25hours Hotels’ Post

reservations

Mate, I know how bloody frustrating this is. I no longer use a 3rd party booking entity. instead, I did the research on sites like Booking.com then phone directly with the hotel/rental car etc. They usually honour the cheaper rate offered if I send them a screen shot. It's a bit of extra leg work if feel up to it, but then you are booked directly with them so if anything goes wrong, they are responsible and you can avoid this rubbish. Airlines don't honour cheaper rates, but I find it much more convenient to just deal with them directly. I know this won't help on this occasion, but I hope this helps in the future. Avoid 3rd party booking entities where possible.

Make Every Hello Count: Mastering Reception Communication for Unmatched Guest Loyalty Welcome to the art of first impressions at hotel receptions! Where every greeting is an opportunity to forge a lasting emotional bond with your guests. It's not just about checking in; it's about checking into your guests' needs and expectations with unparalleled empathy and professionalism. Why It Matters? Because the way your reception connects with guests can turn a one-time visitor into a lifelong advocate! It's about more than just words – it’s about active listening, understanding, and exceeding expectations through every smile and interaction. The Result? A powerful emotional connection that transforms guest experiences and skyrockets customer retention. From arrival to departure, make every moment count. Want to dive deeper into transforming your reception into a loyalty powerhouse? Contact us at www.crs-phuket.com for exclusive insights and strategies that can elevate your hotel's success story! 🌟🏨 #FirstImpressions #HotelSuccess #CustomerLoyalty

Reservationist 1.      Communication: Reservationists need excellent communication skills to interact with customers, employers, and coworkers effectively1. 2.      Organization: Manage multiple reservations and customer information, ensuring accuracy and efficiency. 3.      Computer Skills: Proficiency in reservation systems and other relevant software. 4.      Customer Service: Providing friendly and helpful assistance to customers. 5.      Multitasking: Handling inquiries, managing bookings, and resolving issues simultaneously.

PLEASE HELP I am lost in a Booking.com Rabbit hole. Does anyone remember: Computer says No? I am Danielle!!! The site tells me that my profile has been deactivated. But on my daily calls with Customer Support, they tell me that I or that my email addresses don't exist. I am just trying to rent out my house through you Booking.com. It will make you money. Please HELP ME! Can someone get me out of this Booking.com Rabbit HOLE please! Booking.com Booking.com Booking.com 🤣 😡 The kind but clueless customer support people Booking.com are not able to: -open an email -connect me to IT -understand the spelling of my name -connect me to a manager If Anyone from booking.com Booking.com IT department reads this. Please completely delete my profile so we can start again :) :) :) PS: have you ever tried to spell CZEKALSKI to a Dutch person? I recommend it for a laugh. Meanwhile, I'm on hold for 47 minutes.... Computer says NO 👇 https://lnkd.in/dVJM57iX

To all my hotelier friends in Greece: With the announcement of booking.com, you won't be able to take any pre-paid reservations unless you opt in payments by booking.com whereby they collect the money on behalf of you further increasing your cost of sale (payments through VC or bank transfer will further cut 2-4% based on guest's country, exchange rate among others). With Triptease's demand and audience intelligence, how about we bring those directly to your webpage and maximise your profits? Let's discuss if you want to be on top of the curve.. #greece, #greekhospitality, #greekhoteliers

The journey starts Booking.com

Injured at a hotel or Airbnb? Give us a call any time. This post and information does not constitute an attorney and client relationship. You are not a client of Khalil Law Group unless an agreement has been executed, in writing, by all parties. 📞 Khalil Law Group, Exceeding Expectations! DM us, call us at (714) 617-5189 for a consultation. Or email: info@khalillegal.com #premiseliability #Hotel #holidaytravel #holiday #slipandfall #accidentattorney #injurylaw #personalinjury #legaladvice #christmas

Exciting news! Your.Rentals has been chosen as a partner of Booking.com to run the Request-to-Book campaign! 🚀🎉 Property managers and hosts who prefer to Request Bookings can now activate the #Bookingcom channel on #yourrentals channel manager page for On-Request Booking. So, get ready to receive more bookings! 💼💰 Did you know? #bookingcom now accepts the #RequestToBook feature in certain markets. It's no longer just about Instant Booking! 🌍 France, Spain, Italy, the United Kingdom, the United States, and Australia are some of the markets where this option is available. Stay ahead of the game and maximise your bookings! #YourRentals #Booking #channelmanager #RequestBookings

the comfortability of your guest as a Hotel should be well taken care of