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What are AI agents? These are systems that exhibit exclusively human characteristics, such as decision-making, planning, and adapting execution methods based on inputs, goals, and environmental considerations. Our research reveals that organizations recognize significant value in #AIagents: ➡️ 71% of organizations expect AI agents to drive higher levels of automation ➡️ 64% believe AI agents will improve customer service Download the second edition of our "Harnessing the value of generative AI" report to understand what the future could look like with AI agents 📥 https://bit.ly/3Yo5sBu #GenAI

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