From the course: Interpersonal Communication
Join today to access over 23,100 courses taught by industry experts.
When to send an email vs. have a call or meeting
From the course: Interpersonal Communication
When to send an email vs. have a call or meeting
- Communication choices used to be simple in the old days. if someone worked in your office, you'd meet with them face-to-face. If they worked somewhere else, you'd call them or maybe mail them a letter or send a fax. But nowadays, the situation has gotten more complex. Do you meet face-to-face or in a video meeting? Do you call? Should you email, text, use a messaging app? There's a lot of choices. So, how do you decide? The first question to ask yourself is whether the person you're communicating with has a clear preference. If someone is in a powerful position like your boss or a valued client and they have a strong opinion about how they like to communicate, honor it. Even if it's not the optimal way for you to do business or to use that medium, just do what they like. It's a good idea to keep them happy, so adapt to their preferences. But what if the person doesn't have a particular preference or it's a colleague…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.