717 |
2,479 |
3,238 |
| 2 |
Axis Bank Ltd |
13.22 |
0.48% |
63,941 |
34,346 |
29,595 |
| 3 |
Equitas Small Finance Bank |
0.2 |
0.65% |
1,310 |
188 |
1,122 |
| 4 |
HDFC Bank |
8.79 |
0.50% |
43,685 |
36,199 |
7,486 |
| 5 |
ICICI Bank |
93.69 |
0.27% |
2,51,386 |
1,92,398 |
58,988 |
| 6 |
IDBI Bank |
5.82 |
0.28% |
16,313 |
5,213 |
11,100 |
| 7 |
IDFC FIRST Bank |
121.8 |
0.47% |
5,74,532 |
3,11,488 |
2,63,044 |
| 8 |
Karur Vysya Bank |
0.16 |
1.36% |
2,209 |
221 |
1,988 |
| 9 |
Paytm Payments Bank |
45.75 |
0.36% |
1,66,323 |
1,24,677 |
41,646 |
| 10 |
State Bank of India |
1.93 |
0.48% |
9,376 |
1,762 |
7,614 |
| 11 |
Yes Bank |
10.24 |
0.31% |
31,690 |
17,862 |
13,828 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Feb'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.57 |
0.22% |
3,431 |
3,043 |
388 |
| 2 |
Axis Bank Ltd |
12.64 |
0.43% |
54,572 |
35,531 |
27,340 |
| 3 |
Equitas Small Finance Bank |
0.01 |
0.01% |
1 |
1 |
0 |
| 4 |
HDFC Bank |
8.02 |
0.45% |
35,905 |
33,261 |
2,644 |
| 5 |
ICICI Bank |
87.22 |
0.23% |
203,364 |
175,569 |
27,795 |
| 6 |
IDBI Bank |
5.52 |
0.22% |
12,261 |
8,536 |
3,725 |
| 7 |
IDFC FIRST Bank |
115.66 |
0.39% |
451,447 |
270,514 |
180,933 |
| 8 |
Karur Vysya Bank |
0.17 |
1.10% |
1,826 |
1,003 |
823 |
| 9 |
Paytm Payments Bank |
44.52 |
0.24% |
106,413 |
73,229 |
33,184 |
| 10 |
State Bank of India |
3.03 |
0.27% |
8,059 |
5,801 |
2,258 |
| 11 |
Yes Bank |
10.03 |
0.25% |
24,949 |
14,761 |
10,188 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Jan'23) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.46 |
0.22% |
3274.00 |
2,354 |
920 |
| 2 |
Axis Bank Ltd |
12.86 |
0.38% |
48278.00 |
35,531 |
11,303 |
| 3 |
Equitas Small Finance Bank |
0.00 |
0.00% |
0.00 |
0 |
0 |
| 4 |
HDFC Bank |
8.60 |
0.38% |
32389.00 |
26,823 |
5,566 |
| 5 |
ICICI Bank |
91.75 |
0.15% |
138187.00 |
93,637 |
44,550 |
| 6 |
IDBI Bank |
5.55 |
0.14% |
7762.00 |
2,392 |
5,370 |
| 7 |
IDFC FIRST Bank |
119.08 |
0.33% |
396741.00 |
204,016 |
192,725 |
| 8 |
Karur Vysya Bank |
0.18 |
0.11% |
202.00 |
46 |
156 |
| 9 |
Paytm Payments Bank |
47.69 |
0.18% |
85101.00 |
44,067 |
41,034 |
| 10 |
State Bank of India |
3.36 |
0.19% |
6473.00 |
662 |
5,811 |
| 11 |
Yes Bank |
10.31 |
0.23% |
23834.00 |
8,797 |
15,037 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Dec'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.51 |
0.17% |
3,451 |
855 |
2,596 |
| 2 |
Axis Bank Ltd |
13.66 |
0.35% |
55,690 |
8,387 |
47,303 |
| 3 |
Equitas Small Finance Bank |
0.00 |
0.00% |
