From the course: UX Foundations: Research

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Expert reviews (heuristic reviews)

Expert reviews (heuristic reviews)

From the course: UX Foundations: Research

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Expert reviews (heuristic reviews)

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- Expert reviews are detailed assessments of an interface, service or product conducted by someone trained in current user experience best practices. There are a quick way to see how well an interface might match user expectations. You might also hear the term heuristic evaluation which is the process of directly comparing a product to specific heuristics or predefined guiding principles. Technically, an expert review might include a heuristic evaluation but will also include assessments and recommendations based on general best practices and industry knowledge. A traditional heuristic review requires several UX professionals to perform reviews and compare notes. Though in practice, there's usually only time for one person to perform such a detailed assessment. The only thing you need to get started is access to the interface you want to assess and a set of heuristics or best practices. Your company may have developed internal…

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