From the course: Having Difficult Conversations
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Learning break: Story of a difficult conversation
From the course: Having Difficult Conversations
Learning break: Story of a difficult conversation
(gentle music) - I had been in the same job for about 20 years, and I was desperately seeking something more. So I was this late bloomer going back to college to finish a degree, and I started finding my love of communication, and I wanted to be a professional. And I started with the foundation, which is to create a mission for my life's work. And that was to improve communication and relationships everywhere. The only problem was I had a boss that I perceived to be a bully boss. Needless to say, I was very intimidated, but there was this little voice in my head that said, "You have to start where you are and see if you can't work with someone that you find to be difficult." And so I got my chance not too long after that. And what happened was I was scheduled and approved for a day of vacation. The day before that vacation day was up, I opened the door, I said, "Hey, I'll see you Monday." And he looks up at me and he says, "What? We're running extra lines tomorrow. I need you." And I…
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