Welcome to Naver!
Thank you for using our services and products (“Naver Service(s)” or “Service(s)”). These NAVER Terms of
Service define the relationship between Naver Corporation (“Naver”), which provides Naver Services, and
members of Naver (“Member(s)”) or non-members, who use such Services, with regard to the use of various
Naver Services, and contain useful information which may help you use Naver Services.
By using our Services, you are deemed to have been notified of NAVER Terms of Service, and by signing up
as a Member, you are deemed to agree to be bound by these NAVER Terms of Service and additional relevant
operation policies. Please take a moment to read these NAVER Terms of Service carefully.
Enjoy various Naver Services.
Naver provides a variety of Services that can make your life more convenient such as information
searching, communication with other users, provision of contents and shopping, through Naver domain
websites including www.naver.com and applications
(apps). You can freely use various Naver Services through different kinds of devices used to access the
Internet such as PCs and mobile phones, and you may easily check the details of individual Services
provided under Information and Notice sections for each Service, and Help section on
Naver Web Customer Center (“Customer Center”).
Naver provides the same service contents to all of you in principle. However, in certain circumstances,
it partially restricts use of its Services by providing different service contents and restricting the
permitted time for use and frequency of use of its Services pursuant to applicable laws and regulations
such as the Juvenile Protection Act or other special need in providing individual services. For more
information, please refer to Information and Notice sections under each Service and Help section under
the Customer Center.
While these NAVER Terms of Service apply to Naver Services by default, there are circumstances for which
additional or individual terms and conditions or operation policies may apply in providing various Naver
Services (e.g., Naver Pay and V LIVE). Moreover, for certain services provided by Naver’s affiliates
(e.g., LINE and SNOW), such affiliates’ own terms and conditions or operation policies may apply. Please
refer to such details provided on the startup page of each Service.
By signing up as a Member, you can use Naver Services more conveniently.
You may sign up to be a Member after reading and providing your consent to these NAVER Terms of Service.
Naver completes the registration process by providing its approval and provides a Naver Service user
account (“Account”). An account is a member authentication unit set up to manage history of each user’s
usage of various Services once the Member logs in to Naver Services.
Members may use their accounts to enjoy various Naver Services in a more convenient way. For more
details, please refer to our user account policy and
Naver Registration Method member registration method within the Customer Center.
Naver also provides group accounts so that members of a group may use Naver Service under a common
account shared among such members. Individuals using the group account share a single account and ID but
log in to the account and use various Services by entering individually set passwords. A group member
can either be a manager or a member, and other members delegate an authority to the manager to represent
the group members as well as manage the group member account. Accordingly, the manager may provide
consent to additional terms and conditions or an amendment of the existing NAVER Terms of Service or
withdraw from group membership with the group member account, and manage other members’ use of Naver
Services such as members’ log-in method for group member account and posts (including deletion of
posts). In principle, these NAVER Terms of Service shall be applied to all members, and each member
shall bear joint and severable liability for other members’ use of service through the group account and
ID.
Please check our user account policy and the
Introduction to Naver group membership (group ID)
within the Customer Center for details related to rights and joint liability of managers and members
when using the group account.
We will value all contents provided by you.
Naver hopes your posts shared with other users through Naver Services will enrich the lives of all of
us. Posts refer to various contents or files composed of signs, texts, voices, sounds, pictures,
photographs, videos, links, etc. that you post on Naver Services in order to show them to yourself or
others.
Naver promises to safely protect the contents that express your thoughts and emotions. Of course, you
have your own rights such as intellectual property rights regarding the posts that you create and post.
Meanwhile, in order to duly provide the posts that you have posted through Naver Services, Naver needs
to have a legitimate right to use your contents such as a license to store, copy, reproduce, modify,
publicly transmit, display, distribute, and create derivative works (only limited to translation) of
such contents (license without any restriction on term or territory and royalty free). Since you will be
granting Naver such license by posting the content, you must have the necessary rights to do so.
Pursuant to applicable laws such as the Copyright Act of the Republic of Korea, Naver will exercise such
license granted by you, to use your contents, only to the limited extent of exposing the contents within
Naver Services, utilizing them for promotion of Services, conducting research and development on service
operation, improving and developing new services; complying with legal obligations such as web
accessibility; allowing search, collection and links from other sites. If Naver unavoidably needs to use
your contents for other purposes, we will explain it to you and receive your consent in advance.
Moreover, valuable contents that you provide may be used by Naver and its affiliates for purposes of
research and development related to artificial intelligence technology, etc. in order to improve Naver
Services and offer new Naver Services. Naver will do its best to provide you with more convenient and
useful service through continuous research and development.
