Fluido’s Post

Want to build your practical understanding of AI with Salesforce? Here's a great opportunity to do so by joining one of our Hands-On workshops in Gothenburg and Stockholm! More info in the linked post 👇 #ai #salesforce #innovation

🚀 Exciting AI Update from Salesforce at NRF conference! 🛍️ New retail-focused tools on Einstein 1 platform teased. 🤖 Generative AI automating tasks in commerce and marketing clouds. 🌐 Segment creation and global promotion tools in beta, available next month. 🎯 Target customers based on engagement and affinity with segment creation. 📈 Global promotion tool uses Data Cloud for personalized pricing and rewards. 🔐 Salesforce prioritizes privacy with Einstein trust layer masking PII. 👁️🗨 Scrutinizing AI content for bias and creating automated audit trails. 🌟 Rapid customer adoption of Salesforce's generative AI capabilities. #Salesforce #AIInnovation #RetailTech #GenerativeAI #Einstein

👋 Say hello to your new co-pilot for success! Salesforce Einstein Copilot is the conversational AI assistant that truly understands your customer relationships. Key features that set Einstein Copilot apart: 🔄 Utilizes your organization's unique data and metadata 🧰 Integrates with Einstein 1 Platform and Data Cloud 🔩 Customizable with Einstein 1 Studio 🔒 Trusted with the Einstein Trust Layer With Einstein Copilot, you can: ✔️ Answer questions and summarize content ✔️ Create personalized communications and content ✔️ Interpret complex conversations and automate tasks ✔️ Generate code and ensure quality (for developers) Unlock a new level of productivity, innovation, and customer experience with this game-changing AI solution. Read the comprehensive article https://lnkd.in/gV22Fxjp and subscribe to our newsletter https://lnkd.in/dr5WviZ3 to learn more! #EinsteinCopilot #ConversationalAI #Salesforce #GenerativeAI

It has been a blast experiencing and showing off Slalom's GenAI Accelerator for Salesforce over the past year, and now seeing our new expanded partnership with Salesforce add even more acceleration is exciting! Definitely worth checking out and then reaching out to us to go deeper. I'd love to give you a demo that will get your brain whirring with the possibilities for positive impact to your business! ------- Craft hyper-personalized experiences with Slalom, the first strategic SI partner for Salesforce Data Cloud and Einstein 1! Unlock the power of: ✨AI-powered customer insights: Our AI Accelerator seamlessly integrates with Data Cloud to deliver trusted AI insights. ✨Personalized experiences: Combine Data Cloud & Einstein 1 to unearth deeper customer insights, driving hyper-personalized experiences. ✨Predictive & generative AI: Empower your team with AI that predicts trends and generates personalized interactions. Ready to transform your customer journey? ➡ Learn more: https://lnkd.in/e4uQzJfy #AI #DataCloud #Einstein1 #Innovation #SlalomSalesforce

Email2Case can create vague cases with no idea of what needs to be done. This adds to the gruntwork for Service Cloud users. You're not alone if you feel this way 😴 What if there was a better way? Imagine: • Automated case classification based on case content Dynamic routing to the right agent based on Case language, topic, functional area. • Recommended resolution added for Rep's review -> More time for customer interactions, less gruntwork! How? With GPTfy’s Intelligent Routing using Gen AI: • Extract info from subject and description. • Populates fields automatically. • Triggers automation based on extracted data. Try AI in your Salesforce for Free with GPTfy: https://sforce.co/48ZkHn1. #salesforce #ai #productivity #customercare #automation

Salesforce’s Einstein Copilot, a generative AI assistant, is now generally available for all Salesforce applications, equipped with new capabilities to automatically execute actions. By integrating with Salesforce and accessing data directly from enterprise clouds, Copilot can understand user activities and provide reliable answers based on company data. Its customisable workflows, called Copilot Actions, enable users to automate tasks such as sending messages, updating contacts, and more. Find out more: https://bit.ly/3Uwyblj #SalesForce #SalesForceImplementation #AIAssistant

Say goodbye to guesswork and hello to data-driven sales forecasting with Salesforce Einstein Predictions for Sales Cloud. ☁️ This tool leverages the power of AI to predict customer behavior and uncover hidden insights, empowering you to make smarter decisions and close more deals.   Here's how you can use it to transform your sales game: 🔹Identify opportunities that require immediate attention, and take proactive steps to ensure success. 🔹Prioritize leads and activities based on predicted outcomes, maximizing your team's impact. 🔹Leverage machine learning algorithms to forecast revenue with confidence, leading to improved financial planning. 🔹Explore historical data and identify trends to uncover valuable sales intelligence.   Are you ready to unlock the future of sales? Follow Inclusion Cloud, a trusted Salesforce partner, for more insights and best practices on leveraging AI for sales excellence.   #AI #EinsteinPredictions #SalesCloud  

🚀 Excited to share that I have earned the **Salesforce AI Associate Certification**! 🌟 This certification marks a significant milestone in my professional journey, equipping me with the skills to harness the power of AI within the Salesforce ecosystem. I've gained insights into how AI can enhance customer experiences, streamline business processes, and drive innovation. Here's to new opportunities and continued growth! 🙌 #Salesforce #AICertification #ProfessionalDevelopment #CareerGrowth #ArtificialIntelligence

Salesforce Spring' 24 Release Highlights: Copilot — Embeds Einstein Copilot, a conversational AI assistant, across all Salesforce applications to help teams be more productive. Prompt Builder — Users can create, test, and refine prompt templates easily without code. Components, and Apex. Service Cloud Einstein: Search Answers — Quickly surfaces answers to agents’ and customers’ questions, directly in the Community Portal or Agent Console, using generative AI. Einstein Copilot: Sales Actions — Empowersing sellers to be more productive at every step of the sales cycle To learn more, book a meeting with one of our specialists here: https://buff.ly/49EdrwP

How can a tech leader from Microsoft revolutionize the AI offerings at Qualtrics? Meet Gurdeep Pall, the newly appointed President of AI Strategy at Qualtrics. With 30+ years of experience in technological innovation, will Gurdeep help Qualtrics become a leading innovator among smaller SaaS companies? #Qualtrics #Microsoft #AI #SaaS #Innovation