0 |
-19 |
19 |
| 4 |
HDFC Bank |
7.91 |
0.19% |
34,163 |
18,807 |
15,356 |
| 5 |
ICICI Bank |
93.52 |
0.14% |
162,708 |
29,120 |
133,588 |
| 6 |
IDBI Bank |
5.76 |
0.23% |
9,198 |
-3,887 |
13,085 |
| 7 |
IDFC FIRST Bank |
121.87 |
0.18% |
394,762 |
175,069 |
219,693 |
| 8 |
Karur Vysya Bank |
0.19 |
0.20% |
441 |
64 |
377 |
| 9 |
Paytm Payments Bank |
50.58 |
0.12% |
83,166 |
21,516 |
61,650 |
| 10 |
State Bank of India |
3.39 |
0.53% |
6,284 |
-11,768 |
18,052 |
| 11 |
Yes Bank |
9.62 |
0.18% |
25,125 |
7,681 |
17,444 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Nov'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.40 |
0.25% |
3,450 |
3,398 |
52 |
| 2 |
Axis Bank Ltd |
12.75 |
0.31% |
39,163 |
9,127 |
30,036 |
| 3 |
Equitas Small Finance Bank |
0.00 |
0.00% |
1 |
1 |
0 |
| 4 |
HDFC Bank |
6.80 |
0.48% |
32,643 |
32,416 |
227 |
| 5 |
ICICI Bank |
86.40 |
0.23% |
199,387 |
167,496 |
31,891 |
| 6 |
IDBI Bank |
5.35 |
0.17% |
9,065 |
8,691 |
374 |
| 7 |
IDFC FIRST Bank |
114.23 |
0.28% |
321,737 |
142,906 |
178,831 |
| 8 |
Karur Vysya Bank |
0.17 |
0.31% |
522 |
295 |
227 |
| 9 |
Paytm Payments Bank |
47.89 |
0.19% |
92,647 |
76,971 |
15,676 |
| 10 |
State Bank of India |
3.09 |
0.31% |
9,462 |
8,720 |
742 |
| 11 |
Yes Bank |
7.57 |
0.29% |
21,583 |
11,821 |
9,762 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Oct'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.37 |
0.14% |
1,971 |
1,956 |
15 |
| 2 |
Axis Bank Ltd |
12.48 |
0.22% |
27,507 |
27,507 |
0 |
| 3 |
Equitas Small Finance Bank |
0.01 |
0.47% |
26 |
25 |
1 |
| 4 |
HDFC Bank |
7.23 |
0.04% |
3,183 |
3,115 |
68 |
| 5 |
ICICI Bank |
87.81 |
0.04% |
34,770 |
33,155 |
1,615 |
| 6 |
IDBI Bank |
5.33 |
0.08% |
4,441 |
4,324 |
117 |
| 7 |
IDFC FIRST Bank |
111.83 |
0.14% |
1,61,697 |
1,61,697 |
0 |
| 8 |
Karur Vysya Bank |
0.16 |
0.11% |
174 |
174 |
0 |
| 9 |
Paytm Payments Bank |
46.93 |
0.08% |
35,289 |
35,100 |
189 |
| 10 |
State Bank of India |
4.99 |
0.14% |
6,773 |
6,035 |
738 |
| 11 |
Yes Bank |
4.84 |
0.26% |
12,682 |
12,675 |
7 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Sep'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.18 |
0.39% |
4,531 |
1,536 |
2,995 |
| 2 |
Axis Bank |
11.38 |
0.36% |
41,203 |
15,982 |
25,221 |
| 3 |
Equitas Small Finance Bank |
0.01 |
1.54% |
143 |
0 |
143 |
| 4 |
HDFC Bank |
6.78 |
0.43% |
28,939 |
20,171 |
8,768 |
| 5 |
ICICI Bank |
79.60 |
0.17% |
134,569 |
76,213 |
58,356 |
| 6 |
IDBI Bank |
4.51 |
0.34% |
15,371 |
3,517 |
11,854 |
| 7 |
IDFC Bank |
103.91 |