Naver is committed to providing various means of making it easier for you to manage Naver or other
users’ use of or access to the contents that you provide. If management functions to delete or make your
contents private are provided within the Naver service, you may directly control others’ use of or
access to your contents. Also, you may request measures to delete, make your contents private, or
exclude your contents from search results to the Customer Center. However, for some Naver Services, it
may be difficult to delete or make your contents private, so please check the details provided by
Information and Notice sections under each Service and Help section under the Customer Center.
We safely protect your personal information.
To provide more convenient Services to users, Naver collects and uses Members’ personal information only
to the extent of purposes and scope agreed by the Member and safely manages such personal information
pursuant to applicable laws and regulations related to the protection of personal information. Naver’s
efforts or other details related to safely processing relevant personal information of users and Members
can be found in our
Privacy Policy.
If you do not have a log-in or access record for a certain period of time, Naver may destroy or
separately store your information after providing prior notice through e-mail, notification within the
Services or other appropriate electronic means, and if there is insufficient information necessary to
provide the Services as a result, Naver may unavoidably terminate the relevant service agreement.
Please respect the rights of others.
Posts you casually put on may result in infringement of rights of others such as infringement of
copyright or defamation. In order to solve such problem, Naver manages
Request for Notice and Take-down Service, pursuant to which a post may be taken down upon the request of the right-holder or posted again when
the original poster made an objection, based on applicable laws such as the “Information and
Communications Network Act” and “Copyright Act”. For more information about the details and procedures,
please refer to
Introduction to Request for Notice and Take-down Service
within the Customer Center.
Meanwhile, when you use others’ contents through Naver Services, this does not mean that you have the
intellectual property right over such contents. In order to freely use such contents, special caution is
required as such use must be within the scope permitted by applicable laws such as the Copyright Act or
you need separate permission from the person holding the intellectual property right to use such
contents.
Naver grants you the authority to use relevant software accompanying Naver Services so that you can
fully utilize Naver Services. In this case, please note that you are free to use such software only to
the extent that it complies with Naver’s Terms of Use, that such authority is non- transferable, and
that non-exclusive terms and
Legal Notification will
apply.
Take advantage of the various Points that Naver offers.
Naver provides points to help you use Naver Services efficiently. Points mean virtual data on Services
with certain calculation unit which Naver provides in conjunction with your use of Naver Services by
arbitrarily setting or adjusting the value. They do not have any property value and thus cannot be
converted into cash or provided as a refund, but there are cases when the amount of points you have may
affect your use of Naver Services, so please feel free to use them appropriately depending on each
circumstance.
Naver may unavoidably have to adjust a part or all points after notifying you in advance if such
adjustment is necessary to support efficient use of Naver Services or improve service operation. In
addition, points may be extinguished on a regular basis based on the period designated by us, so please
be mindful of this while you are using Naver service.
There are some precautions you should keep in mind with regard to use of Naver Services.
Naver is trying its best so that you can freely and conveniently enjoy Naver Services. However, we need
your help and cooperation in order to ensure safer use of Naver Services and to ensure respect and
protection of the rights of you and others. Your posting or use of Naver Services may unavoidably be
limited for to ensure safe use of Services and protection of rights in the following events, so please
check and comply with the following.
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You should not provide false information regarding your name, date of birth, mobile phone number, etc.
when you sign up as our member. Please make sure that the information registered in your member
account is accurate and up-to-date. You should not sell, transfer, lend or provide your account as
security or allow others to use it. Also, you should not use another person’s account which does not
belong to you without permission. For detailed information, please refer to account policy.
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Posts that directly or expressly threaten to physically harm others, posts that encourage or recommend
self-harm or suicide to others, posts that expose undisclosed personal information such as personal
identity or personal life of others, posts that constantly bully or harass others, posts that suggest,
broker, induce or force prostitution, and posts that present a direct and severe threat to public
safety may be restricted.
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Posts identified as directly related to crime such as performing or aiding and abetting acts that are
prohibited or subject to criminal sanctions under applicable laws, posts that promote, advertise or
sell products or services which are prohibited from being promoted, advertised, or sold pursuant to
applicable laws, and posts identified as infringing another person’s intellectual property right or
violating another person’s rights through insults, invasion of privacy or defamation may be subject to
limitation.
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Posts that cause sexual humiliation or development of distorted view towards sexuality by depicting
provocative and explicit sexual activities, posts that contain violent and stimulating contents which
may cause sense of brutality or displeasure, posts that deceive another person by impersonating
someone other than oneself or raising a false claim, and posts that cause serious feeling of aversion
or displeasure by continuing to use excessive profanity and abusive language may be restricted.
