From the course: Having Difficult Conversations
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Working with people who are not willing to change
From the course: Having Difficult Conversations
Working with people who are not willing to change
- Most difficult conversations boil down to two core issues: asking someone to change something or cleaning up a past mistake you have made, but the conversation is only the starting point. You can't force someone else to change, and even if your conversation is about cleaning up your own mistake, you can't force someone to forgive you. So what do you do if they continue to resist your efforts? You have three choices. Think A, B, C, acceptance, boundaries, and change. First, you can simply accept the situation. If you enter into a conversation where you have very little choice or power, accepting may be your best option. Now, just because you don't see any real choices is no reason to avoid the conversation. If there's a pressing issue, the conversation still needs to be had, and here's why. Until people know there's a problem, they can't make a change. You must give them the choice. Let me share a personal story. I once had a very aggressive boss that many of us viewed as a bully…
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