0.30% |
313,834 |
74,063 |
239,771 |
| 8 |
KVB Bank |
0.15 |
0.38% |
569 |
344 |
225 |
| 9 |
Paytm Payments Bank |
42.87 |
0.17% |
71,120 |
37,298 |
33,822 |
| 10 |
State Bank of India |
4.44 |
0.29% |
12,724 |
4,173 |
8,551 |
| 11 |
Yes Bank |
4.34 |
0.43% |
18,490 |
1,899 |
16,591 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Aug'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.19 |
0.40% |
4,723 |
1,709 |
3,014 |
| 2 |
Axis Bank |
11.96 |
0.35% |
42,282 |
11,645 |
30,637 |
| 3 |
Equitas Small Finance Bank |
0.01 |
14.55% |
1,353 |
0 |
1,353 |
| 4 |
HDFC Bank |
7.05 |
0.34% |
24,145 |
16,742 |
7,403 |
| 5 |
ICICI Bank |
83.73 |
0.14% |
118,869 |
55,770 |
63,099 |
| 6 |
IDBI Bank |
5.06 |
1.43% |
72,342 |
19,990 |
52,352 |
| 7 |
IDFC Bank |
109.72 |
0.28% |
302,650 |
57,574 |
245,076 |
| 8 |
KVB Bank |
0.15 |
0.42% |
640 |
405 |
235 |
| 9 |
Paytm Payments Bank |
43.26 |
0.15% |
65,785 |
37,639 |
28,146 |
| 10 |
State Bank of India |
5.71 |
0.32% |
18,368 |
6,807 |
11,561 |
| 11 |
Yes Bank |
4.13 |
0.45% |
18,507 |
2,020 |
16,487 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Jul'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.13 |
0.34% |
3,893 |
1,980 |
1,913 |
| 2 |
Axis Bank Ltd |
11.75 |
0.46% |
53,605 |
22,317 |
31,288 |
| 3 |
Equitas Small Finance Bank |
0.04 |
34.79% |
13,850 |
12,858 |
992 |
| 4 |
HDFC Bank |
6.84 |
0.31% |
21,140 |
19,958 |
1,182 |
| 5 |
ICICI Bank |
80.96 |
0.15% |
117,585 |
29,591 |
87,994 |
| 6 |
IDBI Bank |
4.89 |
0.31% |
15,106 |
885 |
14,221 |
| 7 |
IDFC FIRST Bank |
107.88 |
0.33% |
350,892 |
63,069 |
287,823 |
| 8 |
Karur Vysya Bank |
0.15 |
0.91% |
1,384 |
368 |
1,016 |
| 9 |
Paytm Payments Bank |
42.02 |
0.14% |
57,366 |
29,681 |
27,685 |
| 10 |
State Bank of India |
5.91 |
0.23% |
13,324 |
4,964 |
8,360 |
| 11 |
Yes Bank |
3.58 |
0.36% |
12,901 |
7,237 |
5,664 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (Jun'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.12 |
0.49% |
5,514 |
2,788 |
2,726 |
| 2 |
Axis Bank |
11.33 |
0.37% |
42,235 |
10,947 |
31,288 |
| 3 |
Equitas Small Finance Bank |
0.03 |
3.49% |
1,103 |
111 |
992 |
| 4 |
HDFC Bank |
7.04 |
0.25% |
17,574 |
16,392 |
1,182 |
| 5 |
ICICI Bank |
87.71 |
0.16% |
136,901 |
48,907 |
87,994 |
| 6 |
IDBI Bank |
5.46 |
0.37% |
19,949 |
5,728 |
14,221 |
| 7 |
IDFC Bank |
111.89 |
0.31% |
342,623 |
54,800 |
287,823 |
| 8 |
KVB Bank |
0.11 |
1.14% |
1,273 |
257 |
1,016 |
| 9 |
Paytm Payments Bank |
44.68 |
0.12% |
53,204 |
25,519 |
27,685 |
| 10 |