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Posts that were posted through abnormal use of Naver service functions such as utilization of
automated means and posts that do not correspond with the purpose of providing Service by each
individual Naver Service may also be subject to restriction as they cause inconvenience to other
users’ normal use of Naver service as well as interfere with Naver’s smooth provision of Services. For
details of other posts that are subject to restriction, please refer to
posting operation policy and each individual service’s terms and conditions and operation
policy of each individual Service.
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Users should not use Naver Services in ways which do not correspond with Naver’s purpose of providing
its services, which is based on the premise that it is the certain user (person) himself or herself
that actually uses Naver’s Services, such as joining or attempting to join as a Member, logging in or
attempting to log in to Naver service, posting or attempting to post on Naver Service, engaging in
communication through Naver service (e.g., e-mail, messages), collecting ID or posts on Naver
Services, searching with certain query terms on Naver search service or selecting (i.e., click)
certain item among the search results by using automated means (e.g., macro program, robot (bot),
spider, scraper, etc.) without the prior permission from Naver, or attempt to disable Naver’s
technical measures to block such abuse of Naver Services (e.g., accessing by constantly changing IPs,
making a detour or disabling Captcha through external solution, etc.).
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Users should not insert various contents or files composed of signs, texts, voices, sounds, pictures,
photographs, videos, links, etc. in spaces where advertisements are posted or other spaces on Naver
Services by using automated means without the prior consent of Naver. In addition, users may not copy,
modify, sell, transfer, lend, provide as security or give another person the permission to use Naver
Services or software contained in Naver Services. Reverse engineering, attempting to extract source
code, copying, deconstructing, imitating or otherwise altering the software contained in Naver
Services is also prohibited (however, if the software is an open source, its own terms and conditions
will apply). Moreover, uploading viruses or other malicious codes or abnormal use of service functions
in order to interfere with smooth operation of Naver Services is prohibited.
Naver provides support to ensure stable and smooth use of Services through provision of posting
operation policy, terms and conditions or operation policy under each individual Service, Information
and Notice sections under each Service and Help section under the Customer Center, within the scope of
these NAVER Terms of Service. Each specific policy contains more detailed precautions for your
reference, so please check each policy using the links provided in the main body of these NAVER Terms of
Service and applicable webpages.
If Naver has to restrict the use of Services for inevitable reasons, it will comply with reasonable
procedures.
While Naver promises to handle your contents containing various information and opinion with care, if
your post is in violation of applicable laws or any terms in these NAVER Terms of Service Naver may
delete or make such contents private contents or refuse to post such contents. However, this does not
mean that Naver is obligated to review all contents.
Moreover, if you do not comply with applicable laws or violate any provisions in these NAVER Terms of
Service, Naver may check the details of your related action, and depending on the results, provide
precautions regarding the use of Naver Services or restrict the use of Services by suspending a part or
all of Naver Services on a temporary or permanent basis. If Naver believes that it would be difficult to
maintain the NAVER Terms of Service as a whole even after restricting the use of Services as provided
above, Naver may inevitably terminate these NAVER Terms of Service entered into between you and NAVER.
If we have to restrict your use of Services for unavoidable reasons, we will follow the above-mentioned
step-by-step principle regarding restriction on use of Services unless matters that require urgent
actions to prevent risks or damages are involved due to apparent violation of laws or infringement of
another person’s rights. Please be mindful that all points and other benefits acquired through the use
of Services will be extinguished and not separately be compensated in the event of our immediate
suspension of Services on a permanent basis unavoidably due to apparent violation of laws. For
conditions of restriction on the use of Services and other details, please refer to account policy and
operation policy under each individual Service.
Naver will take responsibility for its own fault.
If you suffer from any damage while using Naver Services due to willful misconduct or negligence of
Naver, Naver will compensate your damages pursuant to applicable laws. However, Naver will not be liable
for any damages that were incurred because Naver was unable to provide its Services due to any force
majeure events or user was unable to use the Services due to his/her own willful misconduct or
negligence.
Even in the case where Naver is liable for damages, Naver shall not be liable for special damages,
indirect damages, or other punitive damages that are normally impossible to foresee or those that arise
from special circumstances, unless there is a special provision in applicable laws.
Meanwhile, unless there are special circumstances, Naver shall not be liable for damages incurred by
exchange of opinion, transaction, etc. between you and other members by the medium of Naver service or
damages incurred by depending on contents such as other person’s posts that were posted on the service.
You may terminate these NAVER Terms of Service at any time.
Although it is a pity for Naver, members may apply for termination of this Term of Service and withdraw
from Naver membership at any time, and in such case, Naver shall process such application pursuant to
applicable laws, etc. without delay.
Upon termination of these NAVER Terms of Service, all data of Members including all posts related to the
member’s account will be deleted and become irrecoverable unless applicable laws and the privacy policy
allow Naver to retain a certain user’s information. However, even in this case, posts separately stored
or scrapped by other members or replies registered in public bulletin board will not be deleted, so
please delete such posts before you apply for termination and then deactivate your membership.
