ARC (Adi Raheja and Co) reposted this
Understanding human behaviour is the skill of identifying patterns and reason behind why people do what they do. This skill can often act as a leverage to bring in change in individuals, societies and organisations. Consider your daily tea shop. At first glance, it may seem like a chaotic mix of the chaiwala making drinks, customer placing orders and people sipping their hot tea. However, there are underlying patterns and behaviours that guide each person’s movement. What might look like unpredictable chaos actually follows a set of predictable order of behaviours. Recognising these patterns allows the tea shop owner to optimise operations, reduce wait times, and enhance the customer experience. Similarly, understanding human behaviour within an organisation can help leaders implement changes more effectively. By observing and analysing these patterns in how employees interact, make decisions, and respond to various situations, leaders can identify areas for improvement and develop strategies that resonate with their team. Changemakers find order (patterns) in chaos to bring in disruptive change. #Patterns #Organisations #HumanBehaviour #ChangeMakers
Sr. Manager- Human Resources at Tenneco Automotive
1moThanks for sharing