Information Provided Pursuant to the Act on Specified Commercial Transactions

Business Operator: Netflix G.K.

Executive Manager: Aoki, Yayoi

Address: Tokyo Midtown East 3F, 9-7-2 Akasaka, Minato-ku, Tokyo 107-0052 Japan

Customer Service Tel:

0120-996-012

(Open hours 9:00 a.m. to 9:00 p.m.)

Monthly Price: Monthly prices are shown on the site and our app.

Please refer to this page for details on different plans.

Costs other than the Monthly Subscription Price to use the Service:

Internet connection fees and any other fees to use the internet. Data charges may apply if you are using the service on a mobile device.

Method of payment:

Payment is available through credit cards, billing through services such as operator/ISP, e-wallets, and Netflix gift cards. Available payment methods may vary depending on the device used to sign up.

Timing of Payment:

Netflix is a monthly service. Your first monthly fee will be charged on the date of your subscription, and thereafter, on the same date every month. You can view your next billing date any time in the Billing History section on your Account.

When the Service Starts for you:

Services are made available instantly, once registration is complete.

Cancellation:

Subscriptions can be cancelled by clicking the Cancel Membership link on your Account page. If you cancel with time left in your billing period, we'll let you stream until the account cancels automatically.

Other Conditions:

Please refer to our Terms of Use.