State Bank of India |
6.21 |
0.20% |
12,487 |
4,127 |
8,360 |
| 11 |
Yes Bank |
2.38 |
0.65% |
15,553 |
9,889 |
5,664 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (May'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
1.10 |
0.88% |
9,711 |
6,424 |
3,287 |
| 2 |
Axis Bank |
13.51 |
0.35% |
47,794 |
8,745 |
39,049 |
| 3 |
Equitas Small Finance Bank |
0.07 |
1.28% |
865 |
38 |
827 |
| 4 |
HDFC Bank |
6.73 |
0.19% |
12,834 |
10,945 |
1,889 |
| 5 |
ICICI Bank |
90.52 |
0.16% |
141,979 |
56,189 |
85,790 |
| 6 |
IDBI Bank |
7.45 |
0.46% |
34,489 |
7,404 |
27,085 |
| 7 |
IDFC Bank |
112.35 |
0.29% |
320,575 |
68,568 |
252,007 |
| 8 |
KVB Bank |
0.05 |
1.79% |
909 |
154 |
755 |
| 9 |
Paytm Payments Bank |
44.97 |
0.13% |
59,437 |
27,697 |
31,740 |
| 10 |
State Bank of India |
6.47 |
0.20% |
12,686 |
4,730 |
7,956 |
| 11 |
Yes Bank |
2.15 |
1.53% |
32,806 |
21,607 |
11,199 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (April'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
0.93 |
0.23% |
2,120 |
152 |
1,968 |
| 2 |
Axis Bank |
11.11 |
0.37% |
40,538 |
10,000 |
30,538 |
| 3 |
Equitas Small Finance Bank |
0.06 |
0.91% |
560 |
28 |
532 |
| 4 |
HDFC Bank |
5.91 |
0.18% |
10,610 |
8,248 |
2,362 |
| 5 |
ICICI Bank |
83.60 |
0.13% |
110,981 |
46,224 |
64,757 |
| 6 |
IDBI Bank |
6.35 |
0.33% |
21,084 |
4,259 |
16,825 |
| 7 |
IDFC Bank |
105.44 |
0.28% |
295,803 |
47,154 |
248,649 |
| 8 |
Paytm Payments Bank |
44.51 |
0.13% |
56,094 |
29,534 |
26,560 |
| 9 |
State Bank of India |
5.96 |
0.14% |
8,094 |
1,138 |
6,956 |
| 10 |
The Karur Vysya Bank |
0.00 |
0.00% |
1 |
|
1 |
| 11 |
Yes Bank |
2.12 |
1.38% |
29,226 |
16,624 |
12,602 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (March'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
0.77 |
0.73% |
5,622 |
0 |
5,622 |
| 2 |
Axis Bank |
11.20 |
0.44% |
48,821 |
18,095 |
30,726 |
| 3 |
Equitas Small Finance Bank |
0.06 |
1.40% |
884 |
74 |
810 |
| 4 |
HDFC Bank |
6.18 |
0.19% |
11,807 |
7,764 |
4,043 |
| 5 |
ICICI Bank |
86.45 |
0.14% |
124,303 |
50,924 |
73,379 |
| 6 |
IDBI Bank |
5.26 |
0.52% |
27,301 |
5,419 |
21,882 |
| 7 |
IDFC Bank |
107.75 |
0.28% |
303,464 |
51,328 |
252,136 |
| 8 |
KVB Bank |
0.00 |
0.00% |
138 |
0 |
138 |
| 9 |
Paytm Payments Bank |
44.91 |
0.13% |
58,960 |
25,413 |
33,547 |
| 10 |
State Bank of India |
5.92 |
0.08% |
4,815 |
2,433 |
2,382 |
| 11 |
Yes Bank |
1.90 |
1.04% |
19,833 |
17,229 |
2,604 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (February'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
