Notice of Amendment(s) to the United States PayPal Agreement(s)
This Page
This page details and/or previews updates to PayPal users of changes to the United States PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Notices
Issued: March 21, 2024
Amendments to the PayPal User Agreement
Effective May 20, 2024:
- We are updating the PayPal Advertising Program, including the corresponding terms and conditions within the PayPal User Agreement, to account for expansion and applicability of the PayPal Advertising Program in multiple sales channels, including in-store promotional messaging for qualifying PayPal business account holders. Additional updates are also being made to clarify the terms, including PayPal business account holder obligations.
- We are clarifying our Taxes and Information Reporting terms and our currency conversion terms.
Review the updated PayPal User Agreement
Amendments to the Pay Later Messaging Center Program Terms
Effective May 20, 2024:
- We are updating the PayPal Advertising Program, including the corresponding terms and conditions within the Pay Later Messaging Center Program Terms, to account for expansion and applicability of the PayPal Advertising Program in multiple sales channels, including in-store promotional messaging for qualifying PayPal business account holders. Additional updates are also being made to clarify the terms, including PayPal business account holder obligations.
Review the updated Pay Later Messaging Center Program Terms
Amendments to PayPal’s Purchase Protection Program
Effective May 20, 2024:
- We are revising PayPal’s Purchase Protection Program to exclude from eligibility:
- Non-Fungible Tokens (NFTs);
- Payments that you initiate via a third-party platform using your PayPal Balance account and assigned account and routing number (PayPal's Direct Debit functionality).
- In addition to meeting all other eligibility requirements for PayPal’s Purchase Protection Program, disputes asserting Significantly Not as Described claims must be opened by the buyer in the Resolution Center within 30 days of the delivery or fulfillment of an order or within 180 days of the date a payment was sent by the buyer to the seller, whichever is sooner. The timeframes for opening other disputes asserting other claim types (including Item Not Received, Unauthorized Transactions, or other errors) are not changing at this time.
Review the updated Purchase Protection Program
Amendments to PayPal’s Seller Protection Program
Effective May 20, 2024:
- We are revising PayPal’s Seller Protection Program to exclude from eligibility Non-Fungible Tokens (NFTs) with a transaction amount of:
- $10,000.01 USD or above (or equivalent value in local currency as calculated at the time of the transaction);
- $10,000.00 USD or below (or equivalent value in local currency as calculated at the time of the transaction), unless the buyer claims it was an Unauthorized Transaction and the transaction meets all other eligibility requirements.
Review the updated Seller Protection Program
Amendments to the PayPal Rewards Program Agreement
Effective May 20, 2024:
- PayPal Rewards points redemption to the PayPal Shopping Credit will no longer be available.
Review the updated PayPal Rewards Program Agreement
Amendments to the PayPal Confirmed Charities Terms and Conditions
Effective May 20, 2024:
- We are updating the PayPal Confirmed Charities Terms and Conditions to allow Grant Makers to send email to charities and to send grants to charities that do not require acceptance.
Review the updated PayPal Confirmed Charities Terms and Conditions
Amendments to the PayPal Zettle Terms and Conditions
Effective May 20, 2024:
- The PayPal Zettle Terms and Conditions are being updated to reflect PayPal’s position as our merchants’ agent for settlement of funds, and resulting obligations for merchants, including receipt requirements under applicable law and the card network rules.
- The PayPal Zettle Terms and Conditions are being amended to update the data processing clauses governing the use of the PayPal Zettle Services.
Review the updated PayPal Zettle Terms and Conditions
Amendments to the PayPal Online Card Payment Services Agreement
Effective May 20, 2024:
- The PayPal Online Card Payment Services Agreement is being updated to reflect PayPal’s position as our merchants’ agent for settlement of funds, and resulting obligations for merchants, including receipt requirements under applicable law and the card network rules.
Review the updated PayPal Online Card Payment Services Agreement
Amendments to the Commercial Entity Agreement
Effective May 28, 2024:
- The Commercial Entity Agreement is being amended to reflect the member banks that may process card payment transactions, consistent with the requirements of the card network rules.
Review the updated Commercial Entity Agreement
Issued: May 20, 2024
Amendments to the PayPal User Agreement
Effective May 20, 2024:
- We are adding clarifying language to the Payment Methods section.
Review the updated PayPal User Agreement
Issued: May 28, 2024
Removal of SOFORT as an alternative payment method and deletion of related terms
Effective May 28, 2024:
- SOFORT is no longer available as an alternative payment method and is removed from the list of alternative payment method providers contained in Annex 1 of the PayPal Alternative Payment Methods Agreement.