Salesforce CIO Corner: The Challenges of Integrating AI Into Your Business

In this edition: The latest edition of The Salesforce Scoop features Salesforce CIO Juan Perez in a new video series, tackles what businesses can do to ease Gen Z’s data distress, and highlights new AI and data capabilities for Nonprofit Cloud to help nonprofits.

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The Big Story

Video: The Challenges of Integrating AI Into Your Business

In this first episode of the new CIO Corner video series, Salesforce CIO Juan Perez talks to Salesforce SVP Casey Coleman. They discuss the lessons she learned about AI use cases during her time as the CIO of the U.S. General Services Administration and the questions businesses should ask before integrating new AI tools.

"There is a resistance sometimes to change, and part of that is because people don't want to be commoditized." - Casey Coleman, Salesforce SVP, Global Government Solutions

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This Week's News Roundup

The Data Explosion Is Making Young People Anxious. What Can Businesses Do to Ease Their Data Distress?

In a new Tableau and Salesforce survey of Americans, nearly half of Gen Z respondents said they feel anxious looking at their personal data.

What can businesses do to ease this distress? They should offer three things: training, time, and access to data.

Read more.

New Salesforce AI and Data Tools Help Nonprofits Engage with Stakeholders, Boost Fundraising, and Improve Program Efficiency

Nonprofits are worried about their ability to manage increasing workload. It's their top concern, according to a Salesforce study.

New AI and data capabilities for Nonprofit Cloud will help them be more efficient, personalize donor engagement, and increase funding.

Read more.