Outbound Sales Representative

Job Details

Description

The Outbound Sales Representative will be primarily responsible for lead management including qualification, assignment, and tracking. Additionally, this role will also spend time making outbound sales calls and promotion follow-ups to potential customers. $21.00-$29.50 per hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Process new account requests and follow up on applicably categorized accounts.
• Outbound call campaigns.
• Follow up on marketing generated leads (campaigns, etc.) on new and existing non-managed accounts.
• Run regular data audits on marketing database.
• Ensure standardized data-entry and naming conventions are utilized.
• Entering leads into company CRM and updating throughout the vetting and selling process.
• Ensure all information being entered is correct and validated (email validation, etc.).
• Keep database organized and clean from unresponsive and invalid contacts.
• When applicable, pass along and track progress of leads to sales staff.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Reaching out to customer leads through cold calling.
• Achieve agreed upon sales targets and outcomes within schedule.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
  
  

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE:

• 3+ years working in a sales or customer facing retail position
• 2+ years working with sales contact databases and/or CRM
• High School diploma or GED required.
• Must be customer oriented and motivated with excellent oral and written communication skills.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Must be able to perform each essential duty timely and accurately.
• Problem solving and organizational skills and ability to prioritize and manage multiple tasks and deadlines.
• Proficiency in CRM systems and other sales support tools
• Strong computer skills including MS Office (Word, Excel, PowerPoint, and Outlook.
• Ability to analyze customer needs and to recommend the proper course of action.
• Ability to work effectively independently.
• Ability to create and deliver presentations tailored to the audience’s needs.
• Relationship management skills and openness to feedback.
• Ability to pass background check and drug screen.
  
  

LANGUAGE SKILLS: Ability to write reports and business correspondence. Ability to effectively present information to managers and sales staff.

MATHEMATICAL SKILLS: Ability to perform mathematical calculations required to accurately complete assigned tasks.

REASONING ABILITY: Ability to collect and organize data. Ability to use sound judgment and problem- solving skills.

COMPUTER SKILLS: Excellent computer skills including Microsoft Office.

ATTENDANCE DEMANDS: The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Attendance is required Monday through Friday 6:30 A.M. to 4:30 P.M. or within normal business hours as established by the supervisor. Employee may be required to work overtime, and occasional weekends.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands, handle, or feel; and required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl and may be occasionally required to lift and/or move up to 25 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Located mostly in an office environment with some exposure to a warehouse environment.
• The noise level in the work environment is usually moderate.
• This is a high stress and fast paced environment.
  
  

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Hercules Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or other legally protected status.

Comprehensive benefits are an important component of an employee's compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.

Hercules Industries offers the following insurance: medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D). We pay Holiday, vacation, and sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).

We offer a 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP). Effective October 1, 2019, Hercules became an employee-owned company. An ESOP is a qualified retirement plan.

Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.

The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.