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Distinguished Product Manager at Atlassian

⚡️ If you're in an IT Ops team, you'll want to check out all the amazing work coming powered by Atlassian Intelligence. Detecting and resolving incidents is challenging to say the least, and we've got two exciting new things to help in Jira Service Management: 1️⃣ Know more, faster: AI Alert Grouping automatically identifies patterns among incoming alerts to correlate and group them based on similarities. Responders can focus on the highest-priority alerts and proactively detect incidents. 2️⃣ Type less with intelligent PIRs: Creating a Post Incident Review (PIR) takes time. No more scrolling through issues and loads of text to write an incident overview. Atlassian Intelligence provides AI-generated summaries of an incident saving precious time for the ops team, without losing critical insights. 👉🏽 Join our AI Ops early access program to start using them in BETA: https://lnkd.in/gUGKir7U

6 Comments

Ravi Yadavilli

ITIL 4 Foundation | ITIL V3 Foundation | ITIL Intermediate Service Transition | ITIL Intermediate Service Operations | CSM

Do we have something for the Post Implementation Reviews of Changes as well?

Aaron Geister

Atlassian Certified Professional | Community Leader | life long learner | Aspiring Atlassian Creator | Atlassian Mojo

Perfect adds to the product. Now that Opsgenie is baked into JSM these Intellegnce addition put the icing on the cake.

1 Reaction

Atlassian

Time saving summaries! 🚀

Valeriana Colón, Ph.D.

Learning Scientist | Future-proofing orgs with IT process innovation

Excited to see the improvements in incident management! Signing up to use them in Beta.

Bradley Gilmour

Strategic Account Director @ Atlassian | Certified SAFe® Agilist

Helen Scanlan Amar K. Aline M de Souza - could save teams a lot of time

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