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Software used to monitor, report on, respond to and investigate digital incidents or errors. - Generate custom incident reports and alerts from real time data - Automatically assign tasks, issue escalations and trigger workflows to respond to issues - Track issues according to custom criteria including incident type, priority, time, and status - Use integrations with service desk and other IT management/DevOps software
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Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. With deep integrations into monitoring, ticketing, and chat tools, Opsgenie groups alerts, filters out the noise, and notifies you using multiple channels, providing the necessary information for your team to immediately begin resolution.
SysAid Copilot is a comprehensive, Next-Gen ITSM platform that lets organizations deliver exceptional service, automagically. It comes ready for action with the AI Chatbot for end-users delivering always-on, 24/7 service. Our AI Emailbot, AI Author, AI Insights, AI Intelligent Categorization, AI Emotion and AI Case Summarization will boost your productivity by 20%, all with ZERO setup required. Learn more: https://www.sysaid.com/it-service-management-software/sysaid-copilot
Minimize the impact of IT service disruptions and reduce unplanned work.
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The most advanced guard patrol application.
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud.
The Incident Management Platform That You Can Trust Designed to help you tackle critical incidents quickly and efficiently. Our platform seamlessly integrates with 150+ monitoring tools, ensuring that you're always in the know about your system's health. What's in it for You? Reduced Downtime: Say goodbye to costly downtime! With Zenduty, you'll resolve incidents swiftly, minimising disruptions to your services. Boost your customer satisfaction: Resolve incidents before they even get noticed. Operational Excellence: Automate your manual incident processes, freeing up your team to focus on what truly matters. Reduced Costs: Reduce the amount of overtime your engineers work by automating tasks such as incident notifications, setting up escalation policies , and resolution.