From the course: Agile Foundations
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Avoid work handoffs
- One practice that you'll see in almost every workplace is handing off tasks to different people. This is typically called handoffs for short. What usually happens is that you finish your work and then hand it off to someone else. So a software developer might finish some code and then hand it off to a tester to test the code. In large organizations, handoffs are so common that most people don't even think about it. It's simply accepted as the way to work. It's like a fish not being aware of the water they're swimming in. But the handoffs can be a very inefficient way to work. Much like multitasking, there's a lot of overhead. A lot of time gets wasted waiting for someone else to finish their work. One of the challenges with handoffs is it encourages large batches of work to go through the system. This is usually called the queue size. If you have large batches of work going through the system, then people are going to process these batches at different speeds. So it's almost like an…
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