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Watch Gerald Youngblood, the CMO of Lenovo North America, and Queen Latifah, our #EvolveSmall ambassador, as they discuss the power of mentorship, perseverance, and how embracing failure drives success. Learn how the Lenovo Evolve Small initiative provides mentorship resources to support small businesses at https://lnv.gy/3XbNz8w.

Hemarangan Srinivasan

👨💻 Passionate WordPress Developer | Blogger | Trainee @ Aspire Systems

1mo

Lenovo Lenovo India Lenovo Support Lenovo Education I have Lenovo's DOA certificate (120624038). However, I noticed that the certificate mentions a refund, but I would like to request a system replacement instead. The previous technician assured me that I would definitely get a replacement from your end. After multiple troubleshooting sessions with your technical support team, a technician visited and confirmed that the touchpad, motherboard, and sensor need to be replaced. Given my situation, I kindly request a system replacement rather than a refund. I have already started paying for the laptop through a 3-month EMI option on my credit card, and the second billing cycle is approaching. Please understand my situation and help me with a system replacement. I have been a loyal Lenovo user and have referred many people to buy Lenovo laptops. I trust Lenovo because of the excellent technical support and customer service. If a system replacement is not possible, please arrange for an onsite technician to replace the necessary parts (touchpad, motherboard, and sensor) under my 1-year onsite warranty. Thank you. I look forward to your positive response.

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Ronen Kolton-Yehuda

A Messiah King, in the name of God. at 1

4w

Hi Lenovo, please check my latest development - The laptop with the patent. I am a mentally disabled person, could you please assist me to sign on it a patent  https://www.linkedin.com/feed/update/urn:li:activity:7207257669995249664

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Peter Garcia

Helping Nonprofits with technology solutions

1mo

Hey Lenovo! I'm trying to get information on Damage protection warranty and Education Premium Care but having a hard time finding the terms and conditions. Can you help me? My company is trying to provide a large number of laptops to children in our school district.

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Moraru Natalia

Partner support manager at Hewlett Packard Enterprise

3w

Well said!

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