Retirement: Azure App Service Environment v1/v2 will be retired on 31 August 2024

In August 2021, Azure announced that the retirement of Cloud Services (classic) is happening on 31 August 2024. As Azure App Service Environment v1 and v2 run on Cloud Services (classic), we announced that they will retire on the same date. Shortly thereafter, decommissioning of the App Service Environment v1 and v2 hardware will begin, and this may affect the availability and performance of your apps and data.

After the official retirement on 31 August 2024, Service Level Agreement (SLA) and Service Credits will no longer apply for App Service Environment v1 and v2 workloads that continue to be in production.

Customers must complete migration to App Service Environment v3 before that date or your apps and resources may be deleted. We will attempt to auto-migrate any remaining App Service Environment v1 and v2 on a best-effort basis, but Microsoft makes no claim or guarantees about application availability after auto-migration. If auto-migration is not feasible, your resources and associated app data will be deleted. We strongly urge you to act now to avoid either of these extreme scenarios.

Please visit the product documentation for the latest information and resources, including free migration tooling, to help you complete the migration.

Required action

To avoid service disruption, please follow the steps to complete your migration to App Service Environment v3 before 31 August 2024.

Help and support

Please visit the product documentation for the latest resources. Review the free on-demand webinar with Azure FastTrack Architects. If you have questions, get answers from community experts in Microsoft Q&A.

If you have a support plan and you encounter any problem during your migration, please create a support request.

1. Under Issue type, select  Technical.
2. Under Subscription, select your subscription.
3. Under Service, select My services, then select ASE.
4. Under Resource, select the ASE you are migrating.
5. Under Summary, type a description of your issue.
6. Under Problem type, select Migration.

Learn more about service retirements that may impact your resources in the Azure Retirement Workbook. Please note that retirements may not be visible in the workbook for up to two weeks after being announced.

Learn more.