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Via microtransit makes fixed route stronger.

For riders, connecting microtransit and fixed route means freedom and ease: they use a single app to navigate both modes and plan intermodal trips.

For agencies, it means better coverage and cost efficiency. High-frequency fixed routes serve busy corridors. Microtransit fills in the gaps and serves first-last mile trips. And riders take the most efficient mode, every time.

Learn how

Unite your network.

Via’s technology not only delivers the most efficient and reliable microtransit services — it’s the glue that links demand response and fixed route. A single app helps riders discover and navigate your whole network, while distributing ridership to the most efficient possible mode.

Read on to learn about the building blocks that make truly integrated transit possible.

Holistic Service Design
Put the right mode in the right place.

Our experts combine decades of planning and operating experience with our proprietary Remix planning software to launch microtransit that will not only succeed, but will make your fixed routes stronger.

Mode Preference
Never cannibalize fixed-route transit.

Mode Preference saves agencies real money. When a rider requests a trip that’s better served by a convenient bus or train journey, we only show fixed-route options. Riders take the most efficient mode, and microtransit capacity is reserved for trips that cannot be served by fixed routes.

See Mode Preference In Action.

 

Intermodal and Multimodal Proposals
Make multi-leg journeys simple.
Whether their optimal journey includes one mode or two, Via’s Rider App helps them every step of the way. Features like low microtransit availability warnings, dynamic bus schedules, and icons highlighting nearby bus stops make complex journeys easy. 
Trip Recovery
Help riders recover if the bus is late.
We can’t control when the bus is late, but we can help riders stay on track if it happens. The Via App warns riders about short intermodal connections before they book. And if a bus delay causes a missed microtransit trip, Trip Recovery helps them proactively rebook the ride, so they never miss a connection.

When microtransit works as an extension of fixed-route services, more riders can travel farther, more easily. For your agency, that means growing ridership and improved cost-efficiency.

50%

Increase in number of riders living within walking distance of transit in Lewisville

 

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47%

year over year growth in fixed-route ridership since integrating microtransit and fixed route

 

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50%

Reduction in cost per ride by replacing underperforming fixed routes with microtransit

 

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DCTA

“It’s my only source of transportation to get to and from the train station.”

Microtransit Rider — DCTA
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There’s a lot of trepidation when you change some things in your transit system, move some cheese, and ask yourself, ‘Is this going to work?’ And I’ll tell you, several months into this, this could not be going better.”

Paul TenHaken — Mayor of Sioux Falls, South Dakota
11%
YOY of ridership growth
10min
fixed route frequency improvement
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It doesn't stop there.

Enabling seamless connectivity between microtransit and fixed route is key, but a truly integrated transit network means all modes and fleets work together. Via can help.
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Commingling 101

What about paratransit? Learn how commingling microtransit and paratransit services can improve flexibility for riders and drive cost savings.
Download the guide
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Mixed with Fixed: Planning Masterclass

Join planners from the Utah Transit Authority and PalmTran as they share how they use Remix to evaluate where to invest in on-demand zones.
Watch the webinar
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MaaS+ brings it all together

Learn about how Citymapper (Via’s MaaS+ solution) strengthens networks with a beloved journey planning app, disruption management tools, and passenger data analytics.
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Ready to learn more?

Book time with us to explore how you can better connect all modes for a network that’s greater than the sum of its parts.