Enterprise users seek cohesive experiences that cater to all their needs within a single interface. Discover why platforms like #ServiceNow must prioritize appealing and straightforward design. Read more about the one-stop-shop model in our latest blog. https://bit.ly/4bsleOA #EnterpriseNeeds #UnifiedExperience
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The key to a superior user experience lies in a multifunctional layout. Discover how #ServiceNow leads the way in total #UserExperience. Check out the full blog. https://bit.ly/4bsleOA #Innovation #ServiceManagement
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The expectations of enterprise users have evolved. I recommend reading this insightful blog to discover how the concept of total #UserExperience is reshaping #ServiceManagement with platforms like #ServiceNow leading the charge. https://bit.ly/3XMsphJ #DigitalTransformation
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The expectations of enterprise users have evolved. I recommend reading this insightful blog to discover how the concept of total #UserExperience is reshaping #ServiceManagement with platforms like #ServiceNow leading the charge. https://bit.ly/3XMsphJ #DigitalTransformation
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🚨 ATTENTION #SERVICENOW #FLOWDESIGNER FLADVOCATES & CATALOG BUILDERS New customer? ALWAYS look through custom business rules on the RITM table (sc_req_item). A popular idea in the community is adding manual sc_tasks to RITMs. Legacy Workflow and Flow Designer don't account for this. Many an admin has built business logic to handle it via Business Rules. Today I had a VERY clever Flow, launching subflows for every line of MRVS, each subflow with specific task sequences and waits. Problem? 50% failure. RITMS inexplicably closing halfway through the flow. 8 hours of troubleshooting we discover 50% of the time a custom Business Rule was beating the Flows creation of another task, and closing the RITM because "all the sc_tasks are done". Luckily our Spanish friends invented an expression for exactly this scenario.
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Software Engineer|ServiceNow|CSA|ITSM|Jira |ServiceNow developer|ServiceNow administration|ITSM|Integrations|Salesforce Integrations|Kafka Integrations|Flow Designer|Javascript|ServiceNow Scripting|virtual agent
To enable the tooltips for both native and workspace view. 1.Navigate to User Preferences ->glide.ui.accessibility.accessible.tooltips 2.set the value to true. #servicenow #tooltips #userpreference
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Go To Market Strategy | Technology Solution Sales | Digital Transformation | Enterprise Architecture | Cloud | Platforms | Applications
The expectations of enterprise users have evolved. I recommend reading this insightful blog to discover how the concept of total #UserExperience is reshaping #ServiceManagement with platforms like #ServiceNow leading the charge. https://bit.ly/3XMsphJ #DigitalTransformation David Sinclair Llewellyn Bester Kevin Velovski
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Just recorded a very quick #lunchandlearn #tipsandtricks for #ServiceNow users to learn how you can very easily reorder your list layouts. I use this functionality all the time but it might have escaped you? Let me know if its useful #PhilGoesDeep
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Newly published white paper: How we measure self service In 2023, #ServiceNow logged more than 1.3 million employee self-service interactions. And we saved $180 million in 2023 by enabling self-service options! #ITAM processes are often a key part of self-service: Hardware and Software Requests; Asset Refreshes; Onboarding and Offboarding etc. and customers often ask how we measure self service. Supporting self-service is a critical priority - we have more than 23,000 employees using 34,000 devices. We measure and track the results of our self-service solutions closely. We have published a white paper about how we measure self service, including: -How we measure avoidance across our self-service solutions. -How we use Now Platform capabilities to track and dashboard our self-service measurements. -Lessons learned while problem-solving the trickier elements of measuring self-service (including measuring deflection and handling unauthenticated users). https://lnkd.in/gAt4AV5t
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#DigitalTransformation demands simplicity and efficiency. Learn why #MobileOptimization is crucial, as 57% of users avoid businesses with non-mobile-friendly sites. Dive into the blog for insights. https://bit.ly/3XMsphJ @ServiceNow
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To enable the tooltips for both native and workspace view. 1.Navigate to User Preferences ->glide.ui.accessibility.accessible.tooltips 2.set the value to true #servicenow #tooltips #userpreference
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