With all the buzz around generative AI, people are really starting to evaluate how artificial intelligence (AI) can help transform their everyday experiences and open up new possibilities for how we live and work.
Here at Zoom, we see AI as the next industrial revolution. With these new capabilities to automatically process data quickly, human-to-human interaction becomes more meaningful, processes become streamlined, and communication with coworkers, teams, and customers becomes more effective.
Many existing Zoom products that customers know and love already incorporate AI. Zoom Meetings includes AI-powered features such as virtual backgrounds, avatars, gesture recognition, and background noise suppression — all of which make meetings more engaging and inclusive. Zoom Virtual Agent with Contact Center, and our conversation intelligence solution Zoom Revenue Accelerator use AI as a foundation to help customer-facing teams deliver great customer experiences.
As we continue to invest in AI, Zoom remains committed to ethical and responsible AI development; our AI approach puts user security and trust at the center of what we do and we will continue to build products that help ensure equity, privacy, and reliability.
Empowering people to focus on what matters is at the core of why we are unlocking the value of AI throughout our platform. To that end, today we want to introduce you to a new experience with our meetings summary technology, making meetings more digestible, actionable, and efficient.