Customer Success Manager
Customer Success Manager
This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
About the job:
Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.
The Customer Success Team is helping customers across North America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.
We expect the candidate to be proactive and have a "get it done" spirit.
Responsibilities:
- Contact customers currently using Odoo
- Analyze clients' business operations and drive adoption
- Execute all phases of a subscription renewal plan
- Build and maintain relationships with clients
- Empathize with customer needs
- Be part of the entire sales cycle
Qualifications and Requirements:
- Bachelor's Degree
- Experience negotiating and closing new business
- Passion for software products
- 1-2 years experience in sales
- Proficiency in G-Suite applications preferred
- Excellent communication skills
- Proven track record of exceeding quota
Nice to Have:
- Experience with ERP
- Experience in a SaaS company
- Available immediately
- An affinity for business operations
- Additional languages
Compensation and Perks:
- Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days, and paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- $100 towards a work-from-home office setup
- Evolve in a nice working atmosphere with a passionate, growing team!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Business Development and General Business -
Industries
Software Development and Technology, Information and Internet
Referrals increase your chances of interviewing at Odoo by 2x
See who you knowFeatured Benefits
Inferred from the description for this job
-
Medical insurance -
Dental insurance -
Vision insurance -
401(k) -
Commuter benefits -
Disability insurance
Get notified about new Customer Success Manager jobs in San Francisco Bay Area.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub