Zoom Clips admin guide


Zoom Clips offers a convenient solution for capturing both personal video and screen activities, allowing users to effortlessly share their recordings with others. This feature is particularly valuable when demonstrating product features or showcasing various functionalities. Users can conveniently access their Clips through their app or web portal, and receive notifications about views, comments, and replies related to their Clips. The feature can be enabled or disabled at the account, group, or user level.

To use Zoom Clips, follow this guide.

This article covers:

Prerequisites for enabling Clips

Feature comparison between Clips Basic and Clips Plus

The following table compares the features available for accounts with Clips Basic or Clips Plus. Learn more about Clips Basic and Clips Plus account availability.

 
FeatureClips BasicClips Plus
Clip amountCreate up to 5 clips per userCreate unlimited clips per user
Clip duration2 minutes maximum duration per clipUnlimited duration per clip
RecordEnabledEnabled
EditEnabledEnabled
ShareEnabledEnabled
CommentEnabledEnabled
Content libraryEnabledEnabled
Translated captionsDisabledEnabled
View analyticsDisabledEnabled

Clips Basic availability

Clips Basic is available to the following account types:

Clips Plus availability

Clips Plus is available to the following account types:

How to enable or disable Clips

Account

  1. Sign in to the Zoom Web portal.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Clips tab.
  4. To the right of the following features, click the toggle to enable or disable the setting.
    • : Enable Clips for your entire account.
    • Allow users who can access clips to download clips: Allow users who have access to Clips to download their clip recordings.
      Note: If disabled, only admins will be able to download Clips in their account.
    • Viewers can view comments: Allow users to view comments on shared clips.
      Notes: This setting applies only to newly generated clips after enabling it. When disabled, only the clip's owners and admins of the account can view comments on clips.
      • Select Allow viewers to post comments , to allow viewers to comment on clips in your account.
    • Share clips : Allow clips to be shared with others from your account, then select one of the following:
      Note : If disabled only clip's owners and admins can access clips in the account.
      • Allow clip owners to share with anyone : Allow the clip's owners to share their clips within and outside of your organization.
      • Allow clip owners to share with users in the same organization : Allow the clip's owners to share their clips within your organization only.
    • Shareable link access default setting : Set the default shareable link access setting for clips in your account by selecting one of the following:
      • Anyone with the link : Anyone with the link can view clips from your account.
      • Anyone at your organization : Only users in your organization can view clips from your account.
      • Only invited members can view : Only invited users can view clips from your account.
    • Require password to access shared clips : A random password will be required to access shared clips in the account, then select the following rules as desired:
      Note : This setting only applies to newly generated clips and doesn’t apply to clips prior to enabling this setting.
    • Under Customize password rule, then to the right of Have a minimum password length , select a password length requirements, then select any of the following:
      Note : Customizing the password rule is only available at the account level.
      • Have at least 1 letter (a, b, c...) : Require a minimum of 1 letter in the password.
      • Have at least 1 number (1, 2, 3...) : Require a minimum of 1 number in the password.
      • Have at least 1 special character (!, @, #...) : Require a minimum of 1 special character in the password.
      • Only allow numeric passcode : Require only numeric passcode in the password.
        Note : Selecting this option will disable any previously selected requirements.
      • Click Save .
    • Notify the clip owner when there is the first viewer : The owner of the clip will receive an email notification when there’s a first view of their Clips.
    • Notify the clip owner when receiving a new comment : The owner of the clip will receive an email notification for any new comment added to the Clips.
    • Notify the clip owner or viewer when receiving a reply : The clip owner or viewer will be notified by email about new replies to comments on the Clips.
  5. (Optional) To the right of Clips , click the lock icon to prevent your users from changing the setting.
  6. ( Optional) If Clips is disabled and locked, click the eye icon image.png to make Clips invisible for your entire account.
    Note : The Clips tab will not appear in the Zoom web portal or desktop app of your users, but as an admin, you’ll still be able to access the setting in your portal to enable it when desired. This option is only available at the account level.

Add cloud recordings to Zoom Clips for your account

You can allow meeting hosts in your account to share their full or part of their meetings recorded to the cloud externally as clips. 

  1. Sign in to the Zoom Web portal.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Recording tab.
  4. Click the Allow users to add cloud recordings to Zoom Clips toggle to enable or disable it.
  5. (Optional) C lick the lock icon to prevent your users from changing the setting.

