From the course: Business Etiquette for the Modern Workplace
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Email communication
From the course: Business Etiquette for the Modern Workplace
Email communication
- What's tricky about emails, aside from the fact that there are too many of them? Well, they're simply words on a screen. In the absence of voices or facial expressions, these words need to convey information and tone. Because of that, a lot can go wrong. I've seen many confusing, incomplete, or inappropriate emails, which can lead to wasted time and hard feelings. I'm going to walk you through four common email pitfalls, and how you can avoid them. Pitfall number one. Emails containing incomplete or unclear information. To minimize errors, I recommend writing a draft, walking away, and then proofreading with fresh eyes. I encourage you to ensure that the subject line is clear, the links are working, the attachments are attached, and the facts are comprehensive. Ask yourself, "If I were the recipient, would I fully understand what I need to know or do? For example, if I'm announcing a meeting to a global…
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