Zempler Bank Service Status
Service Status
Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.
Upcoming Maintenance
Reduced phone support on 7th August
Due to a planned disturbance in the area of our UK call centre, we have taken the precautionary step of closing our office by 2pm to ensure the safety of our team.
This means from 2pm on 7th August we will only be able to support with the reporting of lost/stolen cards and fraud.
For all other enquiries, we ask that you call back another time. You can also check our help centre at any time.
We're sorry for any inconvenience this may cause and appreciate your understanding and patience.
All systems go
Please be aware of reduced telephone support on 7th August
Current service status
Last updated:
6th August 2024 at 6:28pm
Scam alert
Fully operational
Fully operational
Reduced capacity on 7 Aug
Credit management team phone line
Fully operational
Receiving money
Fully Operational
International payments
Fully operational
Post Office banking services
Fully operational
Sending money
Fully Operational
Direct Debits and bill payments
Fully operational
Debit card
Fully Operational
Credit card
Fully operational
New applications
Fully operational
Documents in review
Fully operational
APIs
Fully operational
Fully operational