Capgemini Customer Experience’s Post

MIT Sloan Management Review identifies three key areas of digital transformation for media businesses: 🌟 Customer Experience: Utilize technology to drive customer growth and create more touchpoints. 🌐 Operational Processes: Digitalization and automation, digital tools to monitor performance and make more strategic business decisions. 💼 Business Models: Transform your business by expanding offerings with digital tools and products. With Multimarkts, you can address all three areas seamlessly: 🌟 Enhance Customer Experience: Enables personalized recommendations, enhancing customer engagement and satisfaction. 🌐 Streamline Operational Processes: Provides you automated solutions for content monetization, freeing up resources and improving efficiency. 💡 Innovate Business Models: Explore new revenue streams by leveraging innovative digital advertising solutions tailored to your audience. Transform your media business with Multimarkts today! 💼💡  #DigitalTransformation #MediaIndustry #Multimarkts 🌐📊

Of course the key is having a sales engine that can sell

The traditional AIDA funnel is a thing of the past! Today's customer journey is a maze of interactions, zigzagging through touchpoints. Stay ahead with Mighty Minds – we don't just follow trends, we set them. Outsourcing your digital strategy to us means staying nimble in this dynamic landscape. Let's redefine your brand's journey together! #customerjourney #digitalevolution

Join us for the exciting launch of Medallia’s Path to Personalization! Don’t miss this interactive event where Medallia customers will participate live, sharing their results and insights. Get an exclusive preview of what's inside our unique assessment, including different personalization styles by CX experts, actionable strategies, and ways to drive customer loyalty. #CXPersonalization #CustomerExperience

Sophia Agustina and Margaret Safford of Gain Relationship are pioneering thought leaders. Together the duo co-created the 9C framework to guide businesses on how to adopt a customer centric approach that amplifies customer value. Think ABM has entered into a partnership agreement to leverage Gain Relationship’s expertise and competence in GTM Strategy, Integrated Marketing, Personalization, Customer Experience, and Analytics and further enhance the quality of our offering and deliver real value. We look forward to working with the Gain Relationship  team to optimize value for customers!   For a preview into the 9C approach, view here👇 Pic credit : 9C’s Framework / Sophia Agustina and Margaret Safford To know more, drop us a message at hello@thinkabm.com #9CApproach #customerexperience #GTMStrategy

Join us for the exciting launch of Medallia’s Path to Personalization! Don’t miss this interactive event where Medallia customers will participate live, sharing their results and insights. Get an exclusive preview of what's inside our unique assessment, including different personalization styles by CX experts, actionable strategies, and ways to drive customer loyalty. #CXPersonalization #CustomerExperience

Join us for the exciting launch of Medallia’s Path to Personalization! Don’t miss this interactive event where Medallia customers will participate live, sharing their results and insights. Get an exclusive preview of what's inside our unique assessment, including different personalization styles by CX experts, actionable strategies, and ways to drive customer loyalty. #CXPersonalization #CustomerExperience

Join us next Tuesday for the exciting launch of Medallia’s Path to Personalization! Don’t miss this interactive event where Medallia customers will participate live, sharing their results and insights. Get an exclusive preview of what's inside our unique assessment, including different personalization styles by CX experts, actionable strategies, and ways to drive customer loyalty. #CXPersonalization #CustomerExperience

Join us for the exciting launch of Medallia’s Path to Personalization! Don’t miss this interactive event where Medallia customers will participate live, sharing their results and insights. Get an exclusive preview of what's inside our unique assessment, including different personalization styles by CX experts, actionable strategies, and ways to drive customer loyalty. #CXPersonalization #CustomerExperience