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I have Already used this link and already visited my Base Branches . rather than throwing My query from one bucket to another Please let me know the chance of getting resolution. Because from around Nov month I am facing it. Call center Team asking to visit Branch, Branch has no idea what to do they are just mocking and doing gossip, on linkedin and messenger initially u guys were mentioning, we are checking with respective team, now you guys are again throwing it on regional/local team is this the basketball or football for query of a customer. Could you guys have an understanding of query sensitivity or just thinking ur customer is a fool. Don't try to buckle up someone's patience.
It's been 3 days now and I have been chasing for the resolution via this source and for more than 8 months I have been trying to get a resolution from your CS Team although I have visited my base Branch recently but it's really a disappointment from a bank like you. I could not get any resolution. I am unable to understand what service you guys are providing to us I am giving all the proof for my identity still not getting debit unfrozen from ur end I was thinking only I am the one who is facing this but there were few more customer in same branch who were raising the same query and I can get few of them here on linkedin . If you guys are intentionally blocking our debit then please let us know because we have also some expectations from this big brand and being a 10 year old customer of ur Bank I cant expect this much negligence from you guys. From 10 years the relation with a customer is not less I think still facing the pity issue with major impact.
Are you guys judging the patience level of your customer or what else just let me know🙄
It looks like nobody is authorized to help customers in your Bank. Feeling I am talking to a robot only who is unable to understand my issue or I am talking in a language of different planets though I am unable to describe my issue to you guys..
Not getting any resolution ... Is there someone in the Bank can take responsibility of you customer 😡
I have tried to convey my problem through each source verbal on Call,In written on mail/messenger and here in comment, further I made impersonal interaction in Base Branches but end results of getting resolution is zero by your Team.... Huge Disappointments!!!!!
I'm interested
Banking Operations and compliance
1moHow can we do business when your CDM MACHINE is not working .. Union bank of india Bulandshahr up . UBIN0555665 18/07/2024 9:29 PM