Interruption to Default Template Invitations
Incident Report for Trustpilot
Resolved
This incident has been resolved.
Posted Jul 04, 2024 - 11:55 CEST
Monitoring
Invitations in the waiting queue are now being delivered and we are monitoring the results.
Posted Jul 04, 2024 - 11:03 CEST
Update
We're continuing to work on resolving this issue, and we'll share updates as soon as we are able.
Posted Jul 03, 2024 - 16:01 CEST
Update
We're continuing to work on resolving this issue, and we'll share updates as soon as we are able.
Posted Jul 03, 2024 - 14:55 CEST
Identified
We have identified the cause of the delay in sending default template invitations and are working to resolve the issue and clear the backlog as soon as practically possible. Thank you for your patience.
Posted Jul 03, 2024 - 13:57 CEST
Investigating
Some invitations sent using our default template have been queued up and not delivered due to an issue which we are currently investigating. We have introduced a fix to ensure that new invitations will be sent out, and are working to process delivery of the queued invitations as quickly as possible.. This has not affected invitations sent using custom templates.
Posted Jul 03, 2024 - 13:36 CEST