Improve the health of your business with data-driven insights. Read this case study to see how Service Cloud could help you reduce employee stress and optimize your operations: https://sforce.co/3AekZdi
Salesforce for Service Enhancing employee well-being and operational efficiency is crucial for success. Thank you for sharing this insightful case study.
UKI Customer Experience Lead at Salesforce | CCXP | Distinguished Solution Engineer | intrigued with how Behavioural Science can transform Customer Experience
1moThe innovation here to truly understand agent well being and to then plan focused interventions is brilliant. The potential to take this much further using intelligent routing, changing shift patterns, amending the agent console is huge not to mention the rich data upon which to continuously ensure you have a healthy workplace. Great work Biostress and abrdn