0.21 |
0.23% |
495 |
0 |
495 |
| 2 |
Axis Bank |
9.94 |
0.33% |
33,157 |
3,742 |
29,415 |
| 3 |
Equitas Small Finance Bank |
0.05 |
1.92% |
1,050 |
173 |
877 |
| 4 |
HDFC Bank |
5.45 |
0.14% |
7,749 |
4,977 |
2,772 |
| 5 |
ICICI Bank |
78.41 |
0.15% |
113,913 |
33,487 |
80,426 |
| 6 |
IDBI Bank |
4.67 |
0.31% |
14,279 |
882 |
13,397 |
| 7 |
IDFC Bank |
97.89 |
0.25% |
242,102 |
38,395 |
203,707 |
| 8 |
KVB Bank |
0.43 |
0.09% |
366 |
0 |
366 |
| 9 |
Paytm Payments Bank |
39.53 |
0.13% |
50,364 |
18,349 |
32,015 |
| 10 |
State Bank of India |
5.41 |
0.06% |
3,399 |
1,078 |
2,321 |
| 11 |
Yes Bank |
1.65 |
1.10% |
18,174 |
15,089 |
3,085 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (January'22) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Airtel Payments Bank |
0.00 |
0.14% |
6 |
0 |
6 |
| 2 |
Axis Bank Ltd |
9.64 |
0.31% |
29,514 |
2159 |
27,355 |
| 3 |
Equitas Small Finance Bank |
0.06 |
5.79% |
3,738 |
415 |
3,323 |
| 4 |
HDFC Bank |
4.35 |
0.14% |
5,907 |
3,975 |
1,932 |
| 5 |
ICICI Bank |
76.43 |
0.14% |
108,795 |
27277 |
81,518 |
| 6 |
IDBI Bank |
3.79 |
0.22% |
8,270 |
1,033 |
7,237 |
| 7 |
IDFC Bank |
93.59 |
0.24% |
226,195 |
40404 |
185,791 |
| 8 |
KVB Bank |
0.42 |
0.06% |
269 |
0 |
269 |
| 9 |
Paytm Payments Bank |
35.94 |
0.13% |
47,035 |
15621 |
31,414 |
| 10 |
State Bank of India |
5.21 |
0.06% |
3,097 |
725 |
2,372 |
| 11 |
Yes Bank |
1.56 |
1.10% |
17,161 |
14,623 |
2,538 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (December'21) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Axis Bank Ltd |
10.50 |
0.26% |
27,718 |
4,821 |
22,897 |
| 2 |
Equitas Small Finance Bank |
0.06 |
2.90% |
1,869 |
278 |
1,591 |
| 3 |
HDFC Bank |
4.25 |
0.14% |
5,882 |
3,391 |
2,491 |
| 4 |
ICICI Bank |
82.17 |
0.14% |
117,392 |
35,924 |
81,468 |
| 5 |
IDBI Bank |
3.96 |
0.23% |
8,912 |
566 |
8,346 |
| 6 |
IDFC Bank |
91.14 |
0.22% |
204,265 |
35,179 |
169,086 |
| 7 |
KVB Bank |
0.01 |
0.00% |
0 |
0 |
0 |
| 8 |
Paytm Payments Bank |
41.97 |
0.11% |
47,661 |
16,880 |
30,781 |
| 9 |
State Bank of India |
6.26 |
0.09% |
5,844 |
943 |
4,901 |
| 10 |
Yes Bank |
1.75 |
1.06% |
18,653 |
14,812 |
3,841 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (November'21) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Axis Bank Ltd |
9.51 |
0.27% |
25,601 |
6,665 |
18,936 |
| 2 |
Equitas Small Finance Bank |
0.05 |
1.88% |
979 |
261 |
718 |
| 3 |
HDFC Bank |
5.46 |
0.13% |
6,890 |
2,728 |
4,162 |
| 4 |
ICICI Bank |
73.32 |
0.13% |
97,155 |
29,150 |
68,005 |
| 5 |
