From the course: Communication Foundations

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Tool kit: Digital communication

Tool kit: Digital communication

From the course: Communication Foundations

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Tool kit: Digital communication

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- There are two activities in this toolkit. In the first, you'll self-evaluate some of your recent writing. In the second you experiment with improved instructions for your AI writing assistant. So for the first activity, let's do an audit to practice your digital communication. Go to your email sent folder or to your collaboration space and print out the last five messages you wrote. Next, go through and label each of the printouts with the words, message, action, and details where you find them, highlight any claims or assertions you've made. And then in the same color, highlight relevant supporting evidence, such as voice of customer data and expert's opinion, case studies, or financial and statistical analysis. Finally, use this chart to evaluate each of your labeled messages. Give yourself a plus if your message was spot on for the criteria. A check if you did okay, and a minus if this area needed some work.…

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