Learn about the key opportunities and challenges presented by outsourcing. The outsourcing industry is growing rapidly with thousands of new jobs in high demand. This learning path will help you develop the foundational skills you need to know to hit the ground running as an outsourcing specialist.
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Review the pros and cons of outsourcing models.
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Explain outsourcing critical success factors.
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Build the knowledge and skills needed for outsourcing jobs.
Courses
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1
Outsourcing Fundamentals34mOutsourcing Fundamentals
By: Bob McGannon
Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.
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2
The Outsourced Environment43mThe Outsourced Environment
By: Bob McGannon
Learn how to discuss and support the work conditions surrounding the management or delivery of outsourced services.
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3
Outsourcing Critical Success Factors38mOutsourcing Critical Success Factors
By: Bob McGannon
Learn how to build a successful outsourcing relationship benefitting the outsourcer and the client, as well as how you can contribute to this positive relationship.
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4
Outsourcing Management34mOutsourcing Management
By: Bob McGannon
Are you going to manage an outsourcing relationship? Learn proper outsourcing management practices, from within the outsourcer or outsourcing client's organization.
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5
Handling Outsourcing Issues37mHandling Outsourcing Issues
By: Bob McGannon
Learn about common issues that surface in outsourcing environments and find out how to practice appropriate recovery actions to address those issues.
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6
Outsourcing: Managing Service Transition37mOutsourcing: Managing Service Transition
By: Bob McGannon
Learn how to evaluate effective transition plans for shifting services from the client's environment to an outsourcer, or from one outsourcer to another.
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7
Project Management Foundations: Procurement1h 16mProject Management Foundations: Procurement
By: Oliver Yarbrough
Learn how to plan, manage, and execute project procurements, as well as leverage AI and automation tools to streamline procurement processes.
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8
Operations Management Foundations2h 2mOperations Management Foundations
By: Eddie Davila
Learn how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.
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9
Fundamentals of Sustainable Supply Chains58mFundamentals of Sustainable Supply Chains
By: Sarah Barnes-Humphrey
Learn the practical foundations of supply chain sustainability and get started on improving your organization’s sustainability performance.
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10
Best Practices for Managing Global Projects55mBest Practices for Managing Global Projects
By: Sam Yankelevitch
Learn how to set up global projects for success by agreeing on the language, roles, and culture of each project.
Instructors
Bob McGannon
Oliver Yarbrough
Executives & PMOs ►►► Optimize Project Management & Team Performance
Eddie Davila
Teaching and Entertaining: In-person, Online, In Print
Sarah Barnes-Humphrey
Founder of Let's Talk Supply Chain & Award Winning podcaster🎙 Inventor 🎤 Founder and Host of Blended Podcast | The Blended Pledge 🗞 Author "Fundamentals of Sustainable Supply Chains" and Trendsetter