Dynamics 365 Remote Assist features in Dynamics 365 Guides 8.0 and later
The Dynamics 365 Guides 8.0 and later releases include many of the Microsoft Teams collaboration/calling features that are also available in Dynamics 365 Remote Assist.
Feature comparison: Dynamics 365 Remote Assist and Dynamics 365 Guides 8.0 and later
| Feature | Dynamics 365 Remote Assist | Dynamics 365 Guides 8.0 and later |
|---|---|---|
| Annotations (ability for both the remote expert and HoloLens user to annotate the HoloLens user's environment) | Yes | Yes |
| Join a scheduled meeting | Yes | Yes (improved in Dynamics 365 Guides 8.0) |
| Group calling | Yes | Yes |
| Incoming calls | Yes | Yes |
| Chat | Yes | Yes (improved in Dynamics 365 Guides 8.0) |
| Screen sharing | Yes | Yes (improved in Dynamics 365 Guides 8.0) |
| Snapshots (for poor connectivity situations) | Yes | No |
| Spotlighting | Yes | Yes |
| File access | Yes | Yes |
| Restricted access (calling, contacts, OneDrive files and ability to sign out of the HoloLens app) | Yes | Yes |
| Call data storage/display | Yes | Yes |
| Teams policy support | Yes | Yes |
| HoloLens temperature management | Yes | Yes |