Quality Control Supervisor

Operations

Accountable for specialist outputs and initiating changes in policies, procedures, standards and services within inter-related functional areas of responsibility. This role will work with various closely related concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes.

Job Purpose

To ensure the supervision of the quality control lab and staff, raising non-conformance reports, and enforcing food safety compliance on shop floor, food defence, housekeeping and food fraud. The role also enforces good hygiene practices and effective chemical management.

Key Accountabilities And Outputs

Supervision

Supervision of the QC lab and staff

Supervision and Verification of online product and packaging tests ensuring conformance to internal specifications, customer and regulatory requirements

Equipment Calibrations

Monitors to ensure that equipment are internally verified

Monitors to ensure equipment are externally calibrated before expiry and conducts verification of the calibration's reports

NCR's

Recording of Internal NCR's

Investigation of root cause for consumer complaints

Food Safety/Health & Safety

Internal Auditing - conducts routine GMP audits

Enforces Food Safety compliance on shop floor, food defense, housekeeping, food fraud

Enforces Health and Safety compliance (assessments, toolbox talks)

PRP's

Enforces Good Hygiene Practices

Enforces Plant Sanitation Practices and good housekeeping

Enforces Good Manufacturing Practices ensuring conformance with manufacturing requirements

Traceability and Recall - executing mock recalls

Water Quality Management

Enforces Retention Sampling, Managing the retention sample bay

Enforces Change Management Control

Handling of Trade Returns - sampling, root cause investigations, updating tracker and completing root cause investigation report

Raw Materials QC

Ensures raw materials received are sampled, analysed and recorded

Raises Supplier NCR's, follows up for corrective action and close out

Validation of COA's

Allergen Management Officer

Verification of Preform and Sugar weights

Chemical Management

Supervises the issuing of chemicals

Ensures that chemicals are approved and certified for relevant use

Documentation

Updating of specifications charts

Updating final product specifications