Seamless Collaboration in Your Team Chat App

As they say, teamwork makes the dream work. Collaborating and communicating across a team is fundamental for running a successful business — it helps people understand one another, work better together, and achieve collective goals. 

 

The necessity for effective communication is only exacerbated by the era of flexible work. As employees connect from different locations and devices, they need the right digital communication mediums in order to achieve effective, productive, and meaningful teamwork.

 

To support these distributed teams, today’s leaders are tasked with identifying the best team chat app — one that organizes workflows, simplifies processes, and fosters mutual understanding.

Seamless Collaboration in Your Team Chat App
What is a team chat app?

What is a team chat app?

A team chat app is a comprehensive solution that helps individual workers find a way to talk with each other, exchange ideas, collaborate on projects, or just get to know each other a little more via the internet. While traditional in-office culture meant team communication took place around a conference room or water cooler, today’s flexible workforce now must rely on team chat software to keep up with one another. 

A team chat app can take many forms, depending on what type of messages or projects business leaders want to facilitate. Some may want a team communication app that prioritizes instant messaging, while some may look for software that easily tracks tasks and to-dos.

What makes a good team chat app?

All team chat apps are not created equal. It’s one thing for an application to enable team communication; it’s another for it to improve communication. The latter occurs when the software includes a feature-rich, innovative design that prioritizes efficiency and transparency. 

So, when you’re selecting team chat software, you need to make sure it includes features designed to foster efficient communication and productive collaboration.

Look for apps that include the following features:

  • Instant messaging

  • Easily accessible voice and video options

  • The ability to organize conversations

  • Response and employee engagement tracking

  • Easy-to-use layout and design

  • Customizable channel creation

  • Multimedia (GIFs, images, emoji) communication

  • File sharing capabilities

  • Native notetaking and document sharing capabilities

  • Seamless integrations

What makes a good team chat app?
What are the best team chat apps?

What are the best team chat apps?

The best communication app is the one that makes your team the best version of itself. So as you look at team chat app providers, ask yourself — what does my team need to be successful? What are the current pain points? What level of communication do they need in their current working environment?

Find the app that complements your team’s communication style, especially as it relates to its current position within an organization. For example, teams at larger companies may need to prioritize an app that has the scale to help workers remain connected with a vast array of colleagues across departments. While scrappier, newer teams may need an application with solid integration capabilities and an intuitive layout to help them wear multiple hats at once.

Zoom’s team chat app

Zoom offers a dynamic team chat app that supports teams across every company size and industry. Rich with robust features, Zoom’s team chat software is designed to enable seamless information-sharing and extensive collaboration, regardless of when, where, and how teams connect.

Zoom’s team chat app
Intelligent design and familiar interface

Intelligent design and familiar interface

Zoom’s intuitive user experience is consistent across devices, making the application easy to deploy and frictionless to adopt. One app makes video meetings, phone calls, interactive webinars, and chats easy for everyone to use. 

Zoom’s team chat app, otherwise known as the Zoom client, keeps collaboration between mobile and desktop seamless and flexible so your team can stay productive wherever they are. With the Zoom client, you can:

  • Invite internal and external participants to chat

  • Instantly transition from team chat to a video meeting to a phone call

  • Easily search and find messages, files, and shared content

  • Manage and customize team chat channels as an admin

  • Identify the right stakeholder through an enhanced profile contact card with job title, department, extension, and more

  • Schedule a new meeting or cancel an existing one

  • Dial and call any phone number instantly

  • Look up and look back on recorded meetings, calls, and whiteboarding sessions

  • Seamlessly access third-party integrations right within the Zoom client

  • Easily indicate status and online presence to show when you’re busy, in a meeting, on mobile, desktop, or offline

Enhanced team chat features

Zoom Team Chat, which is native to the Zoom client, makes it easy to instantly communicate across teams in today’s complex environments. Designed to help streamline workflows and reduce friction in collaborating, Zoom Team Chat comes with features that help your team personalize their communications and work better together. 

A few exciting team chat features include:

  • Starred contacts and channels

    Starred contacts and channels

    To keep a productive workflow, you can use the chat section of the Zoom client to “star” certain users or team chat channels they need quick access to. This action will move them to the top of the chat under “Starred.” Any “Starred” contact or team chat channel will show up in alphabetical order on the left side. If someone sends an important message that you want to save, you can also “star” that individual comment — look for it under “Starred Messages.”

  • Notes

    Notes

    Zoom Team Chat offers a Notes section, which is listed in the left sidebar and can be moved around depending on how prominently you’d like it displayed. You can use this space to take notes, create a to-do list, or just remember something for later. You can go back in later and delete or edit notes, “star” a message, or take screenshots.

  • External contact management

    External contact management

    If your admin allows it, you can even add people from outside your organization to your contacts in Zoom Team Chat. Just click the “plus” icon in the top left of the contacts page, click “Invite a Zoom Contact,” enter their email, and they will receive a notification to accept. You can seamlessly collaborate across organizations, easily chatting with others to coordinate and exchange information.

  • Rich text formatting

    Rich text formatting

    Enhanced rich text message capabilities allow more formatting options, including expanded options for the desktop client such as bold, italics, underlining, strikethrough, highlight and text color, font size, bulleted and numbered lists, hyperlinks, and indenting. Our mobile app users can bold, italicize, strikethrough, underline, and create a bulleted or numbered list. These options are available for new messages, replies, and editing messages.

  • Custom personal note

    Custom personal note

    Out of the office for a few days? Add a custom personal note, specify how long the message displays, and inform those directly messaging or mentioning you of your unavailability.

  • Search

    Search

    Chat’s robust search functionality allows you to easily find and search what you’re looking for. Want to locate a particular message or file? In the desktop client, click the search button at the top of your nav bar. Enter keywords to search for. By default, Zoom will search in all chats, channels, messages, and contacts.

Secure communication and data storage

You want to feel confident that your team chat app is secure and capable of safeguarding your important information. Security and privacy are core to Zoom’s team chat software, which comes with features designed to safeguard your team’s data:

In addition to enabling HIPAA and PIPEDA/PHIPA compliance, Zoom’s team chat app is also compliant with the following certifications, attestations, and standards:

  • green-check-mark

    SOC 2 Type II

  • green-check-mark

    CSA STAR Level 2 Attestation

  • green-check-mark

    ISO/IEC 27001:2013

  • green-check-mark

    International Association of Privacy Professionals (IAPP) Silver Member

Secure communication and data storage

A chat app designed for agile teams

With a set of robust features designed to enable seamless collaboration, Zoom’s team chat app can serve as a North Star as your team navigates the world of flexible work. Meet with the click of a button, chat instantaneously, and share files in a pinch — all through the Zoom client’s intuitive interface.

Download Zoom today!
A chat app designed for agile teams