Group

  1. Sign in to the Zoom Web portal
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name.
  4. Click the Clips tab.
  5. To the right of the following features, click the toggle to enable or disable the setting.
    Note: If any of those toggles is greyed out, the setting is locked at the account level and needs to be changed at that level.
    • Clips : Enable Clips for your group.
    • Allow users who can access clips to download clips : Allow users who have access to clips to download their clip recordings.
      Note : If disabled, only admins will be able to download clips for the group.
    • Viewers can view comments : Allow users to view comments on shared clips.
      Notes : This setting applies only to newly generated clips after enabling it. When disabled, only the clip's owners and admins of the account can view comments on clips.
      • Select Allow viewers to post comments , to allow viewers to comment on clips created by the group.
    • Share clips : Allow clips to be shared with others, then select one of the following:
      Note : If disabled only clip's owners and admins can access clips in the account.
      • Allow clip owners to share with anyone: Allow the clip's owners to share their clips within and outside of your organization.
      • Allow clip owners to share with users in the same organization : Allow the clip's owners to share their clips within your organization only.
    • Shareable link access default setting : Set the default shareable link access setting for clips created in the group by selecting one of the following:
      • Anyone with the link : Anyone with the link can view clips created by the group.
      • Anyone at your organization : Only users in your organization can view clips created by the group.
      • Only invited members can view : Only invited users can view clips created by the group.
    • Notify the clip owner when there is the first viewer : The owner of the clip will receive an email notification when there’s a first view of their Clips.
    • Notify the clip owner when receiving a new comment : The owner of the clip will receive an email notification for any new comment added to the Clips.
    • Notify the clip owner or viewer when receiving a reply : The clip owner or viewer will be notified by email about new replies to comments on the Clips.
  6. (Optional) To the right of Clips, click the lock icon to prevent users in the group from changing the setting.

Add cloud recordings to Zoom Clips for a group of users

You can allow a group of your meeting hosts to share their full or part of their meetings recorded to the cloud externally as clips. 

  1. Sign in to the Zoom Web portal.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name.
  4. Click the Recording tab.
  5. Click the Allow users to add cloud recordings to Zoom Clips toggle to enable or disable it.
  6. (Optional) Click the lock icon to prevent your users from changing the setting.

User

  1. Sign in to the Zoom Web portal.
  2. In the navigation menu, click User Management then Users.
  3. Click the email/name ID of the user you want to enable Clips for.
  4. Click the Settings tab.
  5. Click Zoom Clips.
  6. To the right of the following features, click the toggle to enable or disable the setting.
    Note: If any of those toggles is greyed out and cannot be changed, the setting is locked at the account or group level and needs to be changed at those levels.
    • Clips: Enable or disable Clips for the user.
    • Allow users who can access clips to download clips: Allow the user to download their clip recording.
      Note: If disabled, only admins will be able to download Clips recorded in their account.
    • Viewers can view comments : Allow users to view comments on the user's shared clips.
      Notes : This setting applies only to newly generated clips after enabling it. When disabled, only the clip's owners and admins of the account can view comments on clips.
      • Select Allow viewers to post comments , to allow viewers to comment on clips created by the user.
    • Shareable link access default setting : Set the default shareable link access setting for clips created by the user by selecting one of the following:
      • Anyone with the link : Anyone with the link can view clips created by the user.
      • Anyone at your organization : Only users in your organization can view clips created by the user.
      • Only invited members can view : Only invited users can view clips created by the user.
    • Require password to access shared clips: A random password will be required to access shared clips created by the user. 
      Note: This setting only applies to newly generated clips and doesn’t apply to clips prior to enabling this setting.
    • Notify me when there is the first viewer: The user will receive an email notification when there’s a first view of their clips.
    • Notify me when receiving a new comment: The user will receive an email notification for any new comment added to their clips.
    • Notify me or viewer when receiving a reply: The user or viewer will be notified by email about new replies to comments on their Clips.

How to access and manage clips on your account

Admins can view and manage clips created by users on their account.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Clip Management.
    The list of clips for your entire account will display information including clip name, owner, file size, and creation time.

Search for clips created by your users

  1. In Search by clip name or tag, enter the name or tag of the clip you’re looking for or in the Owner box, enter the name of the owner.
  2. (Optional) Click Advanced Search to filter by time, when the clip was created, and status.
  3. Click Search.

Manage clips created by your users

As an admin, you can manage clips in your account by renaming them, changing their thumbnails, and deleting them.

To the right of a clip in Clip Management, click one of the following icons:

Share clips created by your users

  1. In Clip Management, to the far right of a clip, click the more icon , then click Share.
  2. For general sharing, on the General Share tab, do the following as needed:
    • Enter the email address of the user you want to share the clip with, then click Share, or click Copy Link to directly share the clip URL with others.
    • Under Link Access, click the down arrow to choose the permissions for link access:
      • Anyone with the link: Allow anyone to view the clip without restriction.
      • Anyone at your organization: Allow only members within your account to view the clip.
      • Only invited members: Only invited members by specific emails can view the clip.
    • Click More settings to choose to use passcode protection for this clip. 
  3. For embedded sharing, on the Embed tab, choose the embed code size settings and copy the embed code or thumbnail. 

Access deleted clips in your account

After deleting a clip, it will be accessible for 30 days from the date it was deleted, then will be permanently deleted.

  1. At the top of Clip Management, click Trash .
    A list of clips deleted in the past 30 days will display.
  2. Identify the following:
    • Name: Name of the clip.
    • Owner: Clip owner.
    • File Size: Size of the clip.
    • Creation Time: Time period from the current date/time the clip was created.
    • Delete Time: Time period from the current date/time the clip was deleted.
    • Time remaining: Time remaining until the clip is permanently deleted.
  3. To the far right of a clip, click the more icon (  ), then select one of the following:
    • Restore: Retrieve the clip from the trash.
    • Delete: Permanently delete the clip.
  4. (Optional) In the top-right corner, click Empty Trash to permanently delete all clips at once from your account.