GoTo Consolidated Status Page Status

All Systems Operational

GoTo Connect (Business Communication) Operational

VoIP Calls - Deskphones Operational

VoIP Calls - GoTo Connect Web Operational

VoIP Calls - GoTo Connect Mobile Operational

PSTN Calls - Inbound Operational

PSTN Calls - Outbound Operational

Messaging - SMS Operational

Messaging - Chat Operational

Administration Portal Operational

Fax Operational

Contact Center (Business Communication) Operational

Contact Center Operational

CC-Pro Operational

Grasshopper (Business Communication) Operational

Grasshopper Operational

Customer Engagement (Business Communication) Operational

Customer Engagement Operational

GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational

GoTo Meeting Operational

GoTo Webinar Operational

GoTo Training Operational

OpenVoice Operational

GoTo Stage Operational

join.me Operational

GoTo Resolve (Remote Support) Operational

Devices Operational

Helpdesk Operational

MDM Operational

Remote Execution Operational

Reporting Operational

Support Operational

Miradore (Mobile Device Management - MDM) Operational

Miradore Operational

Rescue and GoToAssist (Remote Support) Operational

Rescue Operational

GoTo Assist Remote Support v5 Operational

GoTo Assist Remote support v4 Operational

GoTo Assist Service Desk Operational

GoTo Assist Corporate Operational

GoTo Assist SeeIt Operational

Rescue Live Control Operational

Rescue Live Guide Operational

Rescue Live Lens Operational

Rescue Lens Operational

GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational

Pro/Central Operational

GoToMyPC Operational

Hamachi Operational

GoTo API Operational

GoTo Assist Remote Support v5 API Operational

GoTo Meeting API Operational

GoTo Training API Operational

GoTo Webinar API Operational

GoTo Connect API Operational

GoTo Assist Service Desk API Operational

GoTo Assist Remote Support API Operational

GoTo Assist Corporate API Operational

GoTo Developer Center Frontend Operational

Admin API Operational

SCIM API Operational

Authentication API Operational

GoTo Resolve Recording and Session API Operational

GoTo Resolve MDM API Operational

GoTo StatusPage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 10, 2024

No incidents reported today.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

PSTN calls - Outbound call failures in APAC region

Resolved - The incident has been resolved.
Sep 5, 00:58 UTC

Monitoring - Our engineers have implemented a fix and are monitoring the results.
Sep 5, 00:53 UTC

Identified - Our engineers have identified the issue and are working toward a resolution.
Sep 5, 00:46 UTC

Investigating - We are aware of reports of outbound call failures. We are actively investigating these reports.

Our engineers are working to identify the issue and will provide another update shortly.
Sep 5, 00:27 UTC

Sep 4, 2024

GoTo Connect API error

Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Sep 4, 19:08 UTC

Monitoring - Our partner has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Sep 4, 19:01 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 4, 18:53 UTC

Investigating - We are actively investigating reports that some APIs customers may be experiencing failing queries.

Our engineers are working to identify the issue and will provide another update shortly.
Sep 4, 17:15 UTC

Sep 3, 2024

Grasshopper - Intermittent Call Issues

Resolved - This incident has been resolved.
Sep 3, 15:08 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 15:00 UTC

Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Sep 3, 14:57 UTC

Investigating - We are actively investigating reports that some Grasshopper customers may be experiencing calls dropping after initial connection.

Our engineers are working to identify the issue and will provide another update shortly.
Sep 3, 14:28 UTC

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.