From the course: L&D Basics: Getting Your Strategy Up and Running

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Interviewing your employees

Interviewing your employees

- Are you struggling to determine which programs your employees desire? Why play a guessing game when you can go straight to the source? Just ask them. While engagement surveys provide some insight into your organization's learning needs, nothing beats learning directly from your employees. In this lesson, I'll show you how employee interviews can help you understand what's happening within your organization and enable you to customize programs to their specific needs. Interviewing employees is beneficial on multiple levels. Why? It allows you to build direct and trustworthy relationships with your customers, your employees. It also demonstrates your company's investment in their growth and success. Plus, it enables you to delve deeper into findings from resources like engagement surveys, unearthing themes that may have been overlooked. When conducting employee interviews, you'll need to decide who to interview, which will depend on your organization's size. If your organization has…

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