Sprinklr Newsroom

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Press Releases

Sprinklr Named a Major Player in the 2024 IDC MarketScape for Contact Center-as-a-Service Software

The report highlights Sprinklr’s capabilities including AI across all touch points, omni-channel support, deep insights, and workflow automation.

July 30, 2024 • 5 min read

Independent Study Finds Sprinklr Social Delivered 327% ROI

Sprinklr released the results of a Forrester Consulting Total Economic Impact (TEI) Study, examining the potential return on investment (ROI) for customers using Sprinklr Social.

July 1, 2024 • 5 min read

Snapchat Boosts Brand Opportunities: Unveils Sprinklr as First Partner Supporting Public Profiles

Sprinklr is the first Snapchat partner that helps brands manage all organic and paid Snapchat content in one place.

June 27, 2024 • 5 min read

Sprinklr Named a Leader in Digital Customer Interaction Solutions Report

According to the Forrester report, “Sprinklr boasts the most feature-complete solution, bar none.”

June 21, 2024 • 5 min read

Media Coverage

AI: Jumia Partners with Sprinklr to Transform the Customer Experience

July 18, 2024 • 5 min read

Sprinklr CTO Amitabh Misra Highlights AI’s Transformative Impact on AI Appreciation Day

July 16, 2024 • 5 min read

High demand for AI and data science experts: Amitabh Misra, CTO at Sprinklr

July 16, 2024 • 5 min read

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