Certain Naver Services contain advertisements.
While using various Naver services, you may notice that some individual Services contain advertisements
from time to time. You are responsible for any data telecommunications fees incurred while using Naver
Services pursuant to a data plan of a telecommunications service provider that you subscribe to, and you
are also responsible for any additional fees incurred while viewing the advertisements contained in such
Services.
There are circumstances where you need to watch unwanted advertisements in order to use the Naver
Services that you would like to use. This allows Naver to provide its various Services free of charge,
and this also becomes the basis for providing better Services by allowing Naver to invest in research
and development. The fact that other companies have been charging users for use of the main services
while emphasizing services without advertisements supports this point.
Naver will always try to think of ways to minimize your inconvenience or burden on you and make
improvements.
Naver will make sure to notify you of any suspension or modification of its Services.
While Naver is trying its best to provide its Services in a stable manner, 24 hours a day, all year
around, Naver may have no other choice but to suspend its Services in part or in whole if there are any
significant operational issues such as repair, inspection, replacement or disconnection of information
communication facilities such as computers or servers.
Meanwhile if there is a significant need for service operation or improvement, Naver may change, modify
or terminate Services in part or in whole. If Services are changed, modified or terminated in whole or
in part, Naver shall not make any separate compensation unless there is a special provision in
applicable laws.
In this case, if the event can be foreseen, Naver shall provide prior notification before a considerable
period of time, and if the event cannot be foreseen, Naver shall provide an ex post facto notification
and detailed explanation regarding the situation without delay. Also, if the services are suspended,
Naver shall provide you reasonable and sufficient opportunities to back up your own contents.
Naver will guide you through the main points and pay attention to your valuable opinion.
Naver will make every effort to provide important information necessary for using the Services in a
timely manner. When notifying its Member, Naver will provide individual notice through e-mail,
notification within the Services or other appropriate electronic means. If notification to all Members
is necessary, however Naver will post relevant information on the startup page of Naver domain’s
websites such as www.naver.com and applications
(apps) or through its announcements, for more than seven days.
Naver will pay attention to your valuable opinion. You may at any time provide your opinion or
communicate matters requiring improvement related to the use of Services through the Customer Center,
and Naver will provide an update on how it handles such matters and the results to the reasonable
extent.
Naver posts these NAVER Terms of Service and operation policies so that you can easily notice them and
makes modifications after providing prior notification.
Naver displays these NAVER Terms of Service on its startup page so that you can easily see detailed
NAVER Terms of Service.
Naver may modify these NAVER Terms of Service as well as account policies and posting operation policies
from time to time, provided that such modifications will only be made to the extent they do not violate
any applicable laws and Naver will notify Members of reasons for such modifications and the effective
date of such modifications within the Services in advance. Moreover, in the event of material
modifications of these NAVER Terms of Service that may put you at a disadvantage, Naver shall make
notifications of such modifications at least 30 days in advance within the applicable Services, and
provide an individual notice to you through separate electronic means (e-mail, notification within the
Services, etc.).
Naver waits for your comments on modifications from the date Naver posts the modified terms and
conditions until the effective date of such modifications. If your comments are not received during the
above time period, you will be deemed to have consented to using the Services pursuant to the modified
terms and conditions. Although Naver is not happy about this, Naver may not be able to provide
applicable Services that are subject to the modified terms and conditions to you anymore if you do not
consent to the modified terms and conditions.
While these NAVER Terms of Service apply to Naver Services by default, sometimes additional terms and
conditions or operation policies other than these NAVER Terms of Service may additionally apply in order
to reflect unique characteristics of individual Services. Therefore, in the event of any conflict
between the additional terms and conditions or account policies or posting operation policies and these
Terms of Service regarding the provision of such individual Services, the additional terms and
conditions and operation policies shall prevail. Please check the details provided on the startup page
of each individual Service.
This English version of the NAVER Terms of Service is a translation based on the original Korean version
of the NAVER Terms of Service. If there is any conflict between these two versions, the original Korean
version of the NAVER Terms of Service shall prevail. The relationship between you and Naver in relation
to the NAVER Terms of Service or Naver Services shall be governed by the laws of Republic of Korea, and
any dispute arising between you and Naver arising out of or in connection with the NAVER Terms of
Service or Naver Services, shall be resolved in accordance with the procedures set out in the Civil
Procedure Act of Republic of Korea.
- Date of announcement: March 30, 2018
- Effective date: May 1, 2018
If you have any inquiries about Naver Services, please contact
Customer Center (contact number: 1588-3820/ open
weekdays 09:00~18:00).