IDBI Bank |
2.93 |
0.33% |
9,563 |
497 |
9,066 |
| 6 |
IDFC Bank |
57.15 |
0.22% |
1,27,066 |
24,535 |
1,02,531 |
| 7 |
Paytm Payments Bank |
57.26 |
0.09% |
50,276 |
16,730 |
33,546 |
| 8 |
State Bank of India |
6.90 |
0.08% |
5,586 |
491 |
5,095 |
| 9 |
Yes Bank |
1.55 |
0.79% |
12,220 |
6,347 |
5,873 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (October'21) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Axis Bank |
9.37 |
0.27% |
25,017 |
4,618 |
20,399 |
| 2 |
Equitas Small Finance Bank |
0.05 |
0.73% |
388 |
228 |
160 |
| 3 |
HDFC Bank |
9.04 |
0.10% |
8,655 |
4,259 |
4,396 |
| 4 |
ICICI Bank |
73.60 |
0.15% |
1,08,143 |
33,012 |
75,131 |
| 5 |
IDBI Bank |
2.25 |
0.38% |
8,586 |
3,633 |
4,953 |
| 6 |
IDFC Bank |
51.52 |
0.27% |
1,40,520 |
43,521 |
96,999 |
| 7 |
Paytm Payments Bank |
59.97 |
0.09% |
52,389 |
18,904 |
33,485 |
| 8 |
State Bank of India |
6.93 |
0.10% |
6,857 |
1,294 |
5,563 |
| 9 |
Yes Bank |
1.49 |
0.82% |
12,273 |
3,473 |
8,800 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (September'21) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Axis Bank Ltd |
7.83 |
0.21% |
16,648 |
2,973 |
13,675 |
| 2 |
Equitas Small Finance Bank |
0.05 |
0.94% |
427 |
289 |
138 |
| 3 |
HDFC Bank |
8.41 |
0.08% |
6,387 |
2,333 |
4,054 |
| 4 |
ICICI Bank |
67.94 |
0.13% |
90,722 |
17,684 |
73,038 |
| 5 |
IDBI Bank |
1.76 |
0.49% |
8,576 |
3,684 |
4,892 |
| 6 |
IDFC Bank |
46.60 |
0.33% |
1,53,738 |
45,018 |
1,08,720 |
| 7 |
Paytm Payments Bank |
54.18 |
0.09% |
51,183 |
11,702 |
39,481 |
| 8 |
State Bank of India |
6.50 |
0.09% |
6,155 |
895 |
5,260 |
| 9 |
Yes Bank |
0.36 |
0.40% |
1,425 |
329 |
1,096 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
| NETC FASTag - Dispute Data (August'21) |
| Sr.No |
Bank Name |
Total Volume (Mn) |
NET Chargeback RATIO |
Chargeback Received |
Re-Presented |
Accepted/Deemed Accepted |
| 1 |
Axis Bank Ltd |
8.12 |
0.21% |
16,985 |
3,506 |
13,479 |
| 2 |
Equitas Small Finance Bank |
0.05 |
0.58% |
273 |
86 |
187 |
| 3 |
HDFC Bank |
8.93 |
0.08% |
6,766 |
3,657 |
3,109 |
| 4 |
ICICI Bank |
70.73 |
0.14% |
97,767 |
28,985 |
68,782 |
| 5 |
IDBI Bank |
1.80 |
0.50% |
8,961 |
4,996 |
3,965 |
| 6 |
IDFC Bank |
48.21 |
0.35% |
1,68,041 |
46,757 |
1,21,284 |
| 7 |
Paytm Payments Bank |
56.96 |
0.08% |
47,350 |
11,712 |
35,638 |
| 8 |
State Bank of India |
6.40 |
0.18% |
11,637 |
4,633 |
7,004 |
Glossary
- Net Chargeback ratio - Total chargeback initiated on acquirer banks against their total transactions Volume for the month.
