From the course: Personal Effectiveness Tips
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What to do when you’ve made a mistake
From the course: Personal Effectiveness Tips
What to do when you’ve made a mistake
- Sadly, we all make mistakes at work sometimes. It could be missing a deadline, sending an email to the wrong person, or forgetting to switch out that slide and only discovering it in the middle of the presentation. It is always painful, but there are ways to handle it graciously. Here's how to do it. First, if there is one cardinal rule in overcoming mistakes with the prose term crisis management, it's this, admit your mistake quickly. Sure, people might well be upset, but they will be so much more upset if you delayed and lollygagged on telling them about it. It's a common protective response to want to hide it, or hope it goes away, or assume you can figure out some sort of solution and then you can tell them, but this almost always goes badly. Instead, man up or woman up and admit your mistake rapidly, ideally, before others discover it, and apologize where necessary. This is also useful, because it enables you to control the terms of disclosure. If they hear about it from…
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How to cut back on social media2m 34s
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How to stay organized to meet your deadlines3m 29s
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What to do when you’ve made a mistake2m 46s
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How to deal with an insensitive colleague2m 20s
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How to get better at asking for help3m 7s
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How to work better under micromanagers2m 39s
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How to make time for networking even when you’re busy3m 7s
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How to gain the respect of your colleagues2m 31s
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How to reduce stress in your office2m 55s
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How to get small annoying tasks done2m 51s
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How to figure out which conferences are worth your time3m 14s
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How to network with people outside your industry2m 59s
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How to network with people you can’t meet in person2m 55s
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