From the course: UX Foundations: Research
Join today to access over 23,100 courses taught by industry experts.
Practicing
- I can't count the number of times I've had to go to plan B, C, or D due to logistical issues. Taking a small amount of preparation time can really ensure you get the most out of your valuable research sessions. While you can't always avoid issues, it's important to make sure your wording and the research logistics are completely smoothed out. If either of these points are lacking, you could get negative responses that don't actually represent the experiences of participants. After drafting your study, I suggest reading the questions and instructions out loud. That will help you check the clarity and the tone of your interaction with participants. You absolutely should not skip this step for any unmoderated research where you won't be present to guide users or probe for understanding. One great way to catch any inconsistencies or biased questions and test the logistics is to run a pilot. In a pilot, you set up…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.