From the course: Introduction to Conversational AI
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Implementation approaches
From the course: Introduction to Conversational AI
Implementation approaches
- As headlines show, there is a lot of cool experimentation and research going on in this space. However, your business likely can't afford to invest in only experimental solutions. Your conversational AI needs to be deployed live and put to good use if you want to reap the most benefits from it. This requires a deployment approach that fits both your organizational DNA and the problem to be solved. Here are your options. First, you can fully do it yourself and build a platform in-house from scratch. This is the most difficult option but it is becoming easier as the tech ecosystems for chat and voice become more modularized. If your firm has access to top developer talent and wants full control and customization over a solution, this might be the way to go. Second, use a third party framework to assist in building your own purpose-built solution. These frameworks are offered by many of the major cloud